Owner's Manual

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Dell PowerEdge VRTX Enclosure

Owner's Manual

Regulatory Model: E22S

Regulatory Type: E22S001

Summary of content (139 pages)

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Dell PowerEdge VRTX Enclosure Owner's Manual Regulatory Model: E22S Regulatory Type: E22S001
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Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc.
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Contents Notes, Cautions, and Warnings................................................................................................... 2 1 About Your System......................................................................................................................9 Introduction.............................................................................................................................................................. 9 Terms Used In The Document..................................
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Installing Enclosure Components...........................................................................................33 Recommended Tools.............................................................................................................................................. 33 Front Bezel (Optional)............................................................................................................................................. 33 Installing The Front Bezel.............................
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Blower Modules..................................................................................................................................................... 58 Removing A Blower Module.............................................................................................................................58 Installing A Blower Module..............................................................................................................................59 Removing The Blower Module Bay........
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Removing The System Top And Base Covers.................................................................................................. 89 Installing The System Top And Base Covers................................................................................................... 90 Mounting Ears.........................................................................................................................................................91 Removing The Mounting Ears................................
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Troubleshooting Power Supplies................................................................................................................... 123 Troubleshooting Blower Modules..................................................................................................................123 Troubleshooting The System Battery.............................................................................................................123 Troubleshooting Cooling Problems...................................
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1 About Your System Introduction This document provides information on the Dell PowerEdge VRTX enclosure. Terms Used In The Document The following table describes the terms used in this document. Term Description Enclosure or chassis Refers to the VRTX enclosure. Server module(s) Refers to Dell PowerEdge M520 or M620 server module(s) that are specifically configured for the enclosure. For information about the server modules, see the module's Owner's Manual at dell.com/poweredgemanuals.
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System Overview Your system includes up to four Dell PowerEdge M520 or M620 server modules installed in the Dell PowerEdge VRTX enclosure (chassis) that are specifically configured for the enclosure, and can be identified by a label marked PCIe on the server module. Figure 1. Identifying a Server Module Configured for the VRTX Enclosure 1. PCIe label on the server module 2. server module 3.
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Figure 2. Server Module and Hard-Drive Numbering (2.5 inch Hard-Drive Chassis) 1. server module numbering 2. hard-drive numbering Figure 3. Server Module and Hard-Drive Numbering (3.5 inch Hard-Drive Chassis) 1.
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2. hard-drive numbering Front-Panel Features And Indicators Figure 4. Front-Panel Features And Indicators—2.
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Figure 5. Front-Panel Features And Indicators—3.5 Inch Hard Drive Chassis Item Indicator, Button, or Connector Icon Description 1 USB connectors (2) Allows a keyboard and mouse to be connected to the system. 2 LCD panel Provides system information and status and error messages to indicate when the system is operating correctly or when the system needs attention. 3 LCD menu scroll buttons (4) Moves the cursor in one-step increments.
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Item Indicator, Button, or Connector Icon Description 3.5 inch hard drive enclosure Up to twelve 3.5 inch hotswappable hard drives. 7 Information tag A slide-out label panel which allows you to record system information such as Service Tag, NIC, MAC address, the system's electrical rating, and Worldwide Regulatory Agency marks. 8 Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW drive. 9 Vents Vents for the temperature sensor.
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2. hard-drive status indicator (green and amber) Drive-Status Indicator Pattern Condition Blinks green two times per second Identifying drive or preparing for removal Off Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time.
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• A deployment setup that allows you to configure the CMC’s network settings during initial system setup. • Menus to configure the iDRAC in each server module. • Status information screens for each server module. • Status information screens for the modules installed in the back of the enclosure, including the I/O module, blower modules, CMC, KVM, and power supplies. • An IP Summary screen listing the IP addresses of all components in the system.
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DVD Mapping From this screen, you can view the DVD to server mapping information, map another server to the DVD drive on the chassis, or unmap the existing connection. KVM Mapping Menu From this screen, you can view the KVM to server mapping information, map another server to the KVM, or unmap the existing connection.
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Back-Panel Features And Indicators Figure 8. Back-Panel Features and Indicators Item Indicator, Button, or Connector 1 PCIe expansion card slots low-profile (5) Allows you to connect up to five low-profile PCI Express expansion cards. 2 PCIe expansion card slots full height (3) Allows you to connect up to three full-height PCI Express expansion cards. 3 CMC GbE port 2 Connects the network cable from the management system to the secondary CMC.
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Item Indicator, Button, or Connector Icon Description 9 Power supply (PSU3) 1100 W AC 10 Power supply (PSU1) 1100 W AC 11 Power supply (PSU2) 1100 W AC Power Supply Indicators Each AC power supply has an illuminated translucent handle that serves as an indicator to show whether power is present or whether a power fault has occurred. The AC power supplies must be connected to a Power Distribution Unit (PDU) or to an electrical outlet. Figure 9. Power Supply Indicators 1.
