Reference Guide
Table Of Contents
- Dell EMC PowerStore Service Scripts Guide
- Contents
- Additional Resources
- Introduction
- Service Commands
- Shut down and reboot an appliance (svc_appliance)
- Provision an appliance (svc_appliance_provisioning)
- Capture array configuration data (svc_arrayconfig)
- Make space on the root partition (svc_cleanup)
- Clear firmware update (svc_clear_fw_update_alert)
- Shut down a SAN cluster (svc_cluster)
- Diagnose a create cluster failure (svc_cluster_diag)
- Cluster management (svc_cluster_management)
- Configure new SLICs (svc_commit_slic)
- Check status of or restart container (svc_container_mgmt)
- Support materials (svc_dc)
- Generate a support materials bundle (svc_dc run)
- Delete a support materials bundle (svc_dc delete)
- List support materials (svc_dc list)
- List all support material profiles (svc_dc list_profiles)
- List all system dump files (svc_dc list_dumps)
- Download an existing support materials bundle (svc_dc download)
- Upload a support materials bundle (svc_dc upload)
- System diagnostics (svc_diag)
- Check datapath stats (svc_dp_oos_check)
- Collect flash and NVMe statistics (svc_drive_stats)
- Factory reset (svc_factory_reset)
- Perform a health check on the appliance (svc_health_check)
- Help (svc_help)
- Hypervisor diagnostics (svc_hypervisor)
- Inject troubleshooting software tool (svc_inject)
- Install service tools (svc_inject run)
- Delete an injected service tool (svc_inject delete)
- Display information about a specific package (svc_inject info)
- Generate a root or recovery package key (svc_inject generate-key)
- Deactivate service escalation (svc_inject deactivate)
- View service escalation status (svc_inject status)
- Review system journal logs (svc_journalctl)
- Install the PowerStore system (svc_manufacturing)
- Retrieve information as a root user (svc_mgmt_operations)
- Migrate a cluster or DVS to another vCenter (svc_migrate_to_vcenter)
- Run service scripts using SSH tunneling (svc_nas)
- Download the ACL database of a file system (svc_nas nas_svc_acldb_dump)
- Manage Dynamic Access Control (svc_nas nas_svc_dac)
- Generate an SDNAS archive file (svc_nas nas_svc_dc)
- Manage NAS servers (svc_nas nas_svc_nas)
- Show statistics for NDMP and PAX backup sessions (svc_nas_nas_svc_paxstats)
- Run a Linux tcpdump (svc_nas nas_svc_tcpdump)
- Back up NAS server configuration (svc_nas_cbr)
- CIFS Support (svc_nas_cifssupport)
- Enable HA monitoring (svc_nas_enable_ha_monitoring)
- Advanced NAS settings (svc_nas_tools and svc_nas_global_tools)
- Upgrade or roll back a NAS node (svc_nas_ndu)
- Repair NAS NDU (svc_nas_ndu_repair)
- Reboot, shut down, and turn on a node (svc_node)
- Check and fix the NTP status (svc_ntp_ctl)
- Disable password reset (svc_password_mgmt)
- Troubleshoot and repair (svc_remote_support)
- List the remote configuration (svc_remote_support list)
- Modify the remote support configuration (svc_remote_support_modify)
- Modify contact information (svc_remote_support modify_contact)
- Reinitialize the remote support configuration (svc_remote_support reinitialize)
- Restart SupportAssist (svc_remote_support restart)
- Check the connectivity status (svc_remote_support connectivity)
- Manage the remote syslog (svc_remote_syslog)
- Remove appliance (svc_remove_appliance)
- Repair software (svc_repair)
- Replace the DPE (svc_replace_dpe)
- Service mode operation (svc_rescue_state)
- Enable, disable, or display security protocols (svc_security_protocol)
- Grant service user access (svc_service_config)
- Gain root privileges (svc_service_shell)
- Software recovery (svc_software_recovery)
- Connect to the peer node service container (svc_ssh_peer)
- View capacity metrics (svc_volume_space_metrics)
- System Journal Fields
Positional arguments
Qualifier Description
contact_id
Contact ID - 0 or 1.
Reinitialize the remote support configuration (svc_remote_support
reinitialize)
This service script is used to reinitialize the eVE docker on the current appliance if enabled. This script stops the container,
restarts it, and reprovisions it.
NOTE: When this command is used, the SupportAssist configuration and connectivity information might be lost or
temporarily be lost. The SupportAssist configuration is reverted to the cluster configuration.
Format
svc_remote_support reinitialize [-h]
Optional arguments
Qualifier
Description
-h, --help Show the help message and exit.
Restart SupportAssist (svc_remote_support restart)
This service script is used in embedded SRS only. Restart the eVE docker on the current appliance if enabled.
Format
svc_remote_support restart [-h]
Optional arguments
Qualifier
Description
-h, --help Show the help message and exit.
Use case
If SupportAssist cannot be configured or connect to Dell EMC Support, svc_remote_support restart --
factory_reset enables you to reinitialize SupportAssist.
Check the connectivity status (svc_remote_support connectivity)
This service script lists the remote support connectivity status of the appliance.
Service Commands
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