Dell PowerEdge T620 Systems Owner's Manual Regulatory Model: E17S Series Regulatory Type: E17S001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 About Your System......................................................................................................................9 Front-Panel Features And Indicators—Tower Mode...............................................................................................9 Front-Panel Features And Indicators—Rack Mode............................................................................................... 12 LCD Panel Features...........................................................
Boot Manager Screen......................................................................................................................................34 UEFI Boot Menu............................................................................................................................................... 35 Embedded System Management............................................................................................................................35 iDRAC Settings Utility....................
Removing A Hot-Swap Hard Drive................................................................................................................... 56 Installing A Hot-Swap Hard Drive.................................................................................................................... 57 Removing A Hard Drive From A Hard-Drive Carrier.........................................................................................58 Installing A Hard Drive Into A Hard-Drive Carrier.......................
Hot Spare Feature............................................................................................................................................ 84 Removing An AC Power Supply....................................................................................................................... 84 Installing An AC Power Supply........................................................................................................................ 85 Wiring Instructions For A DC Power Supply.......
4 Troubleshooting Your System............................................................................................... 127 Safety First—For You And Your System............................................................................................................... 127 Troubleshooting System Startup Failure.............................................................................................................. 127 Troubleshooting External Connections..........................................
Warning Messages...............................................................................................................................................163 Diagnostic Messages........................................................................................................................................... 163 Alert Messages.....................................................................................................................................................163 9 Getting Help....
About Your System 1 Front-Panel Features And Indicators—Tower Mode Figure 1. Front-Panel Features and Indicators—2.
Figure 2. Front-Panel Features and Indicators—3.5 Inch Hard-Drive Chassis Item Indicator, Button, or Connector 1 Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW drive. 2 vFlash media card slot Allows you to insert a vFlash media card. 3 Power-on indicator, power button The power-on indicator lights when the system power is on. The power button controls the power supply output to the system.
Item Indicator, Button, or Connector Icon Description NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. 4 NMI button Used to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed using the end of a paper clip.
Item Indicator, Button, or Connector Icon Description Up to four PCIe SSDs. NOTE: In systems supporting S110 Software RAID configuration, harddrive slots 4 through 7 do not support any hard drives and are installed with harddrive blanks. Front-Panel Features And Indicators—Rack Mode Figure 3. Front-Panel Features and Indicators—2.5 Inch Hard-Drive Chassis NOTE: If your system is a rack, it comes preconfigured with the rack ears and does not have the system feet.
Item Indicator, Button, or Connector Icon Description Up to four Dell PowerEdge Express Flash devices (PCIe SSDs). 2.5 inch harddrive systems Up to thirty two 2.5 inch hotswappable hard drives. Up to four PCIe SSDs. NOTE: In systems supporting S110 Software RAID configuration, harddrive slots 4 through 7 do not support any hard drives and are installed with harddrive blanks. 4 LCD panel Displays system ID, status information, and system error messages.
Item Indicator, Button, or Connector Icon Description the front and the system status indicator on the back flash until one of the buttons is pressed again. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold for more than 15 seconds.
Item Button Description • • Press again to return to default scrolling speed Press again to repeat the cycle Home Screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there are no status messages or errors. When the system is in standby mode, the LCD backlight turns off after five minutes of inactivity if there are no error messages.
Option Description Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the Set home submenu of the Setup menu. Hard-Drive Indicator Patterns Figure 5. Hard-Drive Indicators 1. hard-drive activity indicator (green) 2. hard-drive status indicator (green and amber) NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off.
Back-Panel Features And Indicators Figure 6. Back-Panel Features and Indicators Item Indicator, Button, or Connector Icon Description 1 PCIe expansion card slots (4) (processor 1) Allows you to connect up to two PCI Express expansion cards and two PERC cards. 2, 3 Ethernet connectors Two integrated 10/100/1000 Mbps NIC connectors.
Item Indicator, Button, or Connector 4 System identification button Icon Description The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again. Press to toggle the system ID on and off.
NIC Indicator Codes Figure 7. NIC Indicator 1. link indicator 2. activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed. Activity indicator is blinking green Network data is being sent or received.
Figure 9. DC Power Supply Status Indicator 1. DC power supply status indicator Power Indicator Pattern Condition Not lit Power is not connected. Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational. Flashing amber Indicates a problem with the power supply. CAUTION: When correcting a power supply mismatch, replace only the power supply with the flashing indicator.
Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. • The Getting Started Guide provides an overview of setting up your system, and technical specifications. This document is available online at www.dell.com/support/manuals. • The rack documentation included with your rack solution describes how to install your system into a rack, if required.
Using The System Setup And Boot Manager 2 System Setup enables you to manage your system hardware and specify BIOS-level options. The following keystrokes provide access to system features during startup: Keystroke Description Enters the System Setup. Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2).
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the boot mode, the system boots in the specified boot mode and you then proceed to install your operating system from that mode.
System Setup Options System Setup Main Screen NOTE: Press to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings. Device Settings This option is used to view and configure device settings. System BIOS Screen NOTE: The options for System Setup change based on the system configuration.