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Blower Module Indicators Figure 10. Blower Module Indicators 1. blower module fault indicator 2. blower module power indicator The indicators provide the following information: Indicator Blower module power indicator Blower module fault indicator 20 Description Steady Green The blower module is receiving power. Off The blower module is not receiving power. Blinking Amber The blower module is in a fault condition. Off The blower module is operating normally.
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I/O Module Indicators Figure 11. I/O Module Indicators 1. power indicator 2. status indicator The indicators provide the following information: Indicator Power indicator Status indicator Description Green The I/O module is operating normally. Off The I/O module is powered off. Blue The I/O module is operating normally. Blinking Blue The CMC is identifying the I/O module. Blinking Amber The I/O module is in a fault condition. Off The I/O module is powered off, or booting is in progress.
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CMC Indicators Figure 12. CMC Indicators 1. 2. 3. 4. status/identification indicator (CMC 1) power indicator (CMC 1) power indicator (CMC 2) status/identification indicator (CMC 2) The CMC indicators on the back panel of the enclosure provide the following information: Indicator Description Power indicator Status indicator Green The CMC is receiving power. Off The CMC is not receiving power. Blue The CMC is active and operating normally. Amber The CMC is in fault condition.
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• – Supports setting an optional enclosure Maximum Power Limit, which either alerts or takes actions, such as throttling server modules and/or preventing the power up of new server modules to keep the enclosure under the defined maximum power limit. – Monitors and automatically controls cooling fans based on actual ambient and internal temperature measurements. – Provides comprehensive enclosure inventory and status or error reporting.
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Configuration Wizard The CMC is preset for Dynamic Host Configuration Protocol (DHCP). To use a static IP address, you must toggle the CMC setting from DHCP to a static address by either running the LCD configuration wizard, or by using a management station and CLI commands. For more information, see the Dell Chassis Management Controller for Dell PowerEdge VRTX User’s Guide at dell.com/esmmanuals. To set up a network using the LCD configuration wizard: 1.
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Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document. • The Dell PowerEdge VRTX Getting Started Guide shipped with your system provides an overview of system features, setting up your system, and technical specifications. • The setup placemat shipped with your system provides information on the initial system setup and configuration.
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Initial System Configuration 2 Before You Begin CAUTION: The enclosure power supplies must be connected to a PDU or to an electrical outlet. The power supplies require a 100 V to 120 V or 200 V to 240 V power source. You can select only one AC power input, as the system does not operate at both ranges simultaneously. • Your system supports Dell PowerEdge M520 and M620 server modules that are specifically configured for the enclosure, and can be identified by a label marked PCIe on the server module.
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3. Connect the power supply units to a PDU or electrical outlet using the power cables. 4. Optionally, connect the keyboard, video, and mouse to the enclosure. 5. Press the power button on the enclosure's front panel. Alternatively, you can also turn on the chassis from the CMC Web interface after completing step 7. 6. Using the LCD panel on the front of the system, provide CMC with a static IP address or configure it for DHCP.
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Configuring Enclosure Components 3 Fabric A Fabric A refers to the Ethernet connectivity provided to the server modules by the I/O module installed at the back of the VRTX enclosure. Fabric A provides internal connection to four lanes per server module for a maximum of 16 lanes. The maximum external connections possible is eight RJ-45. The following conditions apply: • Dell PowerEdge M520 server module disables ports 3 and 4 when a pass-through module is installed.
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NOTE: Single PCIe mezzanine card operation is not supported. Supported I/O Modules The enclosure supports a switch or a pass-through module. The maximum Ethernet pass-through for a pass-through module is eight lanes. A switch module can accept upto 16 lanes from Fabric A and output up to eight lanes to the external ports.
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NOTE: For information on the specifications of the supported PCIe cards, see Technical Specifications. Figure 13. Mapping PCIe Expansion Slots Managing PCIe Slots You can do the following using the CMC web interface: • View the status of both individual and all PCIe slots in the chassis. • Assign PCIe slots to server modules. For more information on managing the PCIe slots using the CMC web interface, see the Dell Chassis Management Controller for Dell PowerEdge VRTX User’s Guide at dell.
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NOTE: For information on setting up storage controllers, physical disks, and virtual disks, see the Dell Chassis Management Controller for PowerEdge VRTX User’s Guide at dell.com/esmmanuals.
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Installing Enclosure Components 4 WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Exercise care when removing or installing components when the system is on, to avoid the risk of electric shock. CAUTION: To maintain optimum thermal conditions, ensure that there are no obstructions to airflow on the front and back of the enclosure.
