Reference Guide
Table Of Contents
- Dell EMC PowerStore Service Scripts Guide
- Contents
- Additional Resources
- Introduction
- Service Commands
- Shut down and reboot an appliance (svc_appliance)
- Provision an appliance (svc_appliance_provisioning)
- Capture array configuration data (svc_arrayconfig)
- Make space on the root partition (svc_cleanup)
- Clear firmware update (svc_clear_fw_update_alert)
- Shut down a SAN cluster (svc_cluster)
- Diagnose a create cluster failure (svc_cluster_diag)
- Cluster management (svc_cluster_management)
- Configure new SLICs (svc_commit_slic)
- Check status of or restart container (svc_container_mgmt)
- Support materials (svc_dc)
- Generate a support materials bundle (svc_dc run)
- Delete a support materials bundle (svc_dc delete)
- List support materials (svc_dc list)
- List all support material profiles (svc_dc list_profiles)
- List all system dump files (svc_dc list_dumps)
- Download an existing support materials bundle (svc_dc download)
- Upload a support materials bundle (svc_dc upload)
- System diagnostics (svc_diag)
- Check datapath stats (svc_dp_oos_check)
- Collect flash and NVMe statistics (svc_drive_stats)
- Factory reset (svc_factory_reset)
- Perform a health check on the appliance (svc_health_check)
- Help (svc_help)
- Hypervisor diagnostics (svc_hypervisor)
- Inject troubleshooting software tool (svc_inject)
- Install service tools (svc_inject run)
- Delete an injected service tool (svc_inject delete)
- Display information about a specific package (svc_inject info)
- Generate a root or recovery package key (svc_inject generate-key)
- Deactivate service escalation (svc_inject deactivate)
- View service escalation status (svc_inject status)
- Review system journal logs (svc_journalctl)
- Install the PowerStore system (svc_manufacturing)
- Retrieve information as a root user (svc_mgmt_operations)
- Migrate a cluster or DVS to another vCenter (svc_migrate_to_vcenter)
- Run service scripts using SSH tunneling (svc_nas)
- Download the ACL database of a file system (svc_nas nas_svc_acldb_dump)
- Manage Dynamic Access Control (svc_nas nas_svc_dac)
- Generate an SDNAS archive file (svc_nas nas_svc_dc)
- Manage NAS servers (svc_nas nas_svc_nas)
- Show statistics for NDMP and PAX backup sessions (svc_nas_nas_svc_paxstats)
- Run a Linux tcpdump (svc_nas nas_svc_tcpdump)
- Back up NAS server configuration (svc_nas_cbr)
- CIFS Support (svc_nas_cifssupport)
- Enable HA monitoring (svc_nas_enable_ha_monitoring)
- Advanced NAS settings (svc_nas_tools and svc_nas_global_tools)
- Upgrade or roll back a NAS node (svc_nas_ndu)
- Repair NAS NDU (svc_nas_ndu_repair)
- Reboot, shut down, and turn on a node (svc_node)
- Check and fix the NTP status (svc_ntp_ctl)
- Disable password reset (svc_password_mgmt)
- Troubleshoot and repair (svc_remote_support)
- List the remote configuration (svc_remote_support list)
- Modify the remote support configuration (svc_remote_support_modify)
- Modify contact information (svc_remote_support modify_contact)
- Reinitialize the remote support configuration (svc_remote_support reinitialize)
- Restart SupportAssist (svc_remote_support restart)
- Check the connectivity status (svc_remote_support connectivity)
- Manage the remote syslog (svc_remote_syslog)
- Remove appliance (svc_remove_appliance)
- Repair software (svc_repair)
- Replace the DPE (svc_replace_dpe)
- Service mode operation (svc_rescue_state)
- Enable, disable, or display security protocols (svc_security_protocol)
- Grant service user access (svc_service_config)
- Gain root privileges (svc_service_shell)
- Software recovery (svc_software_recovery)
- Connect to the peer node service container (svc_ssh_peer)
- View capacity metrics (svc_volume_space_metrics)
- System Journal Fields
Qualifier Description
-lc, --list_remote_server_config List remote server configuration instances. Usage example:
svc_remote_syslog --list_remote_server_config.
-ls, --list_remote_logging_sync
List remote server sync instances. Usage example: svc_remote_syslog --
list_remote_logging_sync.
Remove appliance (svc_remove_appliance)
This service script enables you to remove an appliance from the cluster without migrating existing data or workloads. When you
run the script, it displays the associated storage resources and workloads for the appliance you specified.
NOTE: Run this script only on the master node.
Migrate the relevant storage resources and workloads to another appliance before removing it from the cluster. If there are data
protection operations in progress, the script is unable to remove the appliance. However, the script enables you to stop any
replication operations.
CAUTION:
● Removing the appliance using this script is not an ideal use case. Ensure that you really want to remove the
appliance.
● This script not only removes the appliance, but also resets it back to original factory settings and shuts it
down.
● Although the IP addresses assigned to the appliance remain with the cluster and are marked as unused, all
data is removed.
● The script does not block user commands or actions. Ensure that users are notified not to create any storage
resources or virtual machines when you begin migrating data off the appliance. If new storage resources and
virtual machines are created during this operation, the workloads may get placed on the appliance you are
trying to remove.
Ensure that all relevant storage resources and workloads are migrated to another appliance before you proceed.
You cannot remove a master appliance. See the Knowledgebase article - HOW17166 for more information.
Usage
Function
Diagnostic and Recovery
Mode Service
Usage Service
Requires service user password? No
Requires root privileges? No
May cause data unavailability? Yes
May cause data loss? Yes
Scope Appliance
Prerequisites
● Ensure that all workloads (virtual machines or storage resources) are migrated to
another appliance in the cluster.
● Before you remove the appliance, you might want to ensure that