Menu Item Description System BIOS Version Displays the BIOS version installed on the system. System Service Tag Displays the system Service Tag. System Manufacturer Displays the name of system manufacturer. System Manufacturer Displays the contact information of the system manufacturer. Contact Information Memory Settings Screen Menu Item Description System Memory Size Displays the amount of memory installed in the system. System Memory Type Displays the type of memory installed in the system.
Menu Item Description QPI Speed Allows you to set the QuickPath Interconnect data rate settings. By default, the QPI Speed option is set to Maximum data rate. NOTE: The QPI speed option displays only when both the processors are installed. Alternate RTID (Requestor Transaction ID) Setting Allows you to allocate more RTIDs to the remote socket increasing cache performance between the sockets or work in normal mode for NUMA.
Menu Item Description Number of Cores Displays the number of cores per processor. SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set to Off, ATA, AHCI, or RAID modes. By default, the Embedded SATA option is set to AHCI. Port E Auto enables BIOS support for the device attached to SATA port E. Off disables BIOS support for the device. By default, Port E is set to Auto. Port F Auto enables BIOS support for the device attached to SATA port F.
Menu Item Description User Accessible USB Allows you enable or disable the user accessible USB ports. Selecting Only Back Ports On Ports disables the front USB ports and selecting All Ports Off disables both front and back USB ports. By default, the User Accessible USB Ports option is set to All Ports On. Internal USB Port Allows you to enable or disable the internal USB port. By default, the Internal USB Port option is set to On.
Menu Item Description NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the same port address for console redirection and the serial device. External Serial Connector Allows you to associate the external serial connector to serial device 1, serial device 2, or remote access device. By default, the External Serial Connector option is set to Serial Device1. NOTE: Only Serial Device 2 can be used for SOL.
Menu Item Description NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance. Memory Patrol Scrub Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub option is set to Standard. Memory Refresh Rate Allows you to set the memory refresh rate. By default, the Memory Refresh Rate option is set to 1x. Memory Operating Voltage Allows you to set the DIMM voltage selection.
Menu Item Description BIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For environments that do not require local BIOS updates, it is recommended to set this field to Disabled. By default, the BIOS Update Control option is set to Unlocked. NOTE: BIOS updates using Dell Update Package are not affected by this option. Power Button Allows you to enable or disable the power button on the front of the system.
Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system. CAUTION: The password features provide a basic level of security for the data on your system. CAUTION: Anyone can access the data stored on your system if the system is running and unattended. NOTE: Your system is shipped with the system and setup password feature disabled.
To delete or change the existing System and/or Setup password: 1. To enter System Setup, press immediately after a power-on or restart. 2. In the System Setup Main Menu, select System BIOS and press . The System BIOS screen is displayed. 3. In the System BIOS Screen, select System Security and press . 4. In the System Security screen, verify that Password Status is Unlocked. The System Security screen is displayed. 5.
Entering The UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode. The Boot Manager enables you to: • Add, delete, and arrange boot options. • Access System Setup and BIOS-level boot options without restarting. To enter the Boot Manager: 1. Turn on or restart your system. 2.
Menu Item Description UEFI Boot Menu Displays the list of available UEFI boot options (marked with asterisks). Select the boot option you wish to use and press . The UEFI Boot Menu enables you to Add Boot Option, Delete Boot Option, or Boot From File. Driver Health Menu Displays a list of the drivers installed on the system and their health status. Launch System Setup Enables you to access the System Setup.
Changing The Thermal Settings The iDRAC Settings utility enables you to select and customize the thermal control settings for your system. 1. Enter the iDRAC Settings utility. 2. Under iDRAC Settings → Thermal → User Option, select between the following options: • Default • Maximum Exhaust Temperature • Fan Speed Offset NOTE: When the User Option is set to the default Auto setting, the user option cannot be modified. 3. Set the Maximum Air Exhaust Temperature or the Fan Speed Offset fields. 4.
Installing System Components 3 Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit (PSU), when available: • AMP 90871-1 hand-crimping tool or equivalent • Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insula
6. Keeping the keylock pressed with the bezel key, rotate the keylock to the locked position. Figure 10. Installing and Removing the Front Bezel Removing The Front Bezel 1. Insert the bezel key in the keylock. 2. Keeping the keylock pressed with the bezel key, rotate the keylock to the unlocked position. 3. Press down on the release latch at the top of the bezel. 4. Rotate the top end of the bezel away from the system. 5. Unhook the bezel tabs from the slots on the front of the chassis.
3. Remove the screws securing the system feet to the base of the tower. Figure 11. Removing and Installing the System Feet 1. base of the tower 3. screws (4) 2. system feet (4) Installing The System Feet 1. Lay the system on its side on a flat, stable surface. 2. Secure the system feet to the base of the tower using the screws. 3. Place the system upright on a flat, stable surface and turn the system feet outward.
