Dell™ PowerEdge™ T605 Systems Hardware Owner’s Manual w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your system. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2007–2009 Dell Inc. All rights reserved.
Contents 1 About Your System . . . . . . . . . . . . . . . . . . 11 . . . . . . . . . . . . 11 Other Information You May Need Accessing System Features During Startup . . . . . . . 12 Front-Panel Features and Indicators . . . . . . . . . . 13 Back-Panel Features and Indicators . . . . . . . . . . 15 . . . . . . . . . . . 16 . . . . . . . . . . . . . . . . . 17 . . . . . . . . . . . . . . . . . . . 18 . . . . . . . . . . . . . . . . . . 18 Connecting External Devices .
2 Using the System Setup Program . . . . . Entering the System Setup Program . . . . . . . . . . . 43 Responding to Error Messages . . . . . . . . . . . 43 Using the System Setup Program . . . . . . . . . . 44 . . . . . . . . . . . . . . . . . . 44 . . . . . . . . . . . . . . . . . . . . 44 . . . . . . . . . . . . 47 . . . . . . . . . . . . . . 48 System Setup Options Main Screen Memory Information Screen CPU Information Screen SATA Configuration Screen . . . . . . . . . . . . .
Removing an Insert on the Front Drive Bezel . . . 67 Installing an Insert on the Front Drive Bezel . . . . 67 Opening the System . . . . . . . . . . . . . . . . . . . 68 Closing the System . . . . . . . . . . . . . . . . . . . . 70 Removing and Installing Blank Drive EMI Fillers . Cooling Shrouds . . . 71 . . . . . . . . . . . . . . . . . . . . . 72 Removing the Expansion Card Shroud . . . . . . . 72 . . . . . . . . . 72 . . . . . . . . . . 74 . . . . . . . 75 . . . . . . . . . . .
Optical and Tape Drives . . . . . . . . . . . . . . . . . Removing an Optical or Tape Drive . 101 . . . . . . . . . . . . . . . . . . . . 108 Removing an Expansion Card . . . . . . . . . . . 108 . . . . . . . . . . . 111 . . . . . . . . . . . . . . . . . . 112 . . . . . . . . . 112 Installing an Expansion Card SAS Controller Card Installing a SAS Controller Card Removing a SAS Controller Card . RAID Battery . . . . . . . . 115 . . . . . . . . . . . . . . . . . . . . . . 115 . . . . . .
Installing Memory Modules . . . . . . . . . . . . 131 Removing Memory Modules . . . . . . . . . . . . 133 . . . . . . . . . . . . . . . . . . . . . . . 134 Removing a Processor . . . . . . . . . . . . . . . 134 Installing a Processor . . . . . . . . . . . . . . . 137 . . . . . . . . . . . . . . . . . . . . . 139 . . . . . . . . . . . 139 . . . . . . . . . . . . . . . . 142 Removing the Chassis Intrusion Switch . . . . . . 142 Installing the Chassis Intrusion Switch . . . . . .
Checking the Equipment . . . . . . . . . . . . . . . . Troubleshooting External Connections . 160 . . . . . . 160 161 . . . . . . . . . . . 162 . . . . . . . . . 164 Troubleshooting the Keyboard Troubleshooting Serial I/O Problems . . . . . . . 165 . . . . . . . . . . 165 . . . . . . . . . . . . . . . . . 167 Troubleshooting a Serial I/O Device Troubleshooting a USB Device Troubleshooting a NIC . . . . . . . . . . . . . . . Troubleshooting the Video Subsystem Troubleshooting the Mouse .
Troubleshooting Expansion Cards . . . . . . . . . . . . 186 . . . . . . . . . 188 Troubleshooting the Microprocessors 5 Running the System Diagnostics . Using Dell PowerEdge Diagnostics . System Diagnostics Features 193 . . . . . . . . . . . . . . 193 Running the System Diagnostics . . . . . . . . . 194 . . . . . . . . . . . . 194 . . . . . . . . . . 194 System Diagnostics Testing Options . . . . . . . . . . . . . 195 Selecting Devices for Testing . . . . . . . . . . .
Glossary Index 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, programs, and operating systems monitor the system and component status and alert you when a problem arises.
• Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.
Table 1-1. Keystrokes for Accessing System Features (continued) Keystroke Description If you have PXE support enabled through the System Setup Program (see "Integrated Devices Screen" on page 51), this keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC. Front-Panel Features and Indicators Figure 1-1 shows the controls, indicators, and connectors located on the system's front panel.
Table 1-2. Front-Panel Components Item Component 1 3.5-inch drive bay Holds an optional diskette drive. 2 lower 5.25-inch drive bay Holds an optional optical or tape backup unit drive. 3 upper 5.25-inch drive bay Holds an optical drive. 4 power button The power button controls the DC power supply output to the system.
Table 1-2. Front-Panel Components (continued) Item Component 7 LCD panel Icon Description Provides system ID, status information, and system error messages. The LCD lights blue during normal system operation. Both the system management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system.
Figure 1-2. Back-Panel Features and Indicators 6 5 4 3 2 1 1 expansion card slots (5) 2 NIC connector 3 USB connectors (5) 4 serial connector 5 video connector 6 power connector(s) Connecting External Devices When connecting external devices to your system, follow these guidelines: • Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly.
Power Indicator Codes The power button on the front panel controls the power to the system from the system's power supplies. The power indicator lights green when the system is on. The indicators on the redundant power supplies show whether power is present or whether a power fault has occurred (see Figure 1-3). Table 1-3 lists the power supply indicator codes. Table 1-3.
NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status (see Figure 1-4). Table 1-4 lists the NIC indicator codes. Figure 1-4. NIC Indicators 1 1 2 link indicator Table 1-4. 2 activity indicator NIC Indicator Codes Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid link partner on the network.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Table 1-5. Code LCD Status Messages (continued) Text Causes Corrective Actions E1211 ROMB Batt RAID battery is either missing, bad, or unable to recharge due to thermal issues. Reseat the RAID battery connector (see "Installing a RAID Battery" on page 116, and "Troubleshooting System Cooling Problems" on page 172). E1214 ## PwrGd Specified voltage regulator has failed. See "Getting Help" on page 205. E121A 8V PwrGd 8V voltage regulator has failed. Recycle power to the system or clear the SEL.
Table 1-5. Code LCD Status Messages (continued) Text Causes Corrective Actions E122E CPU # VDDA Processor # VDDA voltage has exceeded the allowable voltage range. See "Getting Help" on page 205. E122F 2.5V PwrGd 2.5V voltage regulator has failed. See "Getting Help" on page 205. E1231 1.2V HTCORE PwrGd 1.2V HTCORE voltage regulator has failed. See "Getting Help" on page 205. E1232 VDD 12V PS# PwrGd The specified power supply has failed or has been removed from the bay while the system was on.
Table 1-5. Code LCD Status Messages (continued) Causes Corrective Actions E123C Planar LOM PwrGd Voltage regulator for the integrated LOM has failed. Recycle power to the system or clear the SEL. If the problem persists, see "Getting Help" on page 205. E1310 RPM Fan ## RPM of specified cooling fan is out of acceptable operating range. See "Troubleshooting System Cooling Problems" on page 172. E1313 Fan Redundancy The system is no longer fanredundant.
Table 1-5. Code LCD Status Messages (continued) Text E1414 CPU # Thermtrip Causes Corrective Actions Specified microprocessor is out of acceptable temperature range and has halted operation. See "Troubleshooting System Cooling Problems" on page 172. If the problem persists, ensure that the microprocessor heat sinks are properly installed (see "Troubleshooting the Microprocessors" on page 188).
Table 1-5. Code LCD Status Messages (continued) Causes Corrective Actions E141F CPU Protocol The system BIOS has reported a processor protocol error. See "Getting Help" on page 205. E1421 CPU Init The system BIOS has reported a processor initialization error. See "Getting Help" on page 205. E1422 CPU Machine Chk The system BIOS has reported a machine check error. See "Getting Help" on page 205.
Table 1-5. Code LCD Status Messages (continued) Text E1620 PS # Input Range Causes Corrective Actions Power source for specified Check the AC power power supply is unavailable, source for the specified or out of acceptable range. power supply. If the problem persists, see "Troubleshooting Redundant Power Supplies" on page 171. E1624 PS Redundancy The power supply subsystem See "Troubleshooting is no longer redundant. If Redundant Power the last supply fails, the Supplies" on page 171.