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Figure 14. Removing and Installing the Front Bezel 1. 2. 3. 4. release tab keylock front bezel bezel tabs Removing The Front Bezel 1. Insert the bezel key in the keylock. 2. Keeping the keylock pressed with the bezel key, rotate the keylock to the unlocked position. 3. Press the release tab at the top of the bezel toward the right. 4. Move the top end of the bezel away from the system. 5. Unhook the bezel tabs from the slots on the front of the chassis.
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Figure 15. Removing and Installing the System Feet 1. 2. 3. 4. system feet (4) screws (4) screw holes (4) system base cover Installing The System Feet 1. Align the screw holes on the system feet with the screw holes on the system base cover. 2. Install the screws to secure the system feet to the system base cover. 3. Place the enclosure upright on a flat, stable surface and rotate the system feet outward. 4. If removed, reinstall the hard drives, server modules, power supplies, and front bezel.
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NOTE: The front and back wheel plates are labeled. 1. To reduce the chassis weight, remove the following (if required): a) b) c) d) Front bezel (if installed) Hard drives. See Removing A Hot-Swap Hard Drive. Server modules. See Removing A Server Module. Power supplies. See Removing A Power Supply. 2. Rotate the system feet inward and lay the enclosure on its side on a sturdy, stable surface with the cover release latch side on top, and the base of the enclosure extending slightly off the surface edge.
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Figure 16. Removing and Installing the Wheel Assembly 1. 2. 3. 4. hooks for the metal stands (4) metal stands (2) back wheel plate front wheel plate 5. screws (2) 6.
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Figure 17. Removing and Installing the Power Cable Retention Bracket 1. chassis slots 2. tabs on the power cable retention bracket (2) 3. power cable retention bracket Removing The Wheel Assembly 1. Remove any cables routed through the power cable retention bracket. 2. Slide the power cable retention bracket to the right to unlock it. 3. Holding it by the edges, pull the bracket out of the chassis slots and away from the chassis. 4.
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6. Loosen the two screws securing the front and back wheel plates to the chassis. 7. Remove the metal stands on the front and back wheel plates from the hooks on the system base cover. 8. Remove the front and back wheel plates away from the chassis base. 9. Place the enclosure upright on a sturdy, stable surface and rotate the system feet outward. Opening And Closing The System WARNING: Whenever you need to lift the system, get others to assist you.
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Figure 18. Opening and Closing the System 1. latch release lock 2. cover release latch 3. system side cover Closing The System 1. Place the bottom edge of the cover, opposite from the cover release latch, into the slots in the system chassis. 2. Lower the cover into the chassis. 3. Press the latch end of the cover into the chassis until the latch locks into place. 4. Turn the cover latch release lock clockwise to the locked position. 5.
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NOTE: Components that are hot-swappable are marked orange and touch points on the components are marked blue. Figure 19. Inside the System 1. 2. 3. 4. 5. 6. 7. 8. cooling fans (6) cooling shroud CMC card indicators (2) chassis intrusion switch PCIe cage CMC cards (2) low profile expansion-card divider unit power distribution board bracket 9. 10. 11. 12. 13. 14. 15. system base cover hard drives (25) optical drive server modules control panel mounting ears (2) hard-drive backplane Hard Drives • The 3.
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NOTE: The following procedures apply to the hard drives in the enclosure. For server module-specific hard drives, see the server module's Owner's Manual at dell.com/poweredgemanuals. Removing A 2.5 Inch Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks installed. 1. If installed, remove the front bezel. 2. Press the release button and slide the hard-drive blank out until it is free of the hard-drive slot. Figure 20.
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Figure 21. Removing and Installing a 3.5 Inch Hard-Drive Blank 1. hard-drive blank 2. release button Installing A 3.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, install the front bezel.
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Figure 22. Removing and Installing a Hot-Swap Hard Drive 1. release button 2. hard drive 3. hard-drive carrier handle Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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Removing A Hard Drive From A Hard-Drive Carrier 1. Remove the screws from the slide rails on the hard-drive carrier. For the 2.5 inch hard drive, turn the hard-drive carrier upside down, and remove the screws from the side rails on the hard-drive carrier. 2. Lift the hard drive out of the hard-drive carrier. Figure 23. Removing and Installing a 2.5 Inch Hard Drive Into a Hard-Drive Carrier 1. hard-drive carrier 2. hard drive 3.
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Figure 24. Removing and Installing a 3.5 Inch Hard Drive Into a Hard-Drive Carrier 1. hard-drive carrier 2. hard drive 3. screws (4) Installing A Hard Drive Into A Hard-Drive Carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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Removing A Server Module 1. If installed, remove the front bezel. 2. Turn off the server module using the operating system commands or the CMC. When a server module is powered off, its front-panel power indicator is off. 3. Press the release button on the server module handle. 4. Pull out the server module handle to unlock the server module from the enclosure. CAUTION: If you are permanently removing the server module, install a server module blank(s).
