Dell EMC PowerEdge T640 Installation and Service Manual Regulatory Model: E47S Series Regulatory Type: E47S001 December 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Dell EMC PowerEdge T640 overview.............................................................................7 Supported configurations.................................................................................................................................................. 8 Front view of the system.................................................................................................................................................. 9 Status LED indicators..............
Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier.................................................................... 40 Removing a 2.5 inch drive from a 3.5 inch drive adapter.................................................................................. 41 Installing a 2.5 inch drive into a 3.5 inch drive adapter......................................................................................42 Power supply units....................................................................
Mode-specific guidelines........................................................................................................................................... 75 Removing a memory module..................................................................................................................................... 77 Installing a memory module.......................................................................................................................................
Installing the control panel assembly..................................................................................................................... 117 Trusted Platform Module............................................................................................................................................... 118 Upgrading the Trusted Platform Module..............................................................................................................
1 Dell EMC PowerEdge T640 overview The Dell EMC PowerEdge T640 is a dual-socket, 5U rackable tower server that supports up to: ● Two Intel Xeon Scalable processors ● 24 DIMM slots (support for DDR4 RDIMM, LR-DIMM) or 12 NVDIMM-N (one DIMM per channel) are supported ● Nine PCIe Gen 3 expansion cards, including a dedicated PERC slot ● Four GPUs ● Two hot swappable power supply units ● Drive configurations: ○ 8 x 3.5-inch or 8 x 2.5 inch (in 3.5 inch carrier) SAS/SATA/SSD drives ○ 18 x 3.
Supported configurations Figure 1.
Front view of the system The front view displays the features available on the front of the system. Figure 2. Front view of the 18 x 3.5-inch drive tower system 1. 3. 5. 7. 9. Power button iDRAC Quick Sync 2 wireless indicator (optional) System health and system ID indicator USB port (USB 3.0-compliant) Optical drive (optional) 2. 4. 6. 8. 10. Information tag Status LED indicators USB port (USB 2.
Figure 3. Front view of the 32 x 2.5-inch drive tower system 1. 3. 5. 7. 9. 10 Power button iDRAC Quick Sync 2 wireless indicator (optional) System health and system ID indicator USB port (USB 3.0-compliant) Optical drive (optional) Dell EMC PowerEdge T640 overview 2. 4. 6. 8. 10. Information tag Status LED indicators USB port (USB 2.
Figure 4. Front view of the 8 x 3.5-inch drive rack system 1. 3. 5. 7. 9. 11. 13. Power button iDRAC Quick Sync 2 wireless indicator (optional) System health and system ID indicator VGA port iDRAC Direct (Micro-AB USB) port Drive slots Drive blank 2. 4. 6. 8. 10. 12. Information tag Status LED indicators USB port (USB 2.0-compliant) USB port (USB 3.0-compliant) Optical drive (optional) Rack ear latch (2) For more information on the ports, see the Technical specifications section.
Table 1. Status LED indicators and descriptions Icon Description Electrical indicator Temperature indicator Drive indicator Condition Corrective action a memory error occurs. If the problem persists, see Getting help. The indicator turns solid amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator). Check the System Event Log or system messages for the specific issue.
iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync 2 module (optional) is located on the front panel of your system. Figure 6. iDRAC Quick Sync 2 indicator Table 3. iDRAC Quick Sync 2 indicators and descriptions iDRAC Quick Sync 2 indicator Condition code Corrective action Off (default state) Indicates that the iDRAC Quick Sync 2 feature is turned off. Press the iDRAC Quick Sync 2 button to turn on the iDRAC Quick Sync 2 feature. If the LED fails to turn on, reseat the cable and check.
Table 4. System health and system ID indicator codes System health and system ID indicator code Condition about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.. Drive indicator codes Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of the drive.
Back view of the system The back view displays the features available on the back of the system. Figure 9. Back view of the tower configuration 1. 3. 5. 7. 9. 11. PCIe expansion card slots VGA port iDRAC9 dedicated network port PCIe expansion card slots System Identification connector Power supply unit (2) 2. 4. 6. 8. 10. System ID button/indicator Serial port USB 2.0 port (2) NIC port (2) USB 3.
Figure 10. Back view of the rack configuration 1. 3. 5. 7. 9. 11. 13. PCIe expansion card slots VGA port iDRAC9 dedicated network port PCIe expansion card slots NIC port (2) USB 3.0 port (4) Left external fan (available only with GPGPU configuration) 2. 4. 6. 8. 10. 12. System ID button/indicator Serial port USB 2.