Table 1-5. Code LCD Status Messages (continued) Text Causes Corrective Actions The system BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##. Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 186. PCI SERR Slot The system BIOS has # reported a PCI system error on a component that resides in the specified slot. Remove and reseat the PCIe expansion cards.
Table 1-5. Code LCD Status Messages (continued) Text Causes Corrective Actions E1811 HDD ## Rbld Abrt The specified hard drive has See "Troubleshooting a experienced a rebuild abort. Hard Drive" on page 181. If the problem persists, see your RAID documentation. E1812 HDD ## Removed The specified hard drive has Information only. been removed from the system. E1914 DRAC5 Conn2 Cbl DRAC 5 cable is missing or Reconnect the cable (see disconnected. "Installing a RAC Card" on page 120).
Table 1-5. Code LCD Status Messages (continued) Text E1A15 SAS Cable D Causes Corrective Actions SAS cable D is missing or bad. Reseat the cable. If the problem persists, replace cable. If the problem persists, see "Getting Help" on page 205. E1A18 PDB Ctrl Cable Control cable for the power Reseat the cable. If the distribution board (PDB) is problem persists, replace missing or bad. cable. If the problem persists, see "Getting Help" on page 205.
Table 1-5. Code LCD Status Messages (continued) Text Causes Corrective Actions E2013 Shadow BIOS Fail The system BIOS failed to copy its flash image into memory. See "Troubleshooting System Memory" on page 173. E2014 CMOS Fail CMOS failure. CMOS RAM See "Getting Help" on not functioning properly. page 205. E2015 DMA Controller DMA controller failure. See "Getting Help" on page 205. E2016 Int Controller Interrupt controller failure. See "Getting Help" on page 205.
Table 1-5. Code LCD Status Messages (continued) Text Causes Corrective Actions Dell remote access controller (DRAC) configuration failure. Check screen for specific error messages. E2020 CPU Config Processor configuration failure. Check screen for specific error messages. E2021 Memory Population Incorrect memory configuration. Memory population order incorrect. Check screen for specific error messages (see "Troubleshooting System Memory" on page 173).
Table 1-5. Code LCD Status Messages (continued) Text Causes Corrective Actions I1910 Intrusion System cover has been removed. Information only. I1911 >3 ERRs Chk Log LCD overflow message. Check the SEL for details on the events. I1912 SEL Full System Event Log is full of events, and is unable to log any more events. I1915 Video Off The video has been turned Information only. off by the RAC remote user. (LCD lights with a blue or amber background.
In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you receive a series of messages indicating multiple voltage faults, you might determine that the problem is a failing power supply. Removing LCD Status Messages For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Table 1-6.
Table 1-6. System Messages (continued) Message Causes Error: Remote Access Controller initialization failure The Remote Access Ensure that the Remote Controller failed to initialize. Access Controller is properly installed (see "Installing a RAC Card" on page 120). The mouse cable connector is loose or improperly connected, or the mouse is Verify that mouse defective. and keyboard are securely attached to correct connectors.
Table 1-6. System Messages (continued) Message Causes Corrective Actions Keyboard data line failure Keyboard cable connector is loose or improperly connected, defective keyboard, or defective keyboard/mouse controller. Check the keyboard connection to the system. If the problem persists, try another keyboard, or see "Getting Help" on page 205. Keyboard stuck key failure Keyboard fuse has Overcurrent has been failed detected at the keyboard connector. See "Getting Help" on page 205.
Table 1-6. System Messages (continued) Message Causes Corrective Actions More than one RAC More than one RAC card has Remove additional RAC detected, system been detected. card(s). You may only have a halted maximum of one RAC card installed (see "Installing a RAC Card" on page 106). No boot device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed.
Table 1-6. System Messages (continued) Message Causes Corrective Actions PCI Express fatal errors Reseat the PCIe card in the occurred during the previous specified slot number (see boot. "Installing an Expansion Card" on page 111). If the Embedded problem persists, see Bus#XX/Dev#XX/Fu "Getting Help" on page 205.
Table 1-6. System Messages (continued) Message Causes Corrective Actions ROM bad checksum = address Expansion card improperly installed or faulty. Reseat the expansion card(s). Ensure that all appropriate cables are securely connected to the expansion card(s). If the problem persists, see "Troubleshooting Expansion Cards" on page 186. SATA PORT x drive SATA port x was turned on in See "Troubleshooting a Hard not found setup, but a drive was not Drive" on page 181 for the found.
Table 1-6. System Messages (continued) Message Causes Corrective Actions This system supports only Opteron(TM) 2000 series processors Microprocessor(s) is not supported by the system. Install a supported microprocessor or microprocessor combination (see "Installing a Processor" on page 137). Time-of-day clock stopped Faulty battery or faulty chip. See "Troubleshooting the System Battery" on page 170.
Table 1-6. System Messages (continued) Message Causes Corrective Actions Unsupported CPU combination Microprocessor(s) is not supported by the system. Install a supported microprocessor or microprocessor combination (see "Processors" on page 134). The key was pressed during POST, but no utility partition exists on the boot hard drive. Create a utility partition on the boot hard drive (see the CDs that came with your system).
Table 1-6. System Messages (continued) Message Causes Corrective Actions Write fault Faulty USB device, USB medium, optical drive assembly, hard drive, or harddrive subsystem. See "Troubleshooting a USB Device" on page 165, "Troubleshooting an Internal USB Key" on page 175, and "Troubleshooting a Hard Drive" on page 181. Write fault on selected drive NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on page 207.
About Your System
Using the System Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference.
Using the System Setup Program Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program. Table 2-1. System Setup Program Navigation Keys Keys Action Up arrow or Moves to the previous field. Down arrow or Moves to the next field. Spacebar, <+>, <–>, left and right arrows Cycles through the settings in a field. In many fields, you can also type the appropriate value.
Figure 2-1. Main System Setup Program Screen Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen. NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options, where applicable. Table 2-2. System Setup Program Options Option Description System Time Sets the time on the system's internal clock.
Table 2-2. System Setup Program Options (continued) Option Description Memory Information Displays a screen to view memory information and to configure certain memory features (see Table 2-3). CPU Information Displays information related to microprocessors (speed, cache size, and so on). See Table 2-4. SATA Configuration Enables or disables a Serial Advanced Technology Attachment (SATA) device (such as hard drive, CD drive, or DVD drive). See "SATA Configuration Screen" on page 50.
Table 2-2. System Setup Program Options (continued) Option Description Serial Communication Displays a screen to configure serial communication, external serial connector, fail-safe baud rate, remote terminal type, and redirection after boot. Embedded Server Management Displays a screen to configure the front-panel LCD options and to set a user-defined LCD string. System Security Displays a screen to configure the system password and setup password features (see Table 2-8).
Table 2-3. Memory Information Screen (continued) Option Description Redundant Memory (Disabled default) Enables or disables the redundant memory feature. When set to Spare Mode, the first rank of memory on each DIMM is reserved for memory sparing (see "Memory Sparing Support" on page 129). Redundant memory feature is disabled if the Node Interleaving field is enabled. Node Interleaving If this field is enabled, memory interleaving is supported if a symmetric memory configuration is installed.
Table 2-4. CPU Information Screen (continued) Option Description Virtualization Technology (Enabled default) NOTE: Disable this feature if your system will not be running virtualization software. Displays when the processors support virtualization technology. Enabled permits virtualization software to use virtualization technology incorporated in the processor design. This feature can only be used by software that supports virtualization technology.
Additionally, for Microsoft® Windows® operating systems, you will need to install the AMD PowerNow! driver to enable this feature. The driver is available on the Dell OpenManage™ Service and Diagnostic CD provided with your system, and at support.dell.com. SATA Configuration Screen Table 2-5 lists the options and descriptions for the information fields that appear on the SATA Configuration screen. NOTE: When a SAS Card is installed in the system, the SATA Configuration screen changes.
Integrated Devices Screen Table 2-6 lists the options and descriptions for the information fields that appear on the Integrated Devices screen. Table 2-6. Integrated Devices Screen Options Option Description SAS Controller (Enabled default) Enables or disables the integrated SAS controller. IDE CD-ROM Controller Enables or disables the integrated optical drive IDE (Auto default) controller. Diskette Controller (Auto default) Enables or disables the integrated diskette drive controller.
Table 2-6. Integrated Devices Screen Options (continued) Option Description OS Watchdog Timer (Disabled default) NOTE: This feature is usable only with operating systems that support WDAT implementations of the Advanced Configuration and Power Interface (ACPI) 3.0b specification. Sets a timer that monitors the operating system for activity and aids in recovery if the system stops responding. When this field is set to Enabled, the operating system is allowed to initialize the timer.