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Figure 26. Removing and Installing a Server Module 1. release button 2. PCIe label on server module NOTE: This label indicates that the server module is configured specifically for the VRTX enclosure. 3. guide rail on server module (or server module blank) 4. guide rail on enclosure 5. server module handle Configuring A Server Module NOTE: Follow this procedure to install PowerEdge M520 or M620 server modules that are not configured for the VRTX enclosure.
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4. Ensure that no tools or parts are left inside the server module. 5. Slide the cover on the server module until it clicks into position. A properly seated cover is flush with the surface of the server module chassis. 6. Install the latest iDRAC Enterprise license. For more information, see iDRAC7 User's Guide, at dell.com/support/ manuals.
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Figure 27. Removing and Installing a Power Supply Blank 1. power supply blank To install the power supply blank, align the blank with the power supply bay and insert it into the chassis until it clicks into place. Removing A Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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Figure 28. Removing and Installing a Power Supply 1. 2. 3. 4. connector power supply power supply handle release latch Figure 29.
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1. power cable 2. strap Figure 30. Securing the Power Cable (With Wheel Assembly) 1. power cable 2. power cable retention bracket Installing A Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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NOTE: When installing, hot-swapping, or hot-adding a new power supply, allow several seconds for the system to recognize the power supply and determine its status. The power supply status indicator turns green to indicate that the power supply is functioning properly. Cooling Shroud Removing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician.
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Figure 31. Removing and Installing the Cooling Shroud 1. release pins on the hard-drive backplane (2) 2. cooling shroud 3. pin on the cooling fan assembly Installing The Cooling Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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Cooling Fans Your system supports six hot-swappable cooling fans that provide cooling to the storage and I/O components in the enclosure. To provide increased cooling to the storage and PCIe components in the chassis, you can set the fan configuration to Fan Offset in the CMC web interface. For more information on the Fan Offset option, see “Advanced Fan Configuration” in the CMC Online Help.
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Figure 32. Removing and Installing a Cooling Fan 1. 2. 3. 4. cooling-fan assembly fan release tab cooling fans (6) cooling-fan connectors (6) Installing A Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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4. To reduce the chassis weight, remove the following (if required): a) hard drives b) server modules c) power supplies 5. If applicable, rotate the system feet inward and lay the system on its side on a flat stable surface, with the cover release latch side on top. 6. Open the system. 7. Remove the cooling shroud. 8. Unlock the cooling-fan assembly from the chassis by rotating the release levers upward. 9. Lift the cooling-fan assembly out of the chassis. Figure 33.
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Installing The Cooling-Fan Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
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CAUTION: To maintain optimum thermal conditions, ensure that there are no obstructions to airflow on the front and back of the enclosure. The front and back of the enclosure must have at least 30 cm (12 inches) and 61 cm (24 inches) of unobstructed space respectively. 1. Identify the failed blower module using the back-panel blower module indicators. 2. Press the release tab on the blower module handle and slide the blower module out of the chassis. Figure 34. Removing and Installing a Blower Module 1.
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Removing The Blower Module Bay CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: The blower closeout door is spring loaded.
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CAUTION: The blower closeout door is spring loaded. To prevent injury, exercise care when placing your hand or fingers inside the blower module bay. 1. Align the blower module bay with the slot on the back of the enclosure, and slide it in until it aligns with the screw holes on the chassis and is firmly seated. 2. Tighten the four screws to secure the blower module bay to the chassis. 3. Reinstall the blower modules. 4.
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Installing The I/O Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Unpack the I/O module and prepare it for installation.
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10. Disconnect the power/data cable from the system board. 11. Disconnect the power/data cable from the back of the optical drive. Note the routing of the power/data cable as you remove them from the system board and the optical drive. You must route these cables properly when you replace them to prevent them from being pinched or crimped. 12. To release the optical drive, press and push the release tab toward the front of the enclosure. 13.
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Installing The Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
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CMC Card Indicators Figure 38. CMC Card Indicators 1. status indicator 2. power indicator The CMC card indicators provide the following information: Indicator Power indicator Status indicator Description Green The CMC card is receiving power. Off The CMC card is not receiving power. Blue The CMC card is active and operating normally. Amber The CMC card is in fault condition. NOTE: In a redundant (two-CMC) configuration, only the power indicator is enabled on the standby CMC.
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Removing A CMC Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Open the system. 2.