Table 6. NIC indicator codes Status Condition Link and activity indicators are off The NIC is not connected to the network. Link indicator is green and activity indicator is blinking green The NIC is connected to a valid network at its maximum port speed and data is being sent or received. Link indicator is amber and activity indicator is blinking green The NIC is connected to a valid network at less than its maximum port speed and data is being sent or received.
Table 7. AC PSU status indicator codes Power indicator codes Condition CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a high output configuration to a low output configuration or vice versa, you must turn off the system. CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs, which support only 240 V.
Table 8. DC PSU status indicator codes Power indicator codes Condition CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Locating the Service Tag of your system You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system to view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system.
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2 Initial system setup and configuration Topics: • • • Setting up your system iDRAC configuration Options to install the operating system Setting up your system Perform the following steps to set up your system: Steps 1. Unpack the system. 2. Install the system into the rack. For more information about installing the system into the rack, see the Rail Installation Guide at www.dell.com/poweredgemanuals. 3. Connect the peripherals to the system. 4. Connect the system to its electrical outlet. 5.
Interfaces Document/Section iDRAC Direct and See Dell Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals Quick Sync 2 (optional) NOTE: To access iDRAC, ensure that you connect the ethernet cable to the iDRAC9 dedicated network port. You can also access iDRAC through the shared LOM mode, if you have opted for a system that has the shared LOM mode enabled.
Table 10. Firmware and drivers Methods Location Using Dell Repository Manager (DRM) www.dell.com/openmanagemanuals > Repository Manager Using Dell OpenManage Essentials www.dell.com/openmanagemanuals > OpenManage Essentials Using Dell OpenManage Enterprise www.dell.com/openmanagemanuals > OpenManage Enterprise Using Dell Server Update Utility (SUU) www.dell.com/openmanagemanuals > Server Update Utility Using Dell OpenManage Deployment Toolkit (DTK) www.dell.
3 Installing and removing system components The following sections contain the procedures for removing and replacing system components.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the system without the system cover can result in component damage. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 20. Removing the front bezel Next steps 1. Installing the front bezel. Installing the front bezel Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Locate and remove the bezel key. NOTE: There are two bezel keys attached to the back of the bezel. 2. Insert the bezel tabs into the slots in the chassis. 3. Press the release latch, and push the bezel toward the system until the bezel locks into place. 4. Using the key lock the bezel.
Figure 21. Installing the front bezel System feet Removing the system feet Prerequisites NOTE: It is recommended that you remove the system feet only when you are converting the system from the tower mode to the rack mode, or when you are replacing the system feet with the wheel assembly. 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Place the system on its side on a flat, stable surface. 3. Rotate the system feet inward.
Figure 22. Removing the system feet Next steps 1. Install the system feet or install the castor wheels. Installing the system feet Prerequisites CAUTION: Install the feet on a stand-alone tower system to provide stability to the system. An unstable system might tip over and cause injury to the user or damage to the system. 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Place the system on its side, on a flat, stable surface. Steps 1.
Figure 23. Installing the system feet Next steps 1. Place the system upright on a flat, stable surface, and rotate the system feet outward. 2. Follow the procedure listed in After working inside your system on page 28. Caster wheels – optional Removing caster wheels Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Place the system on a flat, stable surface. Steps 1.
Figure 24. Removing caster wheels Next steps 1. Install the caster wheels or the system feet, as applicable. Installing caster wheels Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Place the system on its side on a flat, stable surface. 3. If installed, remove the system feet. Steps 1. Align the two retention hooks on the rear wheel unit with the two slots on the base of the system, and insert the hooks into the slots. 2.
Figure 25. Installing caster wheels Next steps 1. Follow the procedure listed in Before working inside your system on page 28. Drives Removing a drive blank The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.
Figure 26. Removing a drive blank Next steps 1. Install a drive or drive blank. Installing a drive blank The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. If installed, remove the front bezel. CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported.
Next steps If removed, install the front bezel. Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. If applicable, remove the front bezel 3. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off. When the drive indicators are off, the drive is ready for removal. For more information, see the documentation for the storage controller.
Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
Removing the drive from the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to remove the drive. 2. Lift the drive out of the drive carrier.
3. Using a Phillips #1 screwdriver, secure the drive to the drive carrier with screws. NOTE: If the hard drive or SSD carrier has Torx screw, use Torx 6 (for 2.5-inch drive) or Torx 8 (for 3.5-inch drive) screwdriver to install the drive. Figure 31. Installing a drive into the drive carrier Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. If installed, remove the front bezel. 3.