System Security Screen Table 2-8 lists the options and descriptions for the information fields that appear on the System Security screen. NOTE: Systems shipping in China are not equipped with TPM. Table 2-8. System Security Screen Options Option Description System Password Displays the current status of your system's password security feature and allows you to assign and verify a new system password.
Table 2-8. System Security Screen Options (continued) Option Description TPM Security (Off default) Sets the reporting of the Trusted Platform Module (TPM) in the system. NOTE: The TPM is a microchip that is integrated into the system board, and it can be used by both operating systems and programs. It is capable of creating, storing, and protecting cryptographic keys. See support.dell.com for additional TPM documentation.
Table 2-8. System Security Screen Options (continued) Option Description NOTICE: Clearing the TPM will cause loss of all encryption keys in the TPM. This option will prevent booting to the operating system and will result in loss of data if the encryption keys cannot be restored. Be sure to back up the TPM keys prior to enabling this option. TPM Clear (No default) When set to Yes, all the contents of the TPM are cleared. NOTE: This field is read-only when TPM Security is set to Off.
Exit Screen After you press to exit the System Setup program, the Exit screen displays the following options: • Save Changes and Exit • Discard Changes and Exit • Return to Setup System and Setup Password Features NOTICE: The password features provide a basic level of security for the data on your system. If your data requires more security, use additional forms of protection, such as data encryption programs.
When a system password is assigned, the setting shown for the System Password option is Enabled. If the setting shown for the Password Status is Unlocked, you can change the system password. If the Password Status option is Locked, you cannot change the system password. When the system password feature is disabled by a jumper setting, the system password is Disabled, and you cannot change or enter a new system password.
When the Password Status option is set to Unlocked, you have the option to leave the password security enabled or to disable the password security. To leave the password security enabled: 1 Turn on or restart your system by pressing . 2 Type your password and press . To disable the password security: 1 Turn on or restart your system by pressing . 2 Type your password and press .
5 Confirm that Not Enabled is displayed for the System Password option. If Not Enabled is displayed for the System Password option, the system password has been deleted. If Enabled is displayed for the System Password option, press the key combination to restart the system, and then repeat steps 2 through 5. Using the Setup Password Assigning a Setup Password You can assign (or change) a setup password only when the Setup Password option is set to Not Enabled.
If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens—with the following exception: If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password, but you cannot disable or change an existing system password). NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes.
• Provides text console redirection for system setup, text-based utilities, and operating system consoles NOTE: To remotely access the BMC through the integrated NIC, you must connect the network connection to integrated NIC1. For additional information on using BMC, see the documentation for the BMC and systems management programs. Entering the BMC Setup Module 1 Turn on or restart your system. 2 Press when prompted after POST.
Using the System Setup Program
Installing System Components This section describes how to install the following system components: • Front drive bezel • Cooling shrouds • Power supplies • Hard drives • Diskette drive • Optical and tape drives • Expansion cards • SAS controller card • RAID battery • RAC card • Internal USB memory key • Expansion card fan • System fan • Memory • Integrated TCP/IP Offload Engine (TOE) • Processors • System battery • Chassis intrusion switch • Power distribution board •
Recommended Tools You may need the following items to perform the procedures in this section: • #1 Phillips screwdriver • Wrist grounding strap Inside the System In Figure 3-1, the system cover is opened to provide an interior view of the system. The system board can accommodate two processors, five expansion cards, and eight memory modules. The hard drive bays provide space for up to four SAS or SATA hard drives.
Figure 3-1.
9 control panel 10 optical disk drive 11 5.25" drive bay 12 3.5" floppy drive 13 front drive bezel 14 expansion card fan 15 3.5" hard drives 16 system board 17 system memory Front Drive Bezel The front drive bezel is the cover for the optional optical drive, floppy drive, tape drive, or hot-plug hard drives (when available). To remove or install any of these drives, you must first remove the front drive bezel.
Figure 3-2. Removing and Installing the Front Drive Bezel 1 4 2 3 1 lever 2 front drive bezel 3 bezel tabs (2) 4 bezel tab slots (2) Removing an Insert on the Front Drive Bezel If you install a drive in the 3.5-inch or 5.25-inch drive bays, first remove the corresponding insert on the front drive bezel. From the back of the bezel, squeeze one of the insert tabs inward to unhook it from the tab notch, and pull the insert away from the bezel (see Figure 3-3).
Figure 3-3. Removing and Installing a Front Drive Bezel Insert 1 2 3 5 4 1 front drive bezel 2 drive bezel insert 3 tab notch 4 insert tab 5 screws for an optional 5.25-inch drive (3) Opening the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
3 Rotate the system feet inward (see Figure 3-4). 4 Lay the system on its side as shown in Figure 3-4. 5 To remove the system cover, turn the latch release lock on the cover latch counterclockwise to the unlocked position. See Figure 3-4. 6 Lift up the cover latch. See Figure 3-4. 7 Grasp the cover on both sides and carefully lift the cover away from the system. Figure 3-4.
Closing the System 1 Ensure that all internal cables are connected and folded out of the way. 2 Ensure that no tools or extra parts are left inside the system. 3 Reinstall the system cover: a Lift up the cover latch. b Place the cover on top of the system and offset the cover slightly back so that it clears the hook slots and lays flat on the system chassis. See Figure 3-4. c Push the latch down to lever the cover into the closed position.
Removing and Installing Blank Drive EMI Fillers Depending on the configuration of your system, a blank drive EMI filler might be installed in place of an optical or diskette drive. These are essential for airflow efficiency and for electromagnetic interference (EMI) protection. You must remove the blank drive EMI filler if you decide to replace it with an optional diskette or optical drive. Squeeze the filler tabs, and pull the filler out of the chassis. See Figure 3-5.
Cooling Shrouds The system contains two internal cooling shrouds for directing airflow from the fans to system components. The processor cooling shroud directs air over the system processor(s) and memory modules, and the expansion card cooling shroud directs air over the expansion cards. NOTICE: Never operate your system with either shroud removed. Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data.
Figure 3-6.
5 shroud touch point 6 rear shroud tab slots (2) 7 tab slots (2) 8 front shroud tab slot 9 shroud alignment guide 10 front shroud lip 11 release latch 12 cable guides (4) 13 shroud latch 14 front shroud alignment tab 15 gripping points 5 Disconnect the SATA cable(s) from the system board and remove the cable(s) from the cable guides. Lay the SATA cables away from the processor shroud.
5 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 6 Close the system. See "Closing the System" on page 70. 7 Place the system upright and on its feet on a flat, stable surface. 8 Reattach any peripherals, then connect the system to the electrical outlet. 9 Turn on the system and attached peripherals. Installing the Expansion Card Shroud 1 Insert the rear shroud alignment tabs into the rear shroud tab slots, and then lower the shroud into the chassis.
Removing a Redundant Power Supply NOTICE: The system requires one power supply to operate the system normally. On power-redundant systems, remove and replace only one power supply at a time in a system that is powered on. NOTICE: If you are replacing a redundant power supply while your system is running, make sure that both the power supply status and the AC line status LEDs are green before removing the power supply. See Figure 1-3 to identify the power supply LEDs.
Figure 3-7. Removing and Installing a Redundant Power Supply 1 2 3 1 locking tab 3 cable retention bracket 2 power-supply handle Installing a Redundant Power Supply 1 With the power-supply handle in the extended position, slide the new power supply into the chassis. See Figure 3-7. 2 Rotate the handle down until it is completely flush with the power-supply faceplate and the locking tab engages. See Figure 3-7.
3 Connect the power cable to the power supply. a Route the power cable into the cable retention bracket from the power supply side of the bracket (see Figure 3-7). b Loop the cable from the cable retention bracket up to the power plug at the back of the power supply, and connect the cable. c Plug the other end of the cable into a power distribution unit (PDU) or power outlet.
• Diskette drive • Tape backup unit • Optical drives 6 Remove the two screws that secure the power supply to the system. See Figure 3-8. 7 Press the power supply release tab, and slide the power supply out from the back of the system. See Figure 3-8. 8 If you plan to replace a non-redundant power supply with redundant power supplies, you will need to replace the power supply cage cover with the power supply distribution board and its shroud.
Figure 3-8.
Installing a Non-redundant Power Supply 1 If you are installing a non-redundant power supply to replace redundant power supplies, you will need to replace the power supply distribution board with the power supply cage cover. a Remove the power supply distribution board. See "Removing the Power Supply Distribution Board" on page 144. b Install the power supply cage cover by pressing the cover into the power supply cage until the retention pins lock into place. See Figure 3-41.