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Installing A CMC Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
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Figure 40. Removing and Installing the PCIe Cage Door 1. release tab 2. tabs on the PCIe cage door (2) 3. PCIe cage door Installing The PCIe Cage Door CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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NOTE: If the system is in the rack mode, the rack door may prevent the removal and installation of the PCIe cage. 1. If installed, remove the front bezel. 2. Turn off the server modules using the operating system commands or the CMC. 3. Turn off the enclosure, including any attached peripherals, and disconnect the enclosure from the electrical outlet. 4. To reduce the chassis weight, remove the following (if required): a) hard drives b) server modules c) power supplies 5.
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Figure 41. Removing and Installing the PCIe Cage 1. 2. 3. 4. 5. 70 metal standoffs (2) screws (2) release latch PCIe cage guide pin 6. 7. 8. 9.
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Installing The PCIe Cage CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
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Location PCIe Slot Fabric Height Length Link Width System board 8 B Low Profile Half Length x8 The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority must be installed first using the slot priority indicated. All other expansion cards must be installed in card priority and slot priority order. Table 2.
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• the expansion card is replaced in the PCIe slot • the system cover is removed Chassis Status Server Module Status Expansion Card Status On Off Off On On Off NOTE: The system cover must be installed for the new expansion card to power on. NOTE: To verify if a PCIe slot is powered on, see PCIe Slot Indicators. PCIe Slot Indicators The expansion-card slots are warm-plug. A PCIe card has to be prepared for removal from a system that is turned on, using the CMC.
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Indicator Description Slot attention indicator Blinking Green Warm-plug operation is in progress and insertion or removal of the adapter is not allowed. Off Power supply to the slot is off, and the expansion card can be removed. Steady Amber The adapter or slot is in a fault condition. Blinking Amber The indicator blinks for 15 seconds after the slot identify command. Off The slot is operating normally, or no expansion card is installed in the slot.
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Figure 43. Removing and Installing a Low Profile Expansion Card 1. 2. 3. 4. expansion-card connector expansion-card latch metal standoff expansion-card latch release tab 5. expansion-card divider unit 6. low profile expansion card Installing A Low Profile Expansion Card CAUTION: Many repairs may only be done by a certified service technician.
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4. Lift the expansion-card latch out of the chassis slot. 5. Remove the filler bracket. 6. Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connector. 7. Align the expansion-card bracket with the metal standoff on the chassis. 8. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 9. Close the expansion-card latch. 10. If applicable, connect cables to the expansion card. 11.
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Figure 44. Removing and Installing the Low Profile Expansion Card Divider Unit 1. 2. 3. 4. expansion-card divider screws (5) guide pin expansion-card connectors on system board (5) Installing The Low Profile Expansion Card Divider Unit CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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10. If applicable, install the front bezel. Removing A Full Height Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 8. Close the PCIe cage door. 9. Close the system. 10. Turn on the server module using the operating system commands or the CMC. Figure 46. Removing and Installing a Full-Height Expansion Card 1. tabs on expansion-card divider (2) 2.
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5. Remove the filler bracket. 6. Holding the card by its edges, position the card so that the card aligns with the support bracket on the PCIe cage, and the card-edge connector aligns with the expansion-card connector on the expansion-card riser. 7. Slide the expansion card into the PCIe cage and insert the card-edge connector firmly into the expansion-card connector on the riser, until the card is fully seated. 8.
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Figure 47. Removing and Installing the Full-Height Expansion-Card Divider Unit 1. expansion-card divider unit 2. expansion-card riser Installing The Full Height Expansion Card Divider Unit CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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Removing The Expansion Card Riser CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
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2. screw holes (6) 3. expansion-card riser 4. screws (6) Figure 49. Expansion-card Riser Connectors 1. expansion-card connector (SLOT3) 2. expansion-card connector (SLOT2) 3. expansion-card connector (SLOT1) 4. chassis intrusion switch 5. power cable connector Installing The Expansion Card Riser CAUTION: Many repairs may only be done by a certified service technician.
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The storage controller supports SAS hard drives and also enables you to set up the hard drives in RAID configurations as supported by the version of the controller included with your system.
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Storage Controller Indicators Figure 50. Storage Controller Indicators 1. power indicator on system board 2. attention indicator on system board 3. power indicator on storage controller card The storage controller indicators provide the following information: Indicator Power indicator on system board Attention indicator on system board Description Steady Green The storage controller slot is receiving power.
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Indicator Power indicator on storage controller card Description Blinking Amber The indicator blinks for 15 seconds after the slot identify command. Off The storage controller slot is operating normally. Regular Blinking Green The storage controller card is operating normally. Irregular Blinking Green The storage controller card is in a fault condition. Off The storage controller card is not receiving power.
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Figure 51. Removing and Installing an Integrated Storage Controller Card 1. 2. 3. 4. release levers (2) storage-controller card holder storage controller card touch points (2) 5. storage-controller card connector on the system board Installing An Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician.