3. If applicable, remove the system feet. 4. Align the two retention hooks on the back wheel assembly unit with the two slots on the base of the chassis, and insert the hooks into the slots. 5. Offset the back wheel assembly slightly to the back of the system and secure the unit in place using a single screw. 6. Align the two retention hooks on the front wheel assembly with the two slots on the base of the chassis, and insert the hooks into the slots. 7.
7. Place the system on a sturdy, stable surface and if applicable, rotate the system feet outward. Figure 12. Removing and Installing the Wheel Assembly 1. slots on base of the tower (4) 3. screws (2) 2. wheel assembly unit (2) Opening And Closing The System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself.
Opening The System CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable foundation for the system. Failure to install the feet poses the risk of having the system tip over, possibly causing bodily injury or damage to the system. NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2.
Inside The System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Bezel Blank Removing The Bezel Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2. Open the system. 3.
NOTE: Depending on the configuration of your system you may have a 2.5 inch or a 3.5 inch bezel blank. The installation and removal procedures are the same for the different types of bezel blanks. 1. Align the bezel blank with the corresponding slot on the chassis. 2. Insert the bezel blank into the empty slot on the chassis until the metal tab on the bezel blank clicks into place. 3. Close the system. 4. If applicable, install the front bezel.
6. Lift the shroud away from the system. Figure 16. Removing and Installing the Cooling Shroud 1. cooling shroud 2. tab Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
• DIMM configuration (number of ranks) • maximum frequency of the DIMMs • number of DIMMs populated per channel • DIMM operating voltage • system profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into four channels.
Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 channel 2: slots B3, B7, and B11 channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) 1.5 V Maximum DIMM Rank/ Channel 1.
• Memory modules of different sizes can be mixed provided that other memory population rules are followed (for example, 2 GB and 4 GB memory modules can be mixed). • Populate four DIMMs per processor (one DIMM per channel) at a time to maximize performance. • If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s) or slower depending on system DIMM configuration.
• Memory modules must be identical in size, speed, and technology. • DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs - for example, A1 with A2, A3 with A4, A5 with A6, and so on.
Table 2.
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 768 32 24 LRDIMM, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12 B1, B2, B3, B4, B5, B6, B7, B8, B9, B10, B11, B12 Removing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them.
6. Install the cooling shroud. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.
• Four 3.5 inch hard drives Removing A Flex Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
3. Close the system. 4. If applicable, install the front bezel. Hard Drives All hard drives connect to the system board through the hard-drive backplane. Hard drives are supplied in hotswappable hard-drive carriers that fit in the hard-drive slots. CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot-swap hard drive removal and insertion.
Removing A 3.5 Inch Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. 1. If installed, remove the front bezel. 2. Grasp the front of the hard-drive blank, press the release button and slide the blank out until it is free of the harddrive slot. Figure 21. Removing and Installing a 3.5 Inch Hard-Drive Blank 1. hard-drive blank 2. release button Installing A 3.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2.
Figure 22. Removing and Installing a Hot-Swap Hard Drive 1. release button 3. hard-drive carrier handle 2. hard drive Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Removing A Hard Drive From A Hard-Drive Carrier 1. Remove the screws from the slide rails on the hard-drive carrier. 2. Lift the hard drive out of the hard-drive carrier. Figure 23. Removing and Installing a Hard Drive Into a Hard-Drive Carrier 1. hard-drive carrier 2. hard drive 3. screws (4) Installing A Hard Drive Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician.
Removing The Slim Optical Drive Blank CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2. Open the system. 3.
• Up to two SATA half height DVD-ROM or DVD R/W drive plus one SAS interface tape drive or • Up to one SATA half height DVD-ROM or DVD R/W drive plus one internal RD1000 drive plus one SAS interface tape drive Systems with up to 12 hard drives support: • Up to one SATA half height DVD-ROM or DVD R/W drive or • Up to one internal RD1000 drive or • Up to one SAS interface tape drive Systems with up to 32 hard drives support one slim optical drive. Tape drives are not supported.
10. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 25. Removing and Installing the Optical Drive or Tape Drive 1. optical drive/tape drive 3. release latch 2. optical drive/tape drive/drive blank NOTE: The figure below shows the cabling diagram for an optical drive/tape drive with an x16 backplane. All backplanes (x8, x12, and x16) have an ODD connector.
Figure 26. Cabling—Optical Drive and Tape Drive 62 1. internal tape adapter 2. mini-SAS/SATA connector on internal tape adapter 3. ODD2/TBU connector on system board 4. ODD1/TBU connector on system board 5. power connector on x16 backplane 6. SAS tape drive data/power connector 7. optical drive 2 power connector 8. optical drive 2 data connector 9. optical drive 1 power connector 10.
Installing The Optical Drive Or Tape Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Unpack and prepare the drive for installation.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: The cooling fans are hot-swappable.
NOTE: The procedure for installing an individual cooling fan into the cooling shroud is similar. NOTE: The procedure for installing an individual fan in the cooling-fan assembly and the cooling shroud is identical. 1. Align the plug at the base of the cooling fan with the connector on the system board. 2. Slide the cooling fan into the securing slots until the tabs lock into place. 3. Close the system.