Hard Drives NOTE: The system’s drive configuration must consist of all SATA hard drives or all SAS hard drives. Combining SATA and SAS drives is not supported. Hard Drive Installation Guidelines Your system can contain up to four 3.5-inch SATA or SAS hard drives in either a removable fixed hard drive bay (see Figure 3-9), or, when available, a leverrelease drive bay (see Figure 3-13). These drives connect either to the system board, an optional controller card, or a SAS/SATA backplane.
Figure 3-9. Removing and Installing a Hard Drive 2 3 1 4 1 hard drive 2 data cable 3 power cable 4 carrier release tab (2) NOTE: If you do not intend to replace the drive, it is recommended that you remove the drive from the guide bracket (see Figure 3-10) and insert the empty guide bracket back into the drive bay. This eliminates the likelihood that the empty bracket will be misplaced or improperly stored while not in use. 5 Close the system. See "Closing the System" on page 70.
Installing a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Unpack the replacement hard drive and prepare it for installation.
Figure 3-10. Installing a Hard Drive in a Drive Bracket 1 2 1 hard drive 2 hard-drive bracket NOTICE: SAS drives and SATA drives cannot be mixed in the system. The drives must be either SATA or SAS hard drives. NOTE: The SAS or SAS/RAID controller card must be installed in PCIe SLOT2. See Figure 6-1. 8 Connect the power cable to the hard drive.
Figure 3-11.
Figure 3-12. Cabling SAS or SATA Hard Drives to a SAS Controller Expansion Card 8 1 7 6 2 3 4 5 1 processor shroud 2 shroud cable guides 3 SAS power cables 4 drive release latch 5 SAS connector to hard drive 6 SAS data cables 7 SAS controller card 8 connector to SAS controller card 10 Ensure that all connectors are properly cabled and firmly seated. 11 Close the system. See "Closing the System" on page 70. 12 Place the system upright and on its feet on a flat, stable surface.
14 Turn on the system and attached peripherals. See the documentation that came with the drive for instructions on installing any software required for drive operation. 15 Press to enter the System Setup program (see "Entering the System Setup Program" on page 43), and ensure that the drive’s controller is enabled. 16 Exit the System Setup program and restart the system. 17 Partition and logically format the drive. See the documentation for your operating system for instructions.
NOTICE: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. Figure 3-13. Removing and Installing a Hot-plug Hard Drive 2 1 1 hard-drive carrier handle 2 lever-release drive bay Installing a Hot-plug Hard Drive NOTE: It is recommended that you use only drives that have been tested and approved for use with the SAS/SATA backplane. NOTICE: Not all operating systems support hot-plug drive installation. See the documentation supplied with your operating system.
3 If you are replacing a hot-plug hard drive, remove the drive that you are replacing. See "Removing a Hot-plug Hard Drive" on page 88. If a replacement hard drive does not have the lever-release hard drive bracket attached, remove the bracket from the old drive and install it on the new drive. See Figure 3-14. The SAS/SATA hard-drive bracket has mounting holes to enable either a "SAS" or "SATA" mounting position, depending on your hard drive type. See Figure 3-14. Figure 3-14.
5 Install the front drive bezel. See "Installing the Front Drive Bezel" on page 66. Removing a Hot-plug Hard Drive Blank NOTICE: To maintain proper system cooling, all empty hot-plug hard-drive bays must have drive blanks installed. If you remove a hot-plug hard drive from the system and do not reinstall it, you must replace the drive with a drive blank. Remove the drive blank as you would the hot-plug hard drive: 1 Remove the front bezel, if attached. See "Removing the Front Drive Bezel" on page 66.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2 Open the system. See "Opening the System" on page 68. 3 Remove the front drive bezel. See "Removing the Front Drive Bezel" on page 66. 4 Disconnect the power and data cables from the diskette drive.
Figure 3-15. Removing or Installing a Diskette Drive 2 3 4 1 1 diskette drive 2 diskette drive shoulder screws 3 drive bay screw slots 4 drive release latch 7 If you are permanently removing the drive, replace the 3.5-inch insert on the front drive bezel. See "Installing an Insert on the Front Drive Bezel" on page 67. If you are replacing the diskette drive, see "Installing a Diskette Drive" on page 94. 8 Replace the front drive bezel. See "Installing the Front Drive Bezel" on page 66.
9 Close the system. See "Closing the System" on page 70. 10 Place the system upright and on its feet on a flat, stable surface. 11 Reattach any peripherals, then connect the system to the electrical outlet. 12 Turn on the system and attached peripherals. Installing a Diskette Drive CAUTION: Many repairs may only be done by a certified service technician.
Figure 3-16. Installing Diskette Drive Shoulder Screws 1 1 screws (4) 10 From the front of the chassis, slide the drive into the drive bay until the shoulder screws fit into their slots and snap securely into the sliding plate. 11 Connect the power cable to the drive. 12 Connect the data cable from the drive to the diskette drive connector (FLOPPY) on the system board. See Figure 6-1 for the connector location.
Figure 3-17.
14 Replace the front drive bezel. See "Installing the Front Drive Bezel" on page 66. 15 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 16 Close the system. See "Closing the System" on page 70. 17 Place the system upright and on its feet on a flat, stable surface. 18 Reattach any peripherals, then connect the system to the electrical outlet. 19 Turn on the system and attached peripherals.
5 Slide the drive release latch in the direction of the arrow to release the shoulder screws. 6 Slide the drive out to remove it from the drive bay. Figure 3-18.
Figure 3-19.
Figure 3-20. Removing and Installing a Tape Drive (SAS Connection) 5 1 2 4 3 1 drive release latch 2 drive bay screw slots 3 drive alignment screws 4 SAS tape drive 5 SAS cable 7 If you are installing another drive in the bay, see "Installing an Optical or Tape Drive" on page 101. 8 If the drive is being permanently removed, install an insert on the front drive bezel. See "Installing an Insert on the Front Drive Bezel" on page 67. 9 Replace the front drive bezel.
10 Close the system. See "Closing the System" on page 70. 11 Place the system upright and on its feet on a flat, stable surface. 12 Reattach any peripherals, then connect the system to the electrical outlet. 13 Turn on the system and attached peripherals. Installing an Optical or Tape Drive CAUTION: Many repairs may only be done by a certified service technician.
5 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 6 If another drive is installed, remove it (see "Removing an Optical or Tape Drive" on page 97) and remove the three shoulder screws to attach to the new drive (see Figure 3-21). 7 If the drive bay is empty, remove the insert on the front drive bezel. See "Removing an Insert on the Front Drive Bezel" on page 67.
10 Attach the power cable to the drive: • If you are installing a SATA tape drive, connect one end of the IDE/SATA power cable adapter to the IDE power cable in the system, and connect the other end to the drive. • If you are installing an optical drive, SAS tape drive, or SCSI tape drive, attach the SCSI/PATA power cable (see Figure 3-18), SATA power cable (see Figure 3-19), or SAS cable (see Figure 3-20) to the drive. Ensure that cables are secured in their respective clips.
Figure 3-22. Cabling SATA Optical or Tape Drives 1 2 3 7 4 6 5 1 processor shroud 2 shroud cable guides 3 SATA power cable 4 SATA drive connector 5 SATA optical/tape drive 6 SATA_D connector on system board 7 SATA_C connector on system board • 104 If you are installing a SAS tape drive, connect the cable from the connector on the SAS expansion card to the tape drive. See Figure 3-20 for SAS drive connections; see Figure 3-23 for SAS cabling guidelines.
Figure 3-23. Cabling a SAS Tape Drive 8 1 7 2 6 3 4 5 1 processor shroud 2 shroud cable guides 3 SAS power cable 4 SAS drive connector 5 SAS tape drive 6 SAS data cable 7 SAS expansion card 8 SAS connector on expansion card • If you are installing a PATA optical drive, connect the data cable from the IDE connector on the system board to the optical drive. See Figure 3-18 for PATA drive connections; see Figure 3-24 for PATA cabling guidelines.
Figure 3-24. Cabling a PATA Optical Drive 1 2 8 3 7 4 6 5 1 processor shroud 2 ribbon cable guides 3 IDE power cables 4 PATA drive connectors 5 PATA optical drives 6 PATA data cable 7 IDE connector on system board 8 ribbon cable notch • 106 If you are installing a SCSI tape drive, connect the SCSI interface cable in the drive kit from the SCSI controller card to the drive. See Figure 3-18 for SCSI drive connections; see Figure 3-25 for SCSI cabling guidelines.