Figure 32. Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier Next steps 1. Install the 3.5 inch drive adapter into the 3.5 inch drive carrier Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Install the 2.5 inch drive into the 3.5 inch drive adapter. Steps 1. Insert the 3.5 inch drive adapter into the 3.
Figure 33. Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier Next steps 1. Install the drive carrier. 2. If removed, install the front bezel. Removing a 2.5 inch drive from a 3.5 inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Remove the 3.5 inch drive adapter from the 3.5 inch drive carrier. NOTE: A 2.5 inch drive is installed in a 3.5 inch drive adapter, which is then installed in the 3.5 inch drive carrier. Steps 1.
Figure 34. Removing a 2.5 inch drive from a 3.5 inch drive adapter Next steps Install a 2.5 inch drive into a 3.5 inch drive adapter. Installing a 2.5 inch drive into a 3.5 inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Remove the 3.5 inch drive adapter from the 3.5 inch hot swappable drive carrier. Steps 1. Align the screw holes on the 2.5 inch drive with the screw holes on the 3.5 inch drive adapter. 2.
Figure 35. Installing a 2.5 inch drive into a 3.5 inch drive adapter Next steps 1. Install the 3.5 inch drive adapter into the 3.5 inch hot swappable drive carrier. Power supply units PSU specifications The power supply unit (PSU) is an internal hardware component which supplies power to the components in the system.
Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU) redundancy. When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of the system load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active PSU.
Steps Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place. Figure 37. Installing a power supply unit blank Next steps 1. Follow the procedure listed in After working inside your system on page 28. Removing a AC power supply unit Prerequisites CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1.
Installing a AC power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label. Steps Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place. Figure 39. Installing a power supply unit Next steps 1.
3. Disconnect the safety ground wire. Steps Press the release latch and slide the PSU out of the system by using the PSU handle. Next steps 1. Install the DC PSU. Installing DC power supply unit Prerequisites NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself.
Input requirements ● Supply voltage: –(48–60) V DC ● Current consumption: 32 A (maximum) Kit contents ● Dell part number 6RYJ9 terminal block or equivalent (1) ● #6-32 nut equipped with lock washer (1) Required tools Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire. NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding). Required wires ● One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC].
Figure 40. Removing the system cover Next steps 1. Install the system cover. Installing the system cover Prerequisites NOTE: Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system. Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Align the tabs on the system cover with the slots on the chassis. 2. Press the cover release latch, and push the cover toward the chassis until the latch locks into place. 3.
Figure 41. Installing the system cover Next steps 1. 2. 3. 4. Place the system upright on its feet on a flat and stable surface. If removed, install the front bezel. Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including all attached peripherals. Inside the system NOTE: Components that are hot swappable are marked orange and touch points on the components are marked blue. 1. Release latch 50 Installing and removing system components 2.
3. 5. 7. 9. 11. Hot-swappable fans (middle fans) Internal PERC PCIe slots Right external fan CPU1 4. 6. 8. 10. 12.
Air shroud Removing the optional GPU air shrouds Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. Steps Holding the touch points, press the release latch and lift the shroud out. Figure 42.
Figure 43. Installing the optional GPU air shrouds Next steps Follow the procedure listed in After working inside your system on page 28. Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. 3.
Figure 44. Removing the air shroud Next steps 1. Install the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. If applicable, route the cables inside the system along the chassis wall and secure the cables by using the cable-securing bracket. Steps 1. Align the tabs on the air shroud with the securing slots on the chassis. a. Guide on the air shroud with the guide pin on the system board. b.
Figure 45. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system on page 28. Cooling fans Cooling fan specifications The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide cooling for the processors, expansion cards, and memory modules. Your system supports a total of eight fans, including six hot-swappable fans and two external fans.
● GPGPU configurations are not supported at 35deg. C of ambient or above. ● Mellanox 100G NICs are not supported. For information on the restriction for fresh air condition, see the PowerEdge T640 Technical Specs at www.dell.com/ poweredgemanuals Cooling fan matrix Table 11. Cooling fan matrix Chassis FAN1, FAN2 (Standard [STD]) FAN3, FAN4, FAN5, FAN6 (Standard [STD]/ High performance [HPR]) FAN_EXT_R, FAN_EXT_L Fan configuration 3.5 inch x 8 Yes - - Base configuration 3.
Figure 46. Removing a middle cooling fan Next steps 1. Installing a middle or rear cooling fan. Installing a middle or rear cooling fan The procedure for installing a standard and a high performance fans is identical. Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. CAUTION: The cooling fans are hot swappable.