Installing The Cooling-Fan Assembly (Optional) CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
8. Enter the System Setup and verify that the USB key is detected by the system. Figure 29. Replacing the Internal USB Key 1. USB memory key connector 2. USB memory key PCIe Card Holder Removing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
4. Lift the PCIe card holder out of the chassis. Figure 30. Removing and Installing the PCIe Card Holder 1. tab 2. PCIe card holder Installing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
GPU Card Holder (Optional) Removing The GPU Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
9. If applicable, reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 1. release tab 3. guide pin 2. GPU card holder Installing The GPU Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Expansion Cards Expansion Card Installation Guidelines Table 3.
Card Priority Card Type Slot Priority Maximum Allowed 11 HIC 4, 5, 7, 2 4 GPU Card Installation Guidelines Observe the following guidelines while installing a GPU card: • Ensure that the GPU enablement kit is ready. • Ensure that all GPU cards are of the same type or model. • Each GPU card supports up to 6 GB of dedicated GDDR5 memory. • A single processor configuration only supports up to two double or single width cards on slots 2 and 4.
9. Replace the PCIe card holder. 10. Close the system. 11. Place the system upright. 12. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 31. Removing and Installing the Expansion Card 1. 2. 3. PCIe card latch PCIe card connector PCIe card Installing An Expansion Card CAUTION: Many repairs may only be done by a certified service technician.
8. Holding the card by its edges, position the card so that the card-edge connector aligns with the PCIe card connector. 9. Insert the card-edge connector firmly into the PCIe card connector until the card is fully seated. 10. Close the PCIe card latch. 11. If applicable, connect any cables to the PCIe card. 12. Replace the PCIe card holder. 13. Close the system. 14. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 15.
13. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 32. Removing and Installing the GPU Card 1. 2. 3. 4. 5. 6. GPU card SLI data connector GPU card power connector GPU card power connector x16 connector PCIe card latches (2) Installing A GPU Card CAUTION: Many repairs may only be done by a certified service technician.
9. Connect the cables to the GPU card. 10. Close the two PCIe card latches. 11. Replace the PCIe card holder. 12. Close the system. 13. Place the system upright. 14. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. SD vFlash Card A vFlash SD card is a Secure Digital (SD) card that plugs into the vFlash SD card slot in the system.
Removing An Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
4. Align the connectors on the system board and the dual SD module. 5. Push the dual SD module until it is firmly seated on the system board. 6. Close the system. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Internal SD Card Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket. Removing A Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
8. Remove the heat sink. Figure 35. Removing and Installing a Processor 1. heat sink 2. captive screws (4) 3. processor 4. slots (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 9. 80 Position your thumb firmly over the processor socket-release lever near the unlock icon from the locked position by pushing down and out from under the tab.
10. Similarly, position your thumb firmly over the processor socket-release lever near the lock icon and release the lever from the locked position by pushing down and out from under the tab. Rotate the lever 90 degrees upward. Figure 36. Processor Shield Opening and Closing Lever Sequence 1. socket release lever 2. close first icon 3. processor 4. socket release lever 5. open first icon 11. Hold the tab on the processor shield and rotate it upward and out of the way.
12. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. NOTE: If you are permanently removing the processor, you must install a socket protective cap in the vacant socket to protect the socket pins and keep the socket free of dust. Figure 37. Removing and Installing a Processor 1. close first socket release lever 2. pin-1 corner of processor 3. processor 4. open first socket release lever 5. socket 6. guide 7. slot 8.
4. Open the system. 5. Remove the cooling shroud. 6. Locate the processor socket. 7. If applicable, remove the socket protective cap. 8. Position your thumb firmly over the socket-release lever near the unlock first icon the locked position by pushing down and out from under the tab. 9. Similarly, release the socket-release lever near the close first icon degrees upward. and release the lever from from the locked position. Rotate the lever 90 10.
NOTE: Titanium power supply is nominally rated for 200 VAC to 240 VAC input only. When two identical power supplies are installed, the power supply configuration is redundant (1 + 1). In redundant mode, power is supplied to the system equally from both power supplies to maximize efficiency. When only one power supply is installed, the power supply configuration is non-redundant (1 + 0). Power is supplied to the system only by the single power supply.
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal. For information about the cable management arm, see the system’s rack documentation. 1. Disconnect the power cable from the power source and the power supply you intend to remove and remove the cables from the strap. 2. Press the release latch and slide the power supply out of the chassis. Figure 38. Removing and Installing an AC Power Supply 1. connector 2. power supply 3.
Wiring Instructions For A DC Power Supply Your system supports up to two –(48–60) V DC power supplies (when available). WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
3. Connect the safety ground wire to the grounding post on the back of the system using a #6-32 nut equipped with a locking washer. Figure 39. Assembling and Connecting the Safety Ground Wire 1. safety ground wire 2. grounding post 3. locking washer 4. spring washer 5. #6-32 nut Assembling The DC Input Power Wires WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds.