Figure 3-25. Cabling a SCSI Tape Drive 8 1 7 2 6 3 4 5 1 processor shroud 2 shroud cable guides 3 power cable 4 SCSI drive connector 5 SCSI tape drive 6 SCSI data cable 7 SCSI expansion card 8 SCSI expansion card connector 12 Replace the front drive bezel. See "Installing the Front Drive Bezel" on page 66. 13 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75.
14 Close the system. See "Closing the System" on page 70. 15 Place the system upright and on its feet on a flat, stable surface. 16 Reattach any peripherals, then connect the system to the electrical outlet. 17 Turn on the system and attached peripherals. 18 (Optional) Test the drive by running the system diagnostics. See "Running the System Diagnostics" on page 193. Expansion Cards The system board can accommodate up to five expansion cards: • One 3.3-V, full-length PCI-X (slot 5) • Three 3.
7 If you are removing the card permanently, install a filler bracket in the empty card slot. NOTE: Filler brackets must be installed over empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 3-26. Removing and Installing an Expansion Card 1 2 5 3 4 1 expansion card latch 2 expansion card tab 3 expansion card guide slot 4 expansion card connector 5 expansion card 8 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 9 Close the system. See "Closing the System" on page 70. 10 Place the system upright and on its feet on a flat, stable surface.
11 Reattach any peripherals, then connect the system to the electrical outlet. 12 Turn on the system and attached peripherals. 13 Remove the card’s device driver from the operating system. Installing an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
9 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. 10 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 11 Close the system. See "Closing the System" on page 70. 12 Place the system upright and on its feet on a flat, stable surface. 13 Reattach any peripherals, then connect the system to the electrical outlet. 14 Turn on the system and attached peripherals.
NOTE: If you are installing a replacement SAS/RAID card, do not remove the plastic cover protecting the card until after installation of the card is complete. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2 Open the system. See "Opening the System" on page 68. 3 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 4 Prepare the card for installation.
10 Install any device drivers required for the card as described in the documentation for the card. Figure 3-27.
11 For battery-cached SAS/RAID controllers, install the RAID battery. See "Installing a RAID Battery" on page 116. 12 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 13 Close the system. See "Closing the System" on page 70. 14 Place the system upright and on its feet on a flat, stable surface. 15 Reattach any peripherals, then connect the system to the electrical outlet. 16 Turn on the system and attached peripherals.
Installing a RAID Battery 1 Insert the RAID battery into the battery carrier. See Figure 3-28. 2 Locate the battery bay towards the front of the chassis next to the hard drive bay (see Figure 3-28). 3 Insert the battery carrier and RAID battery into the system’s battery carrier slots, ensuring that the battery carrier is aligned and fully seated in the slots. 4 Connect the battery cable to the SAS/RAID controller card. See the documentation for your card for more information.
Figure 3-28. Installing and Removing a RAID Battery 1 2 3 4 4 1 RAID battery 2 battery carrier 3 battery carrier slots (2) 4 battery cable slot Removing a RAID Battery 1 Disconnect the cable between the RAID battery and the SAS controller card, and remove the battery cable from the battery cable slot in the chassis.
2 Pull the battery carrier upwards and out of the battery carrier slots on the chassis. See Figure 3-28. 3 Pull back gently on the two guides holding the RAID battery in the battery carrier and draw out the RAID battery from the battery carrier. See Figure 3-28. Configuring the Boot Device NOTE: System boot is not supported from an external device attached to a SAS or SCSI adapter. See support.dell.com for the latest support information about booting from external devices.
Figure 3-29. Removing and Installing a RAC Card 1 2 4 3 1 RAC card 2 RAC card cables (2) 3 RAC card connector 4 RAC card cable connectors (2) 5 Remove the RAC card from the expansion slot. See "Removing an Expansion Card" on page 108 for information on removing the card.
6 If you are not replacing the RAC card, disconnect and remove the ribbon cables from the system board. NOTICE: When detaching the RAC cables from the system board, squeeze the metal ends of the cable connectors and gently work the connector out of the socket. Do not pull on the cable to unseat the connector. Doing so can damage the cable. 7 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 8 Close the system. See "Closing the System" on page 70.
b Connect the second cable to the RAC_CONN2 connector on the system board and to connector 2 on the RAC card. 6 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 7 Close the system. See "Closing the System" on page 70. 8 Place the system upright and on its feet on a flat, stable surface. 9 Reattach any peripherals, then connect the system to the electrical outlet. 10 Turn on the system and attached peripherals.
3 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 4 Locate the USB connector on the system board (see Figure 6-1). 5 Insert the USB memory key into the USB connector on the board. See Figure 3-30. 6 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 7 Close the system. See "Closing the System" on page 70. 8 Place the system upright and on its feet on a flat, stable surface.
Integrated TOE The TCP/IP Offload Engine (TOE) functionality of the system’s integrated NIC is activated by the TOE hardware key installed in the TOE socket on the system board. See Figure 3-30 for installing or removing the TOE key; see Figure 6-1 for the socket location on the system board. See the user documentation that came with the hardware key for information on how to set up and configure the TOE feature.
Figure 3-31. Removing and Installing the Expansion Card Fan 1 2 3 1 fan release tab 3 securing slots 2 expansion card fan Installing the Expansion Card Fan CAUTION: Many repairs may only be done by a certified service technician.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Hold the replacement fan with the fan cable on the top side, and align the edges of the fan with the securing slots on the chassis. 2 Slide the fan down into the securing slots until the fan release tab locks into place. See Figure 3-31.
6 Press and hold the fan release tab, and slide the fan in the direction of the arrow and out of the securing slots (see Figure 3-32). 7 Replace the system fan. See "Installing the System Fan" on page 126. Figure 3-32. Removing and Installing the System Fan 1 2 3 1 system fan 3 fan release tab 2 securing slots Installing the System Fan CAUTION: Many repairs may only be done by a certified service technician.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Hold the replacement fan with the fan cable on the left side (opposite of the power supply), and align the edges of the fan with the securing slots. 2 Slide the fan left into the securing slots until the fan release tab locks into place. See Figure 3-32.
System Memory You can upgrade your system memory to a maximum of 16 GB (for a oneprocessor configuration) or 32 GB (for a two-processor configuration). You can install 667-MHz registered parity DDR2 memory modules (DIMMs) in sets of 512-MB, 1-GB, 2-GB, or 4-GB modules. The memory sockets are located on the system board under the processor shroud and are split into two separate groups of four sockets each. Each four-socket group is adjacent to its respective processor.
Table 3-1.
channel. For dual-rank DIMMs, two DIMMs are also required for sparing, but as only the first rank of each DIMM is allocated, only half of a dual-rank DIMM’s capacity is allocated for sparing. The second ranks on both DIMMs are available memory.
Installing Memory Modules CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 3-33. Installing and Removing a Memory Module 1 2 3 4 1 memory module 2 memory module socket ejectors (2) 3 memory module socket 4 alignment key 7 Align the memory module's edge connector with the alignment key on the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.
NOTICE: Never operate your system with the expansion shroud or processor shroud removed. Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data. 12 Close the system. See "Closing the System" on page 70. 13 Place the system upright and on its feet on a flat, stable surface. 14 Reattach any peripherals, then connect the system to the electrical outlet. 15 Turn on the system and attached peripherals.
NOTICE: Never remove the expansion card shroud or processor shroud without first powering down the system. Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data. 5 Locate the memory module sockets on the system board. See Figure 6-1. CAUTION: The DIMMs are hot to the touch for some time after the system has been powered down. Allow the DIMMs to cool before handling them. Handle the DIMMs by the card edges, and avoid touching the DIMM components.
3 Open the system. See "Opening the System" on page 68. 4 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 5 Remove the processor shroud. See "Removing the Processor Shroud" on page 72. NOTICE: When you remove the heat sink, the possibility exists that the processor might adhere to the heat sink and be removed from the socket. It is recommended that you remove the heat sink while the processor is still warm.
Figure 3-34. Installing and Removing the Heat Sink 1 4 3 2 1 heat sink 2 release lever retainers (2) 3 release levers (2) 4 thermal grease 7 Wait 30 seconds for the heat sink to loosen from the processor. 8 Gently lift the heat sink off of the processor and set the heat sink aside. NOTE: Lay the heat sink on its side to avoid contaminating the thermal adhesive on the bottom of the heat sink. NOTICE: The processor is held in its socket under strong pressure.