Figure 47. Installing a middle cooling fan Next steps 1. Follow the procedure listed in After working inside your system on page 28. Removing the right external fan Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans. NOTE: The procedure to remove the left external fan is similar to removing the right rear fan. 1.
Figure 48. Removing the right external fan Next steps 1. Installing the right external fan. Installing the right external fan Prerequisites NOTE: The procedure to install the left external fan is similar to installing the right rear fan. Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Guiding the fan cable through the cable vent, install the external fan over the PCIe slots. 2. Using the Phillips #2 screwdriver, secure the fan in place. 3.
Cooling fan (middle fan) assembly Removing the middle cooling fan assembly Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. Steps 1. Lift the release levers to unlock the cooling fan assembly from the system. 2. Hold the release levers, and lift the cooling fan assembly away from the system. Figure 50. Removing the middle cooling fan assembly Next steps 1.
2. Lower the cooling fan assembly into the system until the cooling fan connectors engage with the connectors on the system board. 3. Press the release levers to lock the cooling fan assembly into the system. Figure 51. Installing the middle cooling fan assembly Next steps 1. Follow the procedure listed in After working inside your system on page 28. Flex bays Removing a NVMe drive bay or flex bay Prerequisites NOTE: The procedure to remove the flex bay is identical to removing the NVMe drive bay. 1. 2.
Figure 52. Removing a NVMe drive bay or flex bay Next steps 1. Installing the NVMe drive bay or flex bay. Installing a NVMe drive bay or flex bay Prerequisites NOTE: The procedure to install the flex bay is identical to installing the NVMe drive bay. Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Align the tabs on the NVMe drive bay with the slots on the front of the system. 2. Insert the NVMe drive bay into the system until the tabs click into place. 3.
Figure 53. Installing a NVMe drive bay or flex bay Next steps 1. Install the backplane to the NVMe drive bay or flex bay. 2. Connect the slim optical drive and the back plane cables. 3. Follow the procedure listed in After working inside your system on page 28. Optical drives and tape drives Optical drives and tape drives specifications Your system supports one of the following configurations: Table 12. System configurations System Configurations Eight 3.5 inch drives or sixteen 2.
Steps 1. To remove the drive blank, slide the release latch down to release the drive blank. 2. Push the drive blank to slide it out of the drive bay. NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Perform the same steps to install blanks. Figure 54. Removing the optical drive or tape drive Next steps 1.
Figure 55. Installing the optical or tape drive blank Next steps 1. If removed, install the front bezel. 2. Follow the procedure listed in After working inside your system on page 28. Removing the optical drive cage or tape drive Prerequisites NOTE: The procedure to remove the optical drive cage is identical to removing a tape drive. 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. 3.
Figure 56. Removing the optical drive cage or tape drive Next steps 1. Install the optical drive cage or tape drive. Installing the optical drive cage or tape drive Prerequisites NOTE: The procedure to install the optical drive cage is the same as installing the tape drive. Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Unpack and prepare the drive for installation. For instructions, see the documentation that shipped with the drive.
Figure 57. Installing the optical drive cage or tape drive Next steps 1. If removed, install the front bezel. 2. Follow the procedure listed in After working inside your system on page 28. Removing the slim optical drive The procedure to remove the slim optical drive blank is similar to removing the slim optical drive. Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. 3.
Figure 58. Removing the slim optical drive blank Next steps 1. Install the slim optical drive or the optical drive blank. Installing the slim optical drive The procedure to install the optical drive blank is similar to installing the slim optical drive. Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Align the slim optical drive with the slim optical drive bay on the optical drive cage. 2.
Figure 59. Installing the slim optical drive blank Next steps 1. Install the optical drive cage. 2. Follow the procedure listed in After working inside your system on page 28. NVDIMM-N battery Removing the NVDIMM-N battery Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28.
Figure 60. Removing the NVDIMM-N battery Next steps 1. Install the NVDIMM-N battery. Installing the NVDIMM-N battery Prerequisites CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Install the NVDIMM-N battery into the battery cage 2. Using the Phillips #2 screwdriver, tighten the screw to secure the NVDIMM-N battery. 3.
Figure 61. Installing the NVDIMM-N battery Next steps 1. Install the NVDIMM-N battery cage. 2. Follow the procedure listed in After working inside your system on page 28. System memory System memory guidelines The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), Load Reduced DIMMs (LRDIMMs), and Non-Volatile DIMMs (NVDIMM-Ns). System memory holds the instructions that are executed by the processor. Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor.