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6. If removed, reinstall the hard drives, server modules, and power supplies. 7. Reconnect the enclosure to its electrical outlet and turn the enclosure on, including any attached peripherals. 8. Turn on the server modules using the operating system commands or the CMC. 9. If applicable, install the front bezel. System Battery Replacing The System Battery WARNING: There is a danger of a new battery exploding if it is incorrectly installed.
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21. Log in to the CMC web interface and enter the correct time and date. For more information, see the Dell Chassis Management Controller for Dell PowerEdge VRTX User’s Guide at dell.com/esmmanuals. Figure 52. Replacing the System Battery 1. positive side of battery 2. negative side of battery connector System Top And Base Covers Removing The System Top And Base Covers CAUTION: Many repairs may only be done by a certified service technician.
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b) If installed, remove the wheel assembly. c) Remove the screw securing the base cover to the chassis. d) Slide the cover toward the back of the system and lift it away from the chassis. Figure 53. Removing and Installing the System Top and Base Covers 1. tabs on the inside of top and base covers 2. system top cover 3. screws (2) 4. chassis slots 5. system base cover Installing The System Top And Base Covers CAUTION: Many repairs may only be done by a certified service technician.
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9. If removed, reinstall the hard drives, server modules, and power supplies. 10. Reconnect the enclosure to its electrical outlet and turn the enclosure on, including any attached peripherals. 11. Turn on the server modules using the operating system commands or the CMC. 12. If applicable, install the front bezel. Mounting Ears Use the following procedures when: • Replacing the top and bottom mounting ears • Replacing the LCD module NOTE: The LCD module is a part of the top mounting ear assembly.
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Figure 54. Removing and Installing the Mounting Ears 1. 2. 3. 4. screws (8) top mounting ear LCD module cable bottom mounting ear 5. control panel 6. LCD cable holder Installing The Mounting Ears CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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b) PCIe cage door 5. Reinstall the system base cover. 6. Close the system. 7. If applicable, reinstall the wheel assembly and power cable retention bracket. 8. Place the system upright on a flat, stable surface. If the wheel assembly is not installed, rotate the system feet outward. 9. If removed, reinstall the hard drives, server modules, and power supplies. 10. Reconnect the enclosure to its electrical outlet and turn the enclosure on, including any attached peripherals. 11.
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Figure 55. Removing and Installing the Control Panel 1. 2. 3. 4. control panel LCD module cable control panel cable screws (3) 5. release tabs (2) 6. LCD cable holder Installing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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11. Close the system. 12. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward. 13. Reinstall the hard drives. 14. Reinstall the server modules. 15. Reconnect the enclosure to its electrical outlet and turn the enclosure on, including any attached peripherals. 16. Turn on the server modules using the operating system commands or the CMC. 17. If applicable, install the front bezel.
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Figure 56. Removing and Installing the Control Panel Board 1. 2. 3. 4. metal standoffs (2) control panel board screws (2) control panel Installing The Control Panel Board CAUTION: This procedure is intended to be performed by Dell Support only. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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8. Reinstall the cooling-fan assembly. 9. Reinstall the cooling shroud. 10. Close the system. 11. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward. 12. Reinstall the hard drives. 13. Reinstall the server modules. 14. Reconnect the enclosure to its electrical outlet and turn the enclosure on, including any attached peripherals. 15. Turn on the server modules using the operating system commands or the CMC. 16. If applicable, install the front bezel.
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Figure 57. Removing and Installing a Backplane Expander Board 1. guide pins on the hard-drive backplane (2) 2. backplane expander board connectors (3) 3. securing screws on the release lever (under the expander board) (2) 4. standoff on the release lever (under the expander board) 5. expander board bracket 6. 7. 8. 9.
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9. If removed, reinstall the hard drives, server modules, and power supplies. 10. Reconnect the enclosure to its electrical outlet and turn the enclosure on, including any attached peripherals. 11. Turn on the server modules using the operating system commands or the CMC. 12. If applicable, install the front bezel. Hard-Drive Backplane Depending on your system configuration: 25–Hard Drive System Supports 2.5 inch SAS or SAS-SSD backplane 12–Hard Drive System Supports 3.
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Figure 58. Removing and Installing the 2.5 inch (x25) Hard-drive Backplane 1. 2. 3. 4. hard-drive connectors (25) release pins (2) SAS cables on backplane expander board (2) power cables (2) 5. backplane expander board 6. hard-drive backplane Figure 59. Back View of the 2.5 inch (x25) Hard-drive Backplane 1. 2. 3. 4. 100 release pins (2) slots for chassis hooks (10) backplane expander board connectors (6) guide pins for the backplane expander boards (4) 5. backplane expander board brackets (2) 6.