Figure 3-35. Installing and Removing a Processor 2 3 1 4 7 6 5 1 notch in processor (2) 2 processor 3 ZIF socket shield 4 socket-release lever 5 ZIF socket 6 processor shield 7 socket key (2) 11 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. NOTICE: Be careful not to bend any of the pins on the ZIF socket when removing the processor. Bending the pins can permanently damage the system board.
4 Install the processor in the socket. NOTICE: Positioning the processor incorrectly can permanently damage the system board or the processor when you turn it on. When placing the processor in the socket, be careful not to bend the pins in the socket. Avoid touching the socket pins or the pads on the processor when handling the processor or the system board. a If the release lever on the processor socket is not positioned all the way up, move it to that position.
6 Install the processor shroud. See "Installing the Processor Shroud" on page 74. 7 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 8 Close the system. See "Closing the System" on page 70. 9 Place the system upright and on its feet on a flat, stable surface. 10 Reattach any peripherals, then connect the system to the electrical outlet. 11 Turn on the system and attached peripherals.
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 68. 3 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 4 Remove the processor shroud. See "Removing the Processor Shroud" on page 72. Figure 3-36. Replacing the System Battery 1 2 3 1 positive side of battery connector 3 negative side of battery connector 2 system battery 5 Locate the battery socket.
b While supporting the battery connector, press the battery toward the positive side of the connector and pry it up out of the securing tabs at the negative side of the connector. See Figure 3-36. NOTICE: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 7 Install the new system battery. a Support the battery connector by pressing down firmly on the positive side of the connector.
Chassis Intrusion Switch Removing the Chassis Intrusion Switch CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 3-37. Removing and Installing the Chassis Intrusion Switch 2 1 3 1 securing bracket notch 3 INTRUSION connector on system board 2 chassis intrusion switch Installing the Chassis Intrusion Switch 1 Align the chassis intrusion switch with the securing bracket notch. See Figure 3-37. 2 Slide the switch into the securing bracket notch. 3 Connect the switch cable to the INTRUSION connector on the system board. See Figure 6-1 for the connector location. 4 Install the expansion card shroud.
7 Reattach any peripherals, then connect the system to the electrical outlet. 8 Turn on the system and attached peripherals. Power Supply Distribution Board If your system has redundant power supplies, it will have a power supply distribution board inside the system. Removing the Power Supply Distribution Board 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Remove the redundant power supplies.
Figure 3-38. Removing and Installing the Power Supply Distribution Board Shroud 2 3 4 1 1 shroud touch point 2 power supply distribution board shroud 3 shroud release latch 4 shroud alignment guides 7 Disconnect the four power cables from the connectors on the power supply distribution board. See Figure 3-39. If you intend to replace the power supply distribution board, leave the power cables attached to the system board.
Figure 3-39. Power Supply Distribution Board Connections 3 4 2 1 1 system board 2 power cables (4) 3 power connectors (4) 4 power supply distribution board 8 Pull and hold the blue release pin, and slide the board to the left. Pull the board away from the power supply cage until the securing slots are free from the securing tabs, and lift the board out of the chassis. See Figure 3-40.
Figure 3-40. Removing and Installing the Power Supply Distribution Board 3 4 5 2 1 1 release pin 2 securing slots (4) 3 power supply distribution board 4 securing tabs (4) 5 power supply cage 9 If you intend to replace the redundant power supplies with a nonredundant power supply, install the power supply cage cover on the power supply cage. a Press the power supply cage cover into the power supply cage until the the blue release pins lock into the release pin alignment holes.
Install a non-redundant power supply. See "Installing a Non-redundant Power Supply" on page 81. b Figure 3-41. Removing and Installing the Power Supply Cage Cover 3 4 2 1 1 power supply cage cover 2 release pins (2) 3 release pin alignment holes (2) 4 power supply cage Installing the Power Supply Distribution Board 1 If present, remove the power supply cage cover. Pull the blue release pins until the cover is free from the alignment holes, and lift the cover out of the chassis.
3 Slide the power supply distribution board to the right until the blue release pin locks into place, securing the board. 4 Connect the four power cables from the system board to the connectors on the power supply distribution board. See Figure 3-39. 5 Install the power supply distribution board shroud. Slide the edges of the shroud under the shroud alignment guides until the release latch locks into place. See Figure 3-38. 6 Install the processor shroud. See "Installing the Processor Shroud" on page 74.
2 Remove the front-drive bezel. See "Removing the Front Drive Bezel" on page 66. 3 Open the system. See "Opening the System" on page 68. 4 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 5 Remove the processor shroud. See "Removing the Processor Shroud" on page 72. 6 Open the drive-carrier release handle on each hard drive and partially extend the drive(s) out of their drive bays. See "Removing a Hot-plug Hard Drive" on page 88.
Figure 3-42. Removing and Installing the SAS/SATA Backplane 4 3 5 2 6 1 7 8 1 backplane release pin 2 securing tabs (4) 3 securing slots (4) 4 SAS connector 5 backplane connector 6 SAS/SATA backplane 7 SAS cable connector 8 power cable Installing the SAS/SATA Backplane 1 Position the SAS/SATA backplane so that the securing tabs on the chassis are fully inserted into the securing slots on the backplane. See Figure 3-42.
3 Reconnect the following cables to the backplane (see Figure 3-42): • SAS cable • Power cable • Backplane cable 4 Reseat the hot-plug hard drives in the system. See "Installing a Hot-plug Hard Drive" on page 89. NOTE: Reinstall the hard drives in the same drive bays from which they were removed. 5 Install the processor shroud. See "Installing the Processor Shroud" on page 74. 6 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 7 Close the system.
4 Disconnect the control panel cable at back of the control panel. See Figure 3-43. a Squeeze the metal tabs on the ends of the cable connector. b Gently work the connector out of the socket. Figure 3-43. Removing and Installing the Control Panel 2 1 3 4 1 control panel cable 2 screw holes (2) 3 screws (2) 4 control panel 5 Remove the two screws that secure the control panel to the system and remove the panel. See Figure 3-43.
Installing the Control Panel 1 Insert the control panel into the system as shown in Figure 3-43. 2 Install the two Phillips screws to secure the control panel to the system. See Figure 3-43. 3 Connect the control panel cable to the back of the control panel. See Figure 3-43. 4 Plug the front cable into the system board. Ensure that the cable is bent in a U shape towards the DIMMs so that the cable fits properly with the shroud installed. 5 Close the system. See "Closing the System" on page 70.
2 Open the system. See "Opening the System" on page 68. 3 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 4 Remove the processor shroud. See "Removing the Processor Shroud" on page 72. 5 Depending on your configuration, disconnect the following cables from the system board. See Figure 6-1 for connector locations.
CAUTION: The processor and heat sink can become extremely hot. Allow sufficient time for the processor and heat sink to cool before handling. NOTICE: To prevent damaging the processor, do not pry the heat sink off of the processor. 12 Remove the processor(s). See "Removing a Processor" on page 134. 13 If applicable, remove the SAS/SATA backplane. See "Removing the SAS/SATA Backplane" on page 149. 14 Carefully route any loose cables away from the edges of the system board.
1 system board release pin 2 system board 3 system board touch point 4 system board securing slots Installing the System Board 1 Align the back connectors on the system board with the cutouts in the back of the chassis. Ensure the system-board tray is square with the chassis so that the securing tabs on the chassis fully insert into the system-board securing slots. 2 Slide the system board towards the back of the system until the blue release pin locks into place. See Figure 3-44.
• Diskette data cable to the FLOPPY connector • PATA data cable to IDE connector • Expansion card fan cable to the FAN1 connector • System fan cable to the FAN2 connector • SAS LED cable to the PERC_LED connector • SAS/SATA backplane cable to BP_12C connector • Intrusion switch cable to the INTRUSION connector 12 Close the system. See "Closing the System" on page 70. 13 Place the system upright and on its feet on a flat, stable surface. 14 Install the front-drive bezel.
Troubleshooting Your System Safety First—For You and Your System To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this guide and elsewhere in your system documentation. CAUTION: Many repairs may only be done by a certified service technician.
Table 4-1. Start-up Routine Indications (continued) Look/listen for: Action The USB diskette drive activity indicator. See "Troubleshooting a Diskette Drive" on page 176. The USB CD drive activity indicator. See "Troubleshooting an Optical Drive" on page 178. The hard-drive activity indicator. See "Troubleshooting a Hard Drive" on page 181. An unfamiliar constant scraping or grinding sound when you access a drive. See "Getting Help" on page 205.