Figure 62. System memory view Table 13. Memory channels Proce ssor Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 Proces Slots A1 and A7 sor 1 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 Proces Slots B1 and B7 sor 2 Slots B2 and B8 Slots B3 and B9 Slots B4 and B10 Slots B5 and B11 Slots B6 and B12 The following table shows the memory populations and operating frequencies for the supported configurations: Table 14.
Table 14. Memory population DIMM Type DIMMs Populated/ Channel NVDIMM-N 1 Operating Frequency (in MT/s) Voltage 1.2 V 2933, 2666, 2400, 2133 Maximum DIMM Rank/ Channel Single rank NVDIMM population rules ● Maximum of one NVDIMM per channel. ● Maximum of six NVDIMMs per processor ● Maximum capacity per NVDIMM is 16GB NVDIMMs are not supported on the following configurations: ● 32 x 2.5-inch SAS/SATA/SSD drive configuration ● 16 x 2.
NOTE: For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on. ● Mixing of more than two memory module capacities in one system is not supported. ● Unbalanced memory configurations will result in a performance loss so always populate memory channels identically with identical DIMMs for best performance. ● Populate six identical memory modules per processor (one DIMM per channel) at a time to maximize performance.
Table 15. Supported NVDIMM-N for dual processor configurations Configuration Description Memory population rules RDIMMs NVDIMM-N 22x 32 GB RDIMMs, 4x NVDIMM-Ns Same for all 12x RDIMM configurations. See Configuration 1.
Table 16. Memory operating modes Memory Operating Mode Description Multi Rank Spare Mode Multi Rank Spare Mode allocates two ranks per channel as a spare. If excessive correctable errors occur in a rank or channel, while the operating system is running, they are moved to the spare area to prevent errors from causing an uncorrectable failure. Requires three or more ranks to be populated in each channel.
Table 17. Memory population rules Processor Configuration Memory population Memory population information Single rank sparing population order 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ● DIMMs must be populated in the order specified. ● Requires two ranks or more per channel. Multi rank sparing population order 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ● DIMMs must be populated in the order specified. ● Requires three ranks or more per channel.
2. Follow the procedure listed in Before working inside your system on page 28. CAUTION: To prevent data loss and potential damage to your system, ensure that your system, LEDs on system, LEDs on NVDIMM-N and LEDs on NVDIMM-N battery are turned off before removing the NVDIMM-N battery. 3. Remove the air shroud. WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module. You must insert both ends of the memory module simultaneously. 2. Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket. 3.
NOTE: For a processor greater than 150 W, you need to use high performance heat sink and processor module. 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. 3. Remove the air shroud. Steps 1. Using a Torx #T30 screwdriver, loosen the screws on the heat sink in the order below: a. Loosen the first screw three turns. b. Loosen the second screw completely. c.
Removing the processor from the processor and heat sink module Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board. 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions on page 27. Follow the procedure listed in Before working inside your system on page 28. Remove the air shroud. Remove the processor and heat sink module. Steps 1.
Figure 67. Removing the processor bracket Next steps 1. Install the processor into the processor and heat sink module. Installing the processor into a processor and heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2.
Figure 68. Installing the processor bracket 3. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 4. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the processor. CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only.
● Do not press on the heat sink fins. ● Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket. Figure 70. Installing the heat sink onto the processor Next steps 1. Install the processor and heat sink module. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 28.
Steps 1. Align the pin 1 indicator of the heat sink to the system board and then place the processor and heat sink module (PHM) on the processor socket. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components. 2. Push the blue retention clips inward to allow the heat sink to drop into place. 3.
Figure 71. Installing a processor and heat sink module Next steps 1. Follow the procedure listed in After working inside your system on page 28. Expansion card holder Removing the expansion card holder Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. Steps 1. Press the tab and slide the expansion card holder up. 2. Lift the expansion card holder away from the chassis.
Figure 72. Removing the expansion card holder Next steps 1. Install the expansion card holder. Installing the expansion card holder Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps Align the expansion card holder with the guide pins on the system and push it down until it locks in place. Figure 73. Installing the expansion card holder Next steps 1. Follow the procedure listed in After working inside your system on page 28.
● If a GPU is installed in slot 1, 3, the right external fan is required. If a GPU is installed in slot 6, 8, both external fans are required. ● Two external fans are required for GPU-ready SKUs, there is no SKU with left external fan only. ● If a GPU is installed on slot 1 or 3, only one 5.25 inch RMSD device (ODD/RD1000/half-height tape) is supported. ● Four single width GPUs cannot be supported if the second PERC with battery (H730/H730P/H830).
Figure 74. Removing the GPU card holder Next steps 1. Install the optional GPU card holder. Installing the optional GPU card holder Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps Align the GPU card holder with the slots and the guide pin on the system, and push the GPU card holder down until it locks in place.
