Reference Guide
Table Of Contents
- Dell EMC PowerStore Service Scripts Guide
- Contents
- Additional Resources
- Introduction
- Service Commands
- Shut down and reboot an appliance (svc_appliance)
- Provision an appliance (svc_appliance_provisioning)
- Capture array configuration data (svc_arrayconfig)
- Make space on the root partition (svc_cleanup)
- Clear firmware update (svc_clear_fw_update_alert)
- Shut down a SAN cluster (svc_cluster)
- Diagnose a create cluster failure (svc_cluster_diag)
- Cluster management (svc_cluster_management)
- Configure new SLICs (svc_commit_slic)
- Check status of or restart container (svc_container_mgmt)
- Support materials (svc_dc)
- Generate a support materials bundle (svc_dc run)
- Delete a support materials bundle (svc_dc delete)
- List support materials (svc_dc list)
- List all support material profiles (svc_dc list_profiles)
- List all system dump files (svc_dc list_dumps)
- Download an existing support materials bundle (svc_dc download)
- Upload a support materials bundle (svc_dc upload)
- System diagnostics (svc_diag)
- Check datapath stats (svc_dp_oos_check)
- Collect flash and NVMe statistics (svc_drive_stats)
- Factory reset (svc_factory_reset)
- Perform a health check on the appliance (svc_health_check)
- Help (svc_help)
- Hypervisor diagnostics (svc_hypervisor)
- Inject troubleshooting software tool (svc_inject)
- Install service tools (svc_inject run)
- Delete an injected service tool (svc_inject delete)
- Display information about a specific package (svc_inject info)
- Generate a root or recovery package key (svc_inject generate-key)
- Deactivate service escalation (svc_inject deactivate)
- View service escalation status (svc_inject status)
- Review system journal logs (svc_journalctl)
- Install the PowerStore system (svc_manufacturing)
- Retrieve information as a root user (svc_mgmt_operations)
- Migrate a cluster or DVS to another vCenter (svc_migrate_to_vcenter)
- Run service scripts using SSH tunneling (svc_nas)
- Download the ACL database of a file system (svc_nas nas_svc_acldb_dump)
- Manage Dynamic Access Control (svc_nas nas_svc_dac)
- Generate an SDNAS archive file (svc_nas nas_svc_dc)
- Manage NAS servers (svc_nas nas_svc_nas)
- Show statistics for NDMP and PAX backup sessions (svc_nas_nas_svc_paxstats)
- Run a Linux tcpdump (svc_nas nas_svc_tcpdump)
- Back up NAS server configuration (svc_nas_cbr)
- CIFS Support (svc_nas_cifssupport)
- Enable HA monitoring (svc_nas_enable_ha_monitoring)
- Advanced NAS settings (svc_nas_tools and svc_nas_global_tools)
- Upgrade or roll back a NAS node (svc_nas_ndu)
- Repair NAS NDU (svc_nas_ndu_repair)
- Reboot, shut down, and turn on a node (svc_node)
- Check and fix the NTP status (svc_ntp_ctl)
- Disable password reset (svc_password_mgmt)
- Troubleshoot and repair (svc_remote_support)
- List the remote configuration (svc_remote_support list)
- Modify the remote support configuration (svc_remote_support_modify)
- Modify contact information (svc_remote_support modify_contact)
- Reinitialize the remote support configuration (svc_remote_support reinitialize)
- Restart SupportAssist (svc_remote_support restart)
- Check the connectivity status (svc_remote_support connectivity)
- Manage the remote syslog (svc_remote_syslog)
- Remove appliance (svc_remove_appliance)
- Repair software (svc_repair)
- Replace the DPE (svc_replace_dpe)
- Service mode operation (svc_rescue_state)
- Enable, disable, or display security protocols (svc_security_protocol)
- Grant service user access (svc_service_config)
- Gain root privileges (svc_service_shell)
- Software recovery (svc_software_recovery)
- Connect to the peer node service container (svc_ssh_peer)
- View capacity metrics (svc_volume_space_metrics)
- System Journal Fields
Remove and reattach an appliance
If a two-appliance cluster has a failed appliance, you can use the svc_cluster_management script to detach the appliance
and reattach it when the problem is resolved.
Steps
1. Run the following command to view the status of the appliances in the cluster: svc_cluster_management status
svc_cluster_management status
---CLUSTER STATUS---
local is master: False
master id: 0
---APPLIANCE LIST---
id: 2
name: appliance_j8xxmd2
ip address: fd73:51fc:80d:0:201:4471:dcbb:4bce
online: False
id: 1
name: appliance_j8y1nd2
ip address: fd73:51fc:80d:0:201:4432:1df9:41da
online: True
2. Detach the failed appliance: svc_cluster_management detach
svc_cluster_management detach
detach failed appliance success!
3. Prepare to attach the appliance back to the cluster: svc_cluster_management prep_attach
svc_cluster_management prep_attach
prep reattach appliance success
4. Attach the appliance back to the cluster: svc_cluster_management attach
svc_cluster_management attach
reattach appliance success
Configure new SLICs (svc_commit_slic)
This service script activates commit pair of SLIC logic. Use this script after you insert the SLICs into slots. The script enables
you to create all necessary configuration for new SLICs on this appliance and on remote appliances (in the cluster). This script
must be started on primary node.
Specify the number of slots for which you want to configure SLICs. If no SLICs are ready, an error message is returned.
Three types of objects must be configured when adding a SLIC and running the commit SLIC operation:
● Autodiscovered hardware objects: These objects include SFP and FEPort.
These objects are discovered automatically after the SLIC is inserted and before the commit procedure.
● Network configurations: These objects include the target and net device.
These objects are created during the commit procedure.
● Cluster-wide configurations: These objects include the IP port, remote target, and remote NVMe port.
These objects are created across the cluster, not just on the appliance.
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Service Commands