2 Check the video interface cabling from the system to the monitor. 3 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 193. If the tests run successfully, the problem is not related to video hardware. If the tests fail, see "Getting Help" on page 205. Troubleshooting the Keyboard Problem • System message indicates a problem with the keyboard • Keyboard is not functioning or is functioning improperly.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. a Turn off the system and attached peripherals and unplug the system from the power source. b Open the system. See "Opening the System" on page 68. c Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72.
Action 1 Check to see if the mouse cable has disconnected from the system. 2 Swap the faulty mouse with a working mouse. If the problem is resolved, replace the faulty mouse. 3 If other USB devices are connected to ports adjacent to the keyboard and mouse USB ports, power off the devices and disconnect them from the USB ports. An overcurrent event on another USB device will cause both the keyboard and mouse to stop functioning.
f Close the system. See "Closing the System" on page 70. g Reconnect the system and peripherals to power and restart. If the mouse and keyboard are operational, proceed to the next step. If the mouse and keyboard are still not operational, see "Getting Help" on page 205. h Repeat step a through step c. i Set the NVRAM_CLR jumper to the default position (see Table 6-2). j Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. k Close the system.
Troubleshooting a Serial I/O Device Problem • Device connected to the serial port is not operating properly. Action 1 Turn off the system and any peripheral devices connected to the serial port. 2 Swap the serial interface cable with a working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable. See "Getting Help" on page 205. 3 Turn off the system and the serial device, and swap the device with a comparable device.
c Turn off the USB device and swap the interface cable with a working cable. Turn on the device. If the problem is resolved, replace the interface cable. d Turn off the USB device, connect it to another USB connector on the system, and turn on the USB device. If the USB device functions, the USB connector on the system is likely defective. Otherwise, the USB device is faulty and needs to be replaced (see "Getting Help" on page 205).
f Close the system. See "Closing the System" on page 70. g Reconnect the system and peripherals to power and restart. If all USB devices are operational, proceed to the next step. If the USB devices are still not functioning, see "Getting Help" on page 205. h Repeat step a through step c. i Set the NVRAM_CLR jumper to the disabled position. j Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. k Close the system. See "Closing the System" on page 70.
If you are using a NIC card instead of an integrated NIC, see the documentation for the NIC card. 3 Ensure that the appropriate drivers are installed and the protocols are bound. See the NIC's documentation. 4 Enter the System Setup program and confirm that the NICs are enabled. See "Entering the System Setup Program" on page 43. 5 Ensure that the NICs, hubs, and switches on the network are all set to the same data transmission speed. See the network equipment documentation.
6 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the system does not start properly, see "Getting Help" on page 205. 7 If the system starts properly, shut down the system and reinstall all of the expansion cards that you removed. See "Installing an Expansion Card" on page 111. 8 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 193. If the tests fail, see "Getting Help" on page 205.
5 Run the system board tests in the system diagnostics. See "Running the System Diagnostics" on page 193. If the tests fail, see "Getting Help" on page 205. Troubleshooting the System Battery Problem • System message indicates a problem with the battery. • System Setup program loses system configuration information. • System date and time do not remain current. NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information.
Troubleshooting Redundant Power Supplies Problem • System-status indicators are amber. • Power-supply fault indicators are amber. • Front-panel status LCD indicates a problem with the power supplies. Action CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
6 Install a new power supply. See "Installing a Redundant Power Supply" on page 77. If the problem persists, see "Getting Help" on page 205. Troubleshooting System Cooling Problems Problem • Systems management software issues a fan-related error message. Action Ensure that none of the following conditions exist: • System cover, drive blanks, or shrouds are removed. • Ambient temperature is too high. • External airflow is obstructed. • Cables inside the system obstruct airflow.
2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals. 3 Open the system. See "Opening the System" on page 68. 4 Locate the faulty fan indicated by the LCD display or diagnostic software. For the identification number of each fan, see "Integrated TOE" on page 123. 5 Ensure that the faulty fan's power cable is firmly attached to the fan power connector. See "Integrated TOE" on page 123.
If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program. If the problem is not resolved or if the system is not operational, continue to the next step. 2 Turn off the system and attached peripherals, unplug the system from the power source and press the power button, and then reconnect the system to power. 3 Turn on the system and attached peripherals and, as the system boots, note the messages on the screen.
If the amount of memory installed still does not match the system memory setting, proceed to the next step. 12 Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. 13 Open the system. See "Opening the System" on page 68. 14 If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module. Otherwise, swap the memory module in the first DIMM socket with a module of the same type and capacity that is known to be good.
3 Open the system. See "Opening the System" on page 68. 4 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 5 Reseat the USB key. 6 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 7 Close the system. See "Closing the System" on page 70. 8 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, proceed to the next step. 9 Repeat step 2, step 3, and step 4.
2 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 193. 3 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 4 Open the system. See "Opening the System" on page 68. 5 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 6 Ensure that the diskette drive interface cable is securely connected to the diskette drive and the system board.
If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next step. If the tests fail, see "Getting Help" on page 205. 20 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals. 21 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 22 Open the system. See "Opening the System" on page 68.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Try using a different CD or DVD that you know works properly. 2 Enter the System Setup program and ensure that the optical drive controller is enabled. See "Entering the System Setup Program" on page 43. 3 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 193.
3 Reinstall the tape-backup software as instructed in the tape-backup software documentation. 4 Ensure that the tape drive’s interface/DC power cable is connected to the tape drive and SCSI controller card. 5 Verify that the tape drive is configured for a unique SCSI ID number and that the tape drive is terminated or not terminated, based on the interface cable used to connect the drive.
Troubleshooting a Hard Drive If your system has hot-pluggable hard drives in a front-loading hard drive bay (when available), see "Troubleshooting a Hot-plug Hard Drive" on page 182. Problem • Device driver error. • One or more hard drives not recognized by the system. Action CAUTION: Many repairs may only be done by a certified service technician.
5 Verify that the controller is enabled and the drives appear in the System Setup program. See "Entering the System Setup Program" on page 43. 6 Check the cable connections inside the system: a Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. b Open the system. See "Opening the System" on page 68. c Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72.
NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive. 1 Run the appropriate online diagnostics test. See "Using Dell PowerEdge Diagnostics" on page 193. Depending on the results of the diagnostics test, proceed as needed through the following steps. 2 Remove the front drive bezel. See "Removing the Front Drive Bezel" on page 66. 3 If you are experiencing problems with multiple hard drives, skip to step 9.
If the hard drive functioned properly in another bay but does not function in the original bay, the SAS/SATA backplane has a defective connector. See "Getting Help" on page 205. 9 Check the cable connections inside the system: a Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. b Open the system. See "Opening the System" on page 68. c Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72.
Action CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 193.
10 Verify that the cable connections between the hard drives and the SAS controller are correct. See "Hard Drives" on page 82. Ensure that the cables are firmly connected to the SAS controller and the hard drives. 11 If your system has hot-pluggable hard drives in a front-loading drive bay (when available), verify that the cable connections between the SAS/SATA backplane and the SAS controller are correct. See "Installing the SAS/SATA Backplane" on page 151. 12 Install the expansion card shroud.
2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See "Opening the System" on page 68. 4 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 5 Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card" on page 111. 6 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 7 Close the system. See "Closing the System" on page 70.
a Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals. b Open the system. See "Opening the System" on page 68. c Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. d Reinstall one of the expansion cards. e Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. f Close the system. See "Closing the System" on page 70.
2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See "Opening the System" on page 68. 4 Remove the expansion card shroud. See "Removing the Expansion Card Shroud" on page 72. 5 Remove the processor shroud. See "Removing the Processor Shroud" on page 72. 6 Ensure that each processor and heat sink is properly installed. See "Installing a Processor" on page 137. 7 Install the processor shroud.
18 Install the expansion card shroud. See "Installing the Expansion Card Shroud" on page 75. 19 Close the system. See "Closing the System" on page 70. 20 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 21 Run the appropriate online diagnostic test. • If the tests complete successfully, go to step 22. • If the tests fail, the processor is faulty. See "Getting Help" on page 205.
Troubleshooting Your System 191
Troubleshooting Your System
Running the System Diagnostics If you experience a problem with your system, run the diagnostics before calling for technical assistance. The purpose of the diagnostics is to test your system's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use diagnostics test results to help you solve the problem.
• View status messages that inform you if tests are completed successfully. • View error messages that inform you of problems encountered during testing. When to Use the System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated. As long as the microprocessor and the system's input/output devices (monitor, keyboard, and diskette drive) are functioning, you can use the system diagnostics to help identify the problem.