Figure 75. Installing the optional GPU card holder Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 28. Expansion cards Expansion card installation guidelines The following table describes the supported expansion cards: Table 18.
NOTE: To use PCIe slots 4-8, both the processors must be installed. NOTE: The expansion-card slots are not hot-swappable. Expansion card slot priority The following table describes the installation order for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority must be installed first by using the slot priority indicated. NOTE: To use PCIe slots 4, 5, 6, 7, and 8, both the processors must be installed.
Table 19.
Steps 1. If installed, disconnect the data cables from the PERC card and/or the power cables from the GPU card. 2. Press the expansion card latch and push down the latch to open it. 3. Hold the expansion card by its edge, and pull the card up to remove it from the expansion card connector and the system. 4. Install the filler brackets by performing the following steps: a. Align the slot on the filler bracket with the tab on the expansion card slot. b.
3. Remove the expansion card holder. Steps 1. Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card. 2. Open the expansion card latch adjacent to the slot you want to install the expansion card. 3. Remove the existing expansion card or filler bracket from the expansion card holder. NOTE: Store this bracket for future use. Filler brackets must be installed in empty expansion-card slots to maintain FCC certification of the system.
Optional GPU card Removing the optional GPU card Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in safety instrutions. Follow the procedure listed in before working inside your system. If installed, remove the GPU air shroud.. If installed, remove the air shroud. If installed, remove the expansion card holder. NOTE: The optional GPU card images below are representative and may not match the actual optional GPU card to remove. Steps 1.
Figure 81. Installing a filler bracket Next steps Replace the GPU card. Installing the optional GPU card Prerequisites 1. Follow the safety guidelines listed in safety instructions. 2. Follow the procedure listed in before working inside your system. 3. If installing a new GPU card, unpack it and prepare the card for installation. NOTE: For instructions, see the documentation accompanying the card. 4. If installed, remove the GPU air shroud. 5. If installed, remove the air shroud. 6.
Figure 82. Removing the metal filer bracket 3. Hold the GPU card by the edges, and align the card edge connector with the expansion card connector on the system board. 4. Insert the GPU card into the expansion card slot on the system board, until it is firmly seated. Figure 83. Installing the optional GPU card Next steps 1. If removed, install the GPU air shroud. 2. If removed, install the air shroud. 3. Follow the procedure listed in after working inside your system.
NOTE: The optional GPU card images below are representative and may not match the actual optional GPU card to remove the NVLink Bridge. Steps 1. Locate the NVLink bridge on the GPU cards. 2. By using a plastic scribe, lift the NVLink bridge. 3. Hold the NVLink bridge by the edges to remove it from the GPU cards. Figure 84. Removing the optional NVLink bridge Next steps 1. Install the NVLink bridge cover on the GPU cards. 2. Replace the optional NVLink bridge.
Figure 85. Removing the optional NVLink bridge cover 2. Install the NVLink bridge by placing the bridge between the cards and gently pressing downwards until firmly seated with no gap. NOTE: The NVLink bridge can only be installed in one orientation. If it does not fit easily, turn the NVLink bridge around to install it on the GPU cards. Figure 86. Installing the optional NVLink Bridge Next steps 1. Replace the left and right air shrouds and install the expansion card holders from the NVLink bridge kit.
Steps 1. Loosen the screws and lift the retention straps that secure the M.2 SSD module on the BOSS card. 2. Pull the M.2 SSD module away from the BOSS card. Figure 87. Removing the M.2 SSD module Next steps 1. Install the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Align the M.2 SSD module connectors with the connectors on the BOSS card. 2. Push the M.
Figure 88. Installing the M.2 SSD module Next steps 1. Install the BOSS card. NOTE: Installing the BOSS card is similar to installing the expansion card riser. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 28. Optional MicroSD or vFlash card Removing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. Steps 1.
Figure 89. Removing the MicroSD card from the slot NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal. Next steps 1. Install a MicroSD card. Installing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. NOTE: To use an MicroSD card with your system, ensure that the Internal SD Card Port is enabled in System Setup.
Figure 90. Installing the MicroSD card Next steps 1. Follow the procedure listed in After working inside your system on page 28. Optional IDSDM or vFlash module Removing the optional IDSDM or vFlash module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. 3. If you are replacing the IDSDM/vFlash module, remove the MicroSD cards.