4. Insert the mating connector into the power supply. Figure 40. Assembling the DC Input Power Wires 1. DC power socket 2. rubber cap 3. captive screws (2) 4. DC power connector 5. wire –48 V 6. wire RTN 7. grounding wire Removing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself.
3. Press the release latch and slide the power supply out of the chassis. Figure 41. Removing and Installing a DC Power Supply 1. connector 2. power supply 3. power supply status indicator 4. release latch 5. power supply handle Installing A DC Power Supply WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself.
Removing The Power Supply Blank CAUTION: To ensure proper system cooling, the power supply blank must be installed in the second power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply. If you are installing a second power supply, remove the power supply blank in the bay by pulling outward on the blank. Figure 42. Removing and Installing the Power Supply Blank 1.
3. If applicable, rotate the system feet inward and lay the system on its side on a flat, stable surface. NOTE: For systems installed with the wheel assembly, ensure that you lay the system on a sturdy, stable surface with the wheel assembly extending off the edge of the surface. 4. Open the system. 5. Disconnect the power cables from the hard-drive backplane and the system board. 6. Pull the release pin and detach the PIB from the PDB. 7.
3. Lift the PDB up and out of the chassis. 1. power distribution board 2. screws (6) Installing The Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
3. Keeping the grooves on the PIB aligned with the pins on the chassis, connect the PIB to the connector on the PDB. 4. Connect the power cables to the system board and the hard-drive backplane. 5. Install the power supply module(s) in their original locations. 6. Close the system. 7. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
7. Lift the battery out of the securing tabs at the negative side of the connector. 8. To install a new system battery, support the battery connector by pressing down firmly on the positive side of the connector. 9. Hold the battery with the "+" facing up and slide it under the securing tabs at the positive side of the connector. 10. Press the battery straight down into the connector until it snaps into place. 11. Install the cooling shroud. 12. Close the system. 13.
8. Pull out on the release pin or the release tab and pull the backplane upward and out from the system. NOTE: For a Dell PowerEdge Express Flash (PCIe SSD) backplane, press down on the release tab to unlock the hard-drive backplane and release it from the hard-drive bay. Figure 45. Removing and Installing The PCIe SSD Hard-Drive Backplane 1. hard-drive connector 2. PCIe SSD hard-drive backplane 3. release tab 4. PCIe cable 5. power cable 6.
Figure 46. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane 96 1. backplane power connector 2. backplane power cable 3. release pin 4. signal cable 5. backplane 6.
Figure 47. Cabling—3.5 Inch (x8) SAS/SATA Backplane 1. power connector on backplane 2. SAS A connector on backplane 3. SAS A connector on system board 4. power connector on PDB 5. signal connector on system board 6.
Figure 48. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card 98 1. power connector 2. power cable 3. release pin 4. SAS B cable 5. signal cable 6. backplane 7.
Figure 49. Cabling—3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card 1. power connector on backplane 2. SAS A connector on backplane 3. SAS B connector on PERC card 4. SAS A connector on PERC card 5. Power connector on PDB 6. signal cable on system board 7. signal cable on backplane 8.
Figure 50. Removing and Installing a 3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. PCIe C cable 2. power connector 3. PCIe D cable 4. PCIe B cable 5. signal cable 6. PCIe B cable 7. power cable 8. release pin 9. SAS B cable 10. signal cable 11. SAS A cable 100 12.
Figure 51. Cabling—3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. PCIe B cable on PCIe SSD backplane PCIe A cable on PCIe SSD backplane SAS B cable from 3.5 inch backplane on PERC card SAS A cable from 3.
12. 13. 14. 15. 16. 17. 18. SAS B cable on 3.5 inch backplane SAS A cable on 3.5 inch backplane backplane power cable backplane power connector PCIe SSD backplane signal cable PCIe D cable on PCIe SSD backplane PCIe C cable on PCIe SSD backplane Figure 52. Removing and Installing a 3.5 Inch (x12) SAS/SATA Backplane 102 1. power connector 2. power cable 3. SAS B cable 4. release pin 5. SAS A cable 6. signal cable 7.
Figure 53. Cabling—3.5 Inch (x12) SAS/SATA Backplane 1. 2. 3. 4. 5. 6. 7. 8.
Figure 54. Removing and Installing 2.5 Inch (x16) SAS/SATA Backplane 104 1. backplane 2. signal cable 3. release pin 4. power cable 5. power connector 6. SAS A cable 7.
Figure 55. Cabling—2.5 Inch (x16) SAS/SATA Backplane 1. SAS B connector on PERC 2. SAS A connector on PERC 3. power connector on PDB 4. signal connector on system board 5. SAS A connector on backplane 6. SAS B connector on backplane 7. power connector on backplane 8.
Figure 56. Removing and Installing 2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. backplane 2. PCIe D cable 3. power cable 4. PCIe C cable 5. PCIe B cable 6. signal cable 7. PCIe A cable 8. release pin 9. signal cable 10. power cable 11. SAS A cable 12. SAS B cable 13.