Table 5-1. System Diagnostics Testing Options Testing Option Function Express Test Performs a quick check of the system. This option runs device tests that do not require user interaction. Use this option to quickly identify the source of your problem. Extended Test Performs a more thorough check of the system. This test can take an hour or longer. Custom Test Tests a particular device. Information Displays test results.
• Test Iterations — Selects the number of times the test is run. • Log output file pathname — When checked, enables you to specify where the test log file is saved. Viewing Information and Results The tabs in the Customize window provide information about the test and the test results. The following tabs are available: 196 • Results — Displays the test that ran and the result. • Errors — Displays any errors that occurred during the test.
Jumpers and Connectors This section provides specific information about the system jumpers and describes the connectors on the various boards in the system. System Board Jumpers and Connectors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 6-1.
Table 6-1.
Table 6-1.
Table 6-2. System Board Jumper Settings Jumper PWRD_EN Setting (default) Description The password feature is enabled. The password feature is disabled. NVRAM_CLR (default) The configuration settings are retained at system boot. The configuration settings are cleared at the next system boot. (If the configuration settings become corrupted to the point where the system will not boot, move the jumper to this position and boot the system.
Figure 6-2.
Disabling a Forgotten Password The password jumper on the system board enables the system password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Jumpers and Connectors
Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
Getting Help
Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature — The temperature of the area or room where the system is located. ANSI — American National Standards Institute.
bit — The smallest unit of information interpreted by your system. blade — A module that contains a processor, memory, and a hard drive. The modules are mounted into a chassis that includes power supplies and fans. BMC — Baseboard management controller. boot routine — A program that clears all memory, initializes devices, and loads the operating system when you start your system. Unless the operating system fails to respond, you can reboot (also called warm boot) your system by pressing .
control panel — The part of the system that contains indicators and controls, such as the power button and power indicator. controller — A chip that controls the transfer of data between the processor and memory or between the processor and a peripheral. conventional memory — The first 640 KB of RAM. Conventional memory is found in all systems. Unless they are specially designed, MS-DOS® programs are limited to running in conventional memory.
DMA — Direct memory access. A DMA channel allows certain types of data transfer between RAM and a device to bypass the processor. DMI — Desktop Management Interface. DMI enables the management of your system’s software and hardware by collecting information about the system’s components, such as the operating system, memory, peripherals, expansion cards, and asset tag. DNS — Domain Name System. A method of translating Internet domain names, such as www.dell.com, into IP addresses, such as 143.166.83.200.
F — Fahrenheit. FAT — File allocation table. The file system structure used by MS-DOS to organize and keep track of file storage. The Microsoft® Windows® operating systems can optionally use a FAT file system structure. flash memory — A type of EEPROM chip that can be reprogrammed from a utility on diskette while still installed in a system; most EEPROM chips can only be rewritten with special programming equipment. format — To prepare a hard drive or diskette for storing files.
headless system — A system or device that functions without having a keyboard, mouse, or monitor attached. Normally, headless systems are managed over a network using an Internet browser. host adapter — A host adapter implements communication between the system’s bus and the controller for a peripheral device. (Hard-drive controller subsystems include integrated host adapter circuitry.) To add a SCSI expansion bus to your system, you must install or connect the appropriate host adapter. Hz — Hertz.
Kb — Kilobit(s); 1024 bits. KB — Kilobyte(s); 1024 bytes. Kbps — Kilobit(s) per second. KBps — Kilobyte(s) per second. key combination — A command requiring you to press multiple keys at the same time (for example, ). kg — Kilogram(s); 1000 grams. kHz — Kilohertz. KMM — Keyboard/monitor/mouse. KVM — Keyboard/video/mouse. KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboard and mouse are used. LAN — Local area network.
LVD — Low voltage differential. m — Meter(s). mA — Milliampere(s). MAC address — Media Access Control address. Your system’s unique hardware number on a network. mAh — Milliampere-hour(s). Mb — Megabit(s); 1,048,576 bits. MB — Megabyte(s); 1,048,576 bytes. However, when referring to hard-drive capacity, the term is often rounded to mean 1,000,000 bytes. Mbps — Megabits per second. MBps — Megabytes per second. MBR — Master boot record.
ms — Millisecond(s). MS-DOS® — Microsoft Disk Operating System. NAS — Network Attached Storage. NAS is one of the concepts used for implementing shared storage on a network. NAS systems have their own operating systems, integrated hardware, and software that are optimized to serve specific storage needs. NIC — Network interface controller. A device that is installed or integrated in a system to allow connection to a network. NMI — Nonmaskable interrupt.
pixel — A single point on a video display. Pixels are arranged in rows and columns to create an image. A video resolution, such as 640 x 480, is expressed as the number of pixels across by the number of pixels up and down. POST — Power-on self-test. Before the operating system loads when you turn on your system, the POST tests various system components such as RAM and hard drives.
read-only file — A read-only file is one that you are prohibited from editing or deleting. ROM — Read-only memory. Your system contains some programs essential to its operation in ROM code. A ROM chip retains its contents even after you turn off your system. Examples of code in ROM include the program that initiates your system’s boot routine and the POST. ROMB — RAID on motherboard. rpm — Revolutions per minute. RTC — Real-time clock. SAS — Serial-attached SCSI.
SNMP — Simple Network Management Protocol. A standard interface that allows a network manager to remotely monitor and manage workstations. spanning — Spanning, or concatenating, disk volumes combines unallocated space from multiple disks into one logical volume, allowing more efficient use of all the space and all drive letters on a multiple-disk system. striping — Disk striping writes data across three or more disks in an array, but only uses a portion of the space on each disk.
termination — Some devices (such as the last device at each end of a SCSI cable) must be terminated to prevent reflections and spurious signals in the cable. When such devices are connected in a series, you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices. TOE — TCP/IP offload engine.
video adapter — The logical circuitry that provides (in combination with the monitor) your system’s video capabilities. A video adapter may be integrated into the system board or may be an expansion card that plugs into an expansion slot. video driver — A program that allows graphics-mode application programs and operating systems to display at a chosen resolution with the desired number of colors. Video drivers may need to match the video adapter installed in the system.
XML — Extensible Markup Language. XML is a way to create common information formats and to share both the format and the data on the World Wide Web, intranets, and elsewhere. ZIF — Zero insertion force.
Glossary
Index Numerics 3.5-inch drive removing, 91 5.25-inch drive installing, 101 A alert messages, 41 B baseboard management controller See BMC.
installing, 111 removing, 108 replacing, 111 troubleshooting, 186 installing, 154 removing, 152 cooling fans troubleshooting, 172 external devices connecting, 16 D damaged systems troubleshooting, 169 F Dell contacting, 205 features back-panel, 15 front-panel, 13 diagnostics advanced testing options, 195 messages, 41 testing options, 194 when to use, 194 DIMMs See memory modules.
I K indicators back-panel, 15 front-panel, 13 NIC, 18 power, 17 keyboard troubleshooting, 161 insert on front drive bezel removing, 67 replacing, 67 LOM NIC daughter card removing, 120 installing 5.
N NIC TOE, 123 processor installing, 137 removing, 134 troubleshooting, 188 upgrades, 134 NICs connectors, 15 troubleshooting, 167 R O RAC card installing, 120 removing, 118 NIC indicators, 18 opening the system, 68 P recommended tools, 64 password disabling, 203 setup, 59 system, 56 phone numbers, 205 POST accessing system features, 12 power indicators, 17 power supplies indicators, 17 removing, 76 replacing, 77 power supply installing, 81 removing, 78 replacing, 81 troubleshooting, 171 PowerNow
opening, 68 tape drive, 97 replacing chassis intrusion switch, 143 diskette drive, 94 expansion cards, 111 front drive bezel, 66 power supply, 77, 81 system battery, 139 system board, 157 system board installing, 157 jumpers, 197 removing, 154 replacing, 157 S system messages, 32 safety, 159 system password, 56 SAS controller card cabling, 114 installing, 112 removing, 115 troubleshooting, 184 system setup program CPU options, 48 entering, 43 integrated devices options, 51 keystroke, 43 memory optio
cooling fans, 172 damaged system, 169 diskette drive, 176 expansion cards, 186 external connections, 160 hard drive, 181 internal USB key, 175 keyboard, 161 memory, 173 microprocessor, 188 mouse, 162 NIC, 167 power supply, 171 SAS controller card, 184 SD card, 175 start-up routine, 159 system battery, 170 system cooling, 172 tape drive, 179 USB device, 165 video, 160 wet system, 168 Trusted Platform Module (TPM), 54 U upgrades processor, 134 USB internal connector for memory key, 121 USB device connectors
Index 229
Index