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Figure 60. Removing and Installing the 3.5 inch (x12) Hard-drive Backplane 1. 2. 3. 4. hard-drive connectors (12) release pins (2) SAS cables on backplane expander board (2) power cables (2) 5. backplane expander board 6. hard-drive backplane Figure 61. Back View of the 3.5 inch (x12) Hard-drive Backplane 1. 2. 3. 4. release pins (2) slots for chassis hooks (10) backplane expander board connectors (6) guide pins for backplane expander boards (4) 5. backplane expander board brackets (2) 6.
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Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
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10. Remove the three screws securing the PDB to the PDB bracket and remove the PDB from the bracket. Figure 62. Removing and Installing the Power Distribution Board 1. 2. 3. 4. PDB bracket handle spring-loaded screw PDB connector on power pass-through board 5. screw hole for PDB bracket on the power supply cage 6. PDB connector on the system board Figure 63.
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1. power supply connectors (4) 2. connector to system board 3. power pass-through board connector Installing The Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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a) hard drives b) power supplies c) server modules 5. If applicable, rotate the system feet inward and lay the system on its side on a flat stable surface, with the cover release latch side on top. 6. Open the system. 7. Remove the following: a) b) c) d) e) f) g) h) cooling shroud cooling-fan assembly backplane expander board hard-drive backplane PCIe cage power distribution board CMC cards integrated storage controller card 8. Disconnect all cables from the system board. 9.
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Figure 64. Removing and Installing the System Board 1. 2. 3. 4. 106 system board system board handle spring-loaded screw guide pin 5. midplane planar connectors (3) 6. securing pins (2) 7.
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Installing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Unpack the new system board assembly. 2.
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Removing The Power Pass-Through Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. If installed, remove the front bezel. 2.
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Figure 65. Removing and Installing the Power Pass-Through Board 1. 2. 3. 4. release pin power pass-through board holders (2) PDB connector power pass-through board 5. metal standoffs (3) 6. power pass-through board bracket Installing The Power Pass-Through Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
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3. Reinstall the following: a) b) c) d) e) f) g) system board power distribution board PCIe cage hard-drive backplane backplane expander board cooling-fan assembly cooling shroud 4. Close the system. 5. If applicable, place the system upright on a flat, stable surface and rotate the system feet outward. 6. Reinstall the following: a) hard drives b) server modules c) power supplies 7. Reconnect the enclosure to its electrical outlet and turn the enclosure on, including any attached peripherals. 8.
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g) system board h) power pass-through board i) blower module bay 8. Holding the midplane by its slots, disengage the midplane from the two securing pins on the chassis. 9. Rotate the midplane out and away from the system. Figure 66. Removing and Installing the Midplane 1. midplane Figure 67. Front View of the Midplane 1. power pass-through board connector 2.
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Figure 68. Back View of the Midplane 1. I/O module connector 2. planar connectors (3) 3. blower module connectors (4) Installing The Midplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
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e) server modules 8. Reconnect the enclosure to its electrical outlet and turn the enclosure on, including any attached peripherals. 9. Turn on the server modules using the operating system commands or the CMC. 10. If applicable, install the front bezel.
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Converting The System From Tower Mode To Rack Mode 5 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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a) server modules b) hard drives c) power supplies CAUTION: The blower closeout door is spring loaded. To prevent injury, exercise care when placing your hand or fingers inside the blower module bay. d) blower modules e) blower module bay 5. To remove the system side cover: a) Press the release button on the inside of the chassis wall, to disengage the side cover from the chassis.
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11. To remove the PCIe cage door cover: a) Remove the two screws securing the PCIe cage door cover to the cage door. b) Slide the cage door cover out of the cage door. Figure 70. Removing and Installing the PCIe Cage Door Cover 1. 2. 3. 4. PCIe cage door cover screws (2) hooks on the door cover (2) PCIe cage door 12. Remove the following: a) b) c) d) e) system top cover cooling shroud cooling-fan assembly control panel top and bottom mounting ears 13.
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Figure 71. Converting the Top Mounting Ear to Left Rack Ear 1. 2. 3. 4. ear cover cartridge screws (2) tabs on cartridge (3) 14. To convert the bottom mounting ear to rack right ear: a) Remove the screws securing the ear cover to be replaced by the cartridge, and remove the cover. b) Align the tabs on the cartridge with the slots in the ear, and lower the cartridge until firmly seated. When properly seated, the screw holes on the other end of the cartridge align with the screw holes on the ear.
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Figure 72. Converting the Bottom Mounting Ear to Right Rack Ear 1. 2. 3. 4. mounting ear cartridge screws (2) tabs on cartridge (2) The mounting ears are converted to rack ears. 15. Attach the rack ears to the chassis. See Installing The Mounting Ears. 16. Reinstall the following: a) b) c) d) control panel cooling-fan assembly cooling shroud PCIe cage door 17. Close the system. 18. Reinstall the following: a) b) c) d) blower module bay blower modules hard drives server modules 19.