Figure 57. Cabling—2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. PCIe B cable on PCIe SSD backplane 2. PCIe A cable on PCIe SSD backplane 3. SAS B connector on PERC 4. SAS A connector on PERC 5. PCIe D cable on PCIe bridge card 6. PCIe C cable on PCIe bridge card 7. PCIe B cable on PCIe bridge card 8. PCIe A cable on PCIe bridge card 9. PCIe SSD backplane power connector on PDB 10. backplane power connector on PDB 11. SAS A connector on backplane 12.
Figure 58. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards 108 1. signal cable 2. release pin 3. power cable 4. SAS A cable 5. SAS B cable 6. signal cable 7. power cable 8. SAS A cable 9. SAS B cable 10.
Figure 59. Cabling—2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards 1. SAS A connector on 2nd PERC 2. SAS B connector on 2nd PERC 3. SAS B connector on 1st PERC 4. SAS A connector on 1st PERC 5. backplane 1 power connector on PDB 6. backplane 2 power connector on PDB 7. signal connector 1 on system board 8. signal connector 2 on system board 9. SAS A connector on backplane 2 10. SAS B connector on backplane 2 11. power connector on backplane 2 12.
Figure 60. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card 1. signal cable 2. release pin 3. power connector 4. SAS A cable 5. SAS B cable 6. SAS A1 cable 7. SAS B1 cable 8. signal cable 9. power cable 10. SAS A1 cable 11. SAS B1 cable 110 12.
Figure 61. Cabling—2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card 1. signal connector on backplane 1 2. SAS B connector on backplane 1 3. SAS A connector on backplane 1 4. SAS B connector on PERC 5. SAS A connector on PERC 6. backplane 1 power connector on PDB 7. backplane 2 power connector on PDB 8. backplane 1 signal connector on system board 9. backplane 2 signal connector on system board 10. backplane 2 SAS A connector 11. backplane 2 SAS B connector 12.
Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
5. Slide the cover slightly toward the front of the system and lift it away from the system. 1. system top cover 2. screws (6) Installing The System Top Cover NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Slightly offset the top cover toward the front of the system. 2. Align the top cover with the control panel and the notches on the top of the chassis. 3. Secure the cover onto the chassis using the screws.
NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Lay the system on its side. 3. Remove the screw securing the left side cover at the left front bottom of the chassis. 4. Remove the three screws securing the left side cover at the back end of the chassis. 5.
Removing The Control Panel—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
Installing The Control Panel—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
8. Rotate the left edge of the control panel away from the chassis to release it from the chassis. Figure 64. Removing and Installing the Control Panel Module—Rack Mode 1. control panel module 2. screw Figure 65. Removing and Installing the Control Panel From the Control Panel Module—Rack Mode 1. control panel 2.
3. control panel USB cable Installing The Control Panel—Rack Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
6. Lift the control-panel board away from the control panel. Figure 66. Removing and Installing the Control-Panel Board 1. control-panel board 2. screws (3) Installing The Control-Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing The LCD Module—Tower Mode CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
3. Connect the LCD cable, the control panel cable and the control panel USB cable. 4. Install the control panel assembly. 5. Install the system top cover. See Installing The System Top Cover. 6. Install the system left side cover. See Installing The System Left Side Cover. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 9. If applicable, install the front bezel.
7. Remove the LCD cable. NOTE: If you are not replacing the LCD module, install an LCD module blank. The procedure for installing an LCD module blank is similar to installing an LCD module. Figure 68. Removing and Installing the LCD Module in the Rack Mode 1. screw 3. LCD module 2. LCD cable Installing The LCD Module—Rack Mode CAUTION: Many repairs may only be done by a certified service technician.
Removing The VGA Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
3. Install the control panel. 4. Close the system. 5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 6. If applicable, remove the front bezel. System Board Removing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
5. Grasp the system-board holder, lift the blue release pin and slide the system board toward the front of the system. CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. Figure 70. Removing the System Board 1. system board 2. release pin Installing The System Board CAUTION: Many repairs may only be done by a certified service technician.
5. Reconnect all cables to the system board. See the cable routing diagrams in this document. 6. Close the system. 7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 8. Import your new or existing iDRAC Enterprise license. For more information, see iDRAC7 User's Guide, at support.dell.com/manuals.
Troubleshooting Your System 4 Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options. If your keyboard is not functioning, you can also use remote access. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings. 9.
3. Disassemble components from the system: • Hard drives • Hard-drive backplane • USB memory key • Cooling shroud • Expansion-card risers (if present) • Expansion cards • Power supply(s) • Cooling-fan assembly (if present) • Cooling fans • Processor(s) and heat sink(s) 4. • Memory modules Let the system dry thoroughly for at least 24 hours. 5. Reinstall the components you removed in step 3. 6. Close the system. 7. Turn on the system and attached peripherals.
If the tests fail, see Getting Help. Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting Cooling Fans CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Open the system. 2. Reseat the fan or the fan's power cable. 3.