Figure 91. Removing the optional IDSDM/vFlash module NOTE: There are two dip switches on the IDSDM/vFlash module for write-protection. Next steps 1. Install the optional IDSDM/vFlash card. Installing optional IDSDM or vFlash module Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Locate the IDSDM/vFlash connector on the system board. To locate IDSDM/vFlash connector, see the System board jumpers and connectors section. 2.
Figure 92. Installing optional IDSDM/vFlash module Next steps 1. Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. Follow the procedure listed in After working inside your system on page 28. Backplane Backplane connectors Depending on the configuration, your system supports one of the following: ● 8 x 3.5 inch SAS/SATA backplane ● 18 x 3.5 inch SAS/SATA backplane ● 8 x 2.
Figure 93. 16 x 2.5 SAS/SATA backplane 1. 3. 5. 7. backplane power connector A [J_BP_PWR_A] optical drive power connector [J_ODD_PWR] SAS A0 connector [J_SAS_A0] I2C connector 2. backplane power connector B [J_BP_PWR_B] 4. backplane signal connector [J_BP_SIG] 6. SAS B0 connector [J_SAS_B0] Figure 94. 8 x 2.5 NVMe backplane 1. backplane power connector [J_BP_PWR1] 3. PCIe A0 connector [J_PCIE_A0] 5. PCIe A1 connector [J_PCIE_A1] 2. PCIe B0 connector [J_PCIE_B0] 4.
Figure 96. 8 x 3.5 SAS/SATA backplane 1. optical drive power connector [J_ODD1] 3. SAS A0 connector [J_BP_SIG] 5. SAS B0 connector [J_SAS_B0] 2. backplane power connector [J_BP_PWR_A] 4. backplane signal connector [J_SAS_A0] Removing a backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before removing the backplane.
Figure 97. Removing a backplane Next steps 1. Install a backplane. Installing a backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. Steps 1. Use the hooks at the base of the system as guides to align the hard drive backplane. 2. Lower the hard-drive backplane into the system till the release pin locks in place, securing the hard drive backplane to the system. 3.
Figure 98. Installing a backplane Next steps 1. If removed, install the middle cooling fan assembly. 2. Install the drives into their original slots. 3. Follow the procedure listed in After working inside your system on page 28. Backplane cabling Figure 99. 2.5 inch x32 SAS/SATA to internal PERC and PERC adapter 1. 2.5 inch x 16 backplane (flex bay) 3. SAS cable (BP: J_EXP_B1 to PERC adapter) 2. SAS cable (BP: J_EXP_A1 to PERC adapter) 4.
5. PERC adapter 7. SAS cable (BP: J_SAS_B0 to internal PERC card) 6. SAS cable (BP: J_SAS_A0 to internal PERC card) 8. 2.5 inch x 16 backplane Figure 100. 2.5 inch x16 SAS/SATA to internal PERC with 2.5 inch x8 NVMe to PCIe bridge 1. 3. 5. 7. 9. 11. 110 2.5 inch x8 NVMe backplane NVMe cable (BP: J_PCIE_A0 to PCIe bridge: J5) NVMe cable (BP: J_PCIE_A1 to PCIe bridge: J5) PCIe bridge on Slot 1 SAS cable (BP: SAS_B0 to internal PERC card: SAS_B) 2.
Figure 101. 3.5 inch x8 SAS/SATA to internal PERC 1. SAS cable (BP: SAS_A0 to internal PERC card: SAS_A) 3. internal PERC 2. SAS cable (BP: SAS_B0 to internal PERC card: SAS_B) 4. 3.5 inch x8 SAS/SATA backplane Figure 102. 3.5 inch x8 onboard SAS controller 1. SAS cable (BP: SAS_A0 to MB: SAS_A) 2. SAS cable (BP: SAS_B0 to MB: SAS_B) 3. 3.
Figure 103. 3.5 inch x18 internal PERC 1. SAS cable (BP: SAS_A0 to internal PERC card: SAS_A) 3. internal PERC card 2. SAS cable (BP: SAS_B0 to internal PERC card: SAS_B) 4. 3.5 inch x18 SAS/SATA backplane Integrated storage controller card Removing the integrated storage controller card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions on page 27. Follow the procedure listed in Before working inside your system on page 28. Remove the air shroud.
Figure 104. Removing the integrated storage controller card Next steps 1. Install the integrated storage controller card. Installing the integrated storage controller card Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Connect the data cables from the integrated storage controller. 2. Holding the storage controller card firmly, insert the card into the dedicated slot on the system board. Figure 105.
System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your system. 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. 3.
Optional internal USB memory key Replacing the optional internal USB memory key Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key are 15.9 mm wide x 57.15 mm long x 7.9 mm high. 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. Steps 1. Locate the USB port or USB memory key on the system board.