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Troubleshooting Your System 6 NOTE: This chapter provides troubleshooting information for the VRTX enclosure only. For troubleshooting information on the server modules, see the server module documentation at dell.com/poweredgemanuals. Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician.
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3. Ensure that all components are properly installed and free from damage. 4. Run the online diagnostics. If the tests fail, see Getting Help.
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Troubleshooting Power Supplies CAUTION: The power supplies are hot swappable. Remove and replace only one power supply at a time in a system that is turned on. Leave a failed power supply installed in the enclosure until you are ready to replace it. Operating the system with a power supply removed for extended periods of time can cause the system to overheat. 1. Locate the faulty power supply and check the indicators. The power supply's AC indicator is green if AC power is available.
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Troubleshooting Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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5. Ensure that a power cable is properly connected to the drive. 6. If the optical drive functions properly, close the system and reconnect it to the electrical outlet. 7. If the optical drive does not function properly, try using a different DVD. 8. Map the DVD to the appropriate server module using the LCD screen. For more information on DVD mapping, see the Dell Chassis Management Controller for Dell PowerEdge VRTX User’s Guide at dell.com/esmmanuals.
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6. If the problem is resolved, reinstall the hard drive in the original bay. If the hard drive functions properly in the original bay, the drive carrier may have intermittent problems. Replace the drive carrier. If the problem persists, see Getting Help. Troubleshooting Expansion Cards CAUTION: Many repairs may only be done by a certified service technician.
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Troubleshooting The I/O Module NOTE: To eliminate the possibility of a hardware problem with the module or its attaching devices, first ensure that the module is properly initialized and configured. 1. Check that the pass-through module or switch ports are cabled correctly. 2. Ensure that the network daughter cards/LOM cards on the server modules are mapped to the I/O module. 3. Verify that the switch or pass-through module is fully booted, and verify the switch’s firmware revision and IP address. 4.
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System Board Connectors 7 Figure 73. System Board Connectors Table 3.
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Item Connector Description 10 P_PSU_CONN PDB connector 11 INT_STORAGE_1 Integrated storage controller card connector 12 INT_STORAGE_2 Integrated storage controller card connector 13 FAN 5 Cooling fan connector 14 FAN 6 Cooling fan connector 15 J_SAS_1A SAS connector 16 J_SAS_1B SAS connector 17 J_SAS_2A SAS connector 18 J_SAS_2B SAS connector 19 J_BP_PWR Hard-drive backplane power connector 20 FAN 4 Cooling fan connector 21 BAT Battery connector 22 J_DVD_PWR Optical
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Figure 74. System Board Connectors (Back) 1.
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8 Technical Specifications Enclosure Specifications Server modules Model Up to four PowerEdge M520 and M620 server modules. NOTE: For more information on the technical specifications for the server modules, see the server module's Owner's Manual at dell.com/ poweredgemanuals.
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Drives Controller type Shared PERC 8 Hard drives 12 hard-drive systems Up to twelve 3.5 inch, hot-swappable SAS, SAS SSD, or Nearline SAS hard drives. 25 hard-drive systems Up to twenty-five 2.5 inch, hot-swappable SAS, SAS SSD, or Nearline SAS hard drives. Optical drive One optional SATA DVD-ROM drive or DVD+RW drive. NOTE: DVD devices are data only.
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Environmental Temperature Ranges (for altitude less than 950 m or 3117 ft) 10 °C to 35 °C (50 °F to 95 °F) with no direct sunlight on the equipment. Humidity Percentage Range 10% to 80% Relative Humidity with 26 °C (78.8 °F) maximum dew point. Relative Humidity Storage 5% to 95% RH with 33 °C (91 °F) maximum dew point. Atmosphere must be non-condensing at all times. Maximum Vibration Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations). Storage 1.
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Environmental NOTE: Applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor. Conductive Dust NOTE: Applies to data center and non-data center environments. Corrosive Dust NOTE: Applies to data center and non-data center environments. Air must be free of conductive dust, zinc whiskers, or other conductive particles. • • Air must be free of corrosive dust.
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Expanded Operating Temperature • • • The operating temperature specified is for a maximum altitude of 3050 m (10,000 ft). Four redundant power supplies are required. Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. NOTE: For more information on the server modulespecific restrictions for the expanded operating temperature range, see the technical specifications in the server module's Owner's Manual at dell.com/ poweredgemanuals.
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Getting Help 9 Contacting Dell NOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer-service issues: 1. Go to dell.com/contactdell. 2.