16. If the memory problem is still indicated, repeat step 12 through step 15 for each memory module installed. If the problem persists after all memory modules have been checked, see Getting Help. Troubleshooting An Internal USB Key CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
11. Check if the SD card is functioning properly. If the problem persists, see Getting Help. Troubleshooting An Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Troubleshooting Expansion Cards CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Using System Diagnostics 5 If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Running The Embedded System Diagnostics The embedded system diagnostics program is run from the Dell Lifecycle Controller. CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages. 1. As the system boots, press . 2. Use the up and down arrow keys to select System Utilities → Launch Dell Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system.
Jumpers And Connectors 6 System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper Setting Description PWRD_EN The password feature is enabled (pins 2–4). (default) The password feature is disabled (pins 4–6). BIOS local access is unlocked at the next AC power cycle. NVRAM_CLR (default) The configuration settings are retained at the next system boot (pins 3–5).
System Board Connectors Figure 71.
Item Connector Description 11 IDRAC_RJ45 iDRAC connector 12 USB 1 to 6 USB connectors 13 FAN2 Cooling shroud fan connector 14 VGA Video connector 15 B12, B8, B4, B11, B7, B3 Memory module sockets 16 COM Serial connector 17 SLOT5 PCIe card connector 5 18 SLOT6 PCIe card connector 6 19 J43 NA 20 SLOT7 PCIe card connector 7 21 PIN System board release pin 22 PIB_CONN PIB signal connector 23 INT_USB Internal USB connector 24 FAN6 System fan connector 25 PWR_CONN_2
Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
7 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Expansion Bus Bus type PCI Express Generation 3 and 2 Expansion slots: (Slot 1) One full-height, full-length x8 link (Slot 2) One full-height, full-length x16 link (Slot 3) One full-height, full-length, x4 link NOTE: Slot 3 is PCI Express Generation 2 only. (Slot 4) One full-height, full-length x16 link NOTE: Both the processors must be installed to use slots 5 through 7.
Memory 4 GB with two processors Maximum RAM LRDIMMs Up to 768 GB RDIMMs Up to 512 GB UDIMMs Up to 128 GB Drives Hard drives Four–hard-drive systems Up to four 3.5 inch, internal, hot-swappable SSD, SATA, or SATA hard drives hard-drive slots 0 through 3 (hard-drive slots 4 through 7 do not support any hard drives and are installed with hard-drive blanks) Eight–hard-drive systems Up to eight 3.
Connectors Back NIC Two 10/100/1000 Mbps Serial 9-pin, DTE, 16550-compatible USB Six Hi-Speed USB Host Video 15-pin VGA Front USB Two Hi-Speed USB Host Video 15-pin VGA NOTE: The front VGA port is available only with the rack configuration. External vFlash memory card One vFlash memory card slot Internal USB One 4-pin, USB 2.0-compliant Internal Dual SD Module Two optional flash memory card slots with the internal SD module NOTE: One card slot is dedicated for redundancy.
Expanded Operating Temperature NOTE: Outside the standard operating temperature (10 °C to 35 °C), the system can operate down to –5 °C or up to 45 °C for a maximum of 1% of its annual operating hours. For temperatures between 40 °C and 45 °C, de-rate maximum allowable dry bulb temperature by 1 °C per 125 m above 950 m (1 °F per 228 ft). Expanded Operating Temperature Restrictions • • • • • • • • • You must have six fans configured on your system. Do not perform a cold startup below 5 °C.
Environmental Operating One shock pulse in the positive z axis of 31 G for 2.6 ms in all operational orientations. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms. Maximum Altitude Operating 3048 m (10,000 ft). Storage 12,000 m (39,370 ft). Operating Altitude De-rating Up to 35 °C (95 °F) Maximum temperature is reduced by 1 °C/300 m (1 °F/547 ft) above 950 m (3,117 ft).
Environmental Silver Coupon Corrosion Rate 146 <200 Å/month as defined by AHSRAE TC9.9.
System Messages 8 LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. NOTE: If your system fails to boot, press the System ID button for at least 5 seconds until an error code is displayed on the LCD. Record the code, then see System Error Messages.
Error Code AMP0302 Message Information Message The system board current is greater than the upper warning threshold. Details System board current is outside of the optimum range. Action AMP0303 ASR0001 ASR0002 148 Review system power policy. 2. Check system logs for power related failures. 3. Review system configuration changes. 4. If the issue persists, see Getting Help. Message The system board current is greater than the upper critical threshold.
Error Code ASR0003 BAT0002 BAT0017 CPU0000 CPU0001 CPU0005 Message Information Message The watchdog timer power cycled the system. Details The operating system or an application failed to communicate within the time-out period. The system was power-cycled. Action Check the operating system, application, hardware, and system event log for exception events. Message The system board battery has failed. LCD Message The system board battery has failed. Check battery.
Error Code CPU0010 CPU0023 CPU0204 Message Information Action Review the technical specifications for supported processor types. Message CPU is throttled. Details The CPU is throttled due to thermal or power conditions. Action Review system logs for power or thermal exceptions. Message CPU is absent. LCD Message CPU is absent. Check CPU. Action Verify processor installation. If present, re-seat the processor.