Figure 108. Removing the control panel assembly 4. To remove the information tag, perform the following steps: a. Locate and press the tabs on the information tag. b. Push the information tag out of the slot to remove it from the control panel. NOTE: Retain the information tag to replace it in the new control panel. Figure 109. Removing the information tag Next steps 1. Install the control panel assembly.
Installing the control panel assembly Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Replace the blank information tag in the new control panel with the information tag retained from the old control panel. Figure 110. Installing the information tag 2. To install the information tag, push the information tag into the control-panel slot. 3. Connect the control panel cable and the control panel USB cable to the control panel assembly. 4.
Next steps 1. Install the cooling fan assembly. 2. Follow the procedure listed in After working inside your system on page 28. Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. NOTE: ● Ensure that your operating system supports the version of the TPM module being installed.
Figure 112. Installing the TPM Next steps 1. Install the system board. 2. Follow the procedure listed in After working inside your system on page 28. Initializing TPM for BitLocker users Steps Initialize the TPM. For more information, see . The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for TXT users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it cannot be reinstalled or installed on another system board. 1. Follow the safety guidelines listed in Safety instructions on page 27. 2. Follow the procedure listed in Before working inside your system on page 28. 3.
Figure 114. Removing the system board Next steps 1. Install the system board. Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2.
Figure 115. Installing the system board 4. Using the Phillips #2 screwdriver secure the system board to the chassis with screws. Next steps 1. Replace the following: a. Trusted Platform Module (TPM) b. Memory modules c. Processors and heat sink modules d. Internal USB key e. vFlash/IDSDM module f. Integrated storage controller card g. Expansion cards, if installed h. Cooling fan assembly, if applicable i. Expansion card holder j. GPU card holder k. Air shroud 2. Reconnect all cables to the system board.
Restoring the Service Tag using Easy Restore The easy restore feature allows you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.
Power interposer boards Main and GPU power interposer boards connectors Figure 116. Main power interposer board 1. 3. 5. 7. backplane 1 power connector [J_BP1] P2 power connector [J3] backplane 2 power connector [J_BP2] PSU 2 connector 2. 4. 6. 8. backplane 0 power connector [J5] P1 power connector [J_BP0] PSU 1 connector signal cable connector [J4] Figure 117. GPU power interposer board 1. GPU power connector [J_GPU_POWER_225W_J4] 3. GPU power connector [J_GPU_POWER_225W_J3] 5.
Removing the GPU power interposer board Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions on page 27. Follow the procedure listed in Before working inside your system on page 28. Remove the power supply units (PSUs). Remove the system board. Steps 1. Lift the release pin, and slide the power interposer board (PIB) to release the board from the guide pin. 2. Disengage the GPU PIB from the guide pins and lift the PIB out of the system. Figure 118.
Figure 119. Installing the GPU power interposer board Next steps 1. Install the system board. 2. Install the PSUs. 3. Follow the procedure listed in After working inside your system on page 28. Removing the main power interposer board Prerequisites CAUTION: To prevent damage to the main power interposer board (PIB), you must remove the power supply units (PSUs) from the system before removing the PIBs. 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions on page 27.
Next steps 1. Install the main power interposer board. Installing the main power interposer board Prerequisites Follow the safety guidelines listed in Safety instructions on page 27. Steps 1. Align the screw holes on the main power interposer board (PIB) with the holes on the system chassis. 2. Using the Phillips #2 screwdriver, secure the main PIB to the system using the screws. 3. Connect all the disconnected power cables to the main PIB. Figure 121.
3. Lay the system on a flat, stable surface. 4. Remove the system cover. 5. If installed, remove the system feet or caster wheels. Steps 1. Remove the system top cover. 2. Remove the control-panel assembly. 3. Install the rack slide cover by performing the following steps: a. Slide the rack slide cover between the system's side cover and the chassis. b. Slide the rack slide cover toward the back of the system until the tabs on rack slide cover locks with the tabs extending from the chassis. Figure 122.
Figure 124. Installing the system ears Next steps 1. Install the system cover. 2. Install the system in the rack. For more information, see the Rack Installation Guide that is shipped with your system. 3. Follow the procedure listed in After working inside your system on page 28.
4 System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Menu Description Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
5 Getting help Topics: • • • • • Contacting Dell EMC Documentation feedback Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog.
● Reference materials, including the Installtion and Service Manual, and mechanical overview ● Your system service tag to quickly access your specific hardware configuration and warranty information ● A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl and navigate to your specific product or 2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick Resource Locator section.