Error Code CPU0702 Message Information Ensure the processor is seated correctly. 4. Reapply input power and turn on the system. 5. If the issue persists, see Getting Help. CPU bus parity error detected. LCD Message CPU bus parity error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor. 1. Check system and operating system logs for exceptions. If no exceptions are found, continue. 2.
Error Code Message Information 5. FAN0000 FAN0001 FAN1201 HWC1001 HWC2003 HWC2005 152 If the issue persists, see Getting Help. Message Fan RPM is less than the lower warning threshold. Details Fan operating speed is out of range. Action Remove and reinstall the fan. If the issue persists, see Getting Help. Message Fan RPM is less than the lower critical threshold. LCD Message Fan RPM is outside of range. Check fan. Details Fan operating speed is out of range.
Error Code MEM0000 MEM0001 MEM0007 MEM0701 MEM0702 MEM1205 Message Information Action Check if the cable is present, then reinstall or reconnect. Message Persistent correctable memory errors detected on a memory device at location(s) . Details This is an early indicator of a possible future uncorrectable error. Action Re-seat the memory modules. If the issue persists, see Getting Help . Message Multi-bit memory errors detected on a memory device at location(s) .
Error Code MEM1208 MEM8000 PCI1302 PCI1304 PCI1308 154 Message Information LCD Message Memory mirror lost on . Power cycle system. Details The memory may not be seated correctly, misconfigured, or has failed. Action Check the memory configuration. Re-seat the memory modules. If the issue persists, see Getting Help. Message Memory spare redundancy is lost. Check memory device at location . LCD Message Memory spare lost on . Power cycle system.
Error Code PCI1320 PCI1342 PCI1348 PCI1360 PDR0001 PDR1016 Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. Message A bus fatal error was detected on a component at bus devicefunction . LCD Message Bus fatal error on bus device function . Power cycle system. Details System performance may be degraded, or system may fail to operate.
Error Code PST0128 PST0129 PSU0001 PSU0002 PSU0003 156 Message Information LCD Message Drive removed from disk drive bay . Check drive. Details The controller detected that the drive was removed. Action Verify drive installation. Re-seat the failed drive. If the issue persists, see Getting Help. Message No memory is detected. LCD Message No memory is detected. Inspect memory devices. Details System BIOS was unable to detect memory in the system.
Error Code PSU0006 PSU0016 Message Information Message Power supply type mismatch. LCD Message Power supply is incorrectly configured. Check PSU. Details Power supplies should be of the same input type and power rating. Action Install matched power supplies and review proper configuration in this manual. Message Power supply is absent. LCD Message PSU is absent. Check PSU. Details The power supply has been removed or has failed.
Error Code PSU0034 Message Information Message An under voltage fault detected on power supply . LCD Message An under voltage fault detected on PSU . Check power source. Details This failure may be the result of an electrical issue with cables or subsystem components in the system. Action PSU0035 PSU0036 PSU0076 158 Remove and reinstall the power supply. 2. Check cables and subsystem components in the system for damage. 3. If the issue persists, see Getting Help.
Error Code PSU1201 PSU1204 PWR1004 PWR1005 PWR1006 RFM1008 Message Information Message Power supply redundancy is lost. Details The power supply tries to operate in a degraded state. System Performance and power redundancy may be degraded or lost. Action Check input power. Reinstall the power supply. If the issue persists, see Getting Help. Message The power supplies are not redundant. Insufficient resources to maintain normal operations. LCD Message PSU redundancy degraded. Check PSU cables.
Error Code RFM1014 RFM1201 RFM2001 RFM2002 RFM2004 RFM2006 160 Message Information Details An error was reported during a SD card read or write. Action Reseat the flash media. If the problem persists, see Getting Help. Message Removable Flash Media is write protected. LCD Message Removable Flash Media is write protected. Check SD Card. Details The card is write-protected by the physical latch on the SD card. A write-protected card cannot be used.
Error Code SEC0031 SEC0033 SEL0006 SEL0008 SEL0012 SEL1204 Message Information Message The chassis is open while the power is on. LCD Message Intrusion detected. Check chassis cover. Details The chassis is open. System performance may be degraded, and security may be compromised. Action Close the chassis. Check system logs. Message The chassis is open while the power is off. LCD Message Intrusion detected. Check chassis cover. Details The chassis was opened while the power was off.
Error Code TMP0118 TMP0119 TMP0120 TMP0121 VLT0204 Message Information Action Re-configure system to the minimum supported configuration. If issues persists, contact support. Message The system inlet temperature is less than the lower warning threshold. LCD Message System inlet temperature is outside of range. Details Ambient air temperature is too cool. Action Check the system operating environment. Message The system inlet temperature is less than the lower critical threshold.
Error Code Message Information Action 1. Review system logs for power supply exceptions. 2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive.
Getting Help 9 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit dell.com/support 2. Select your support category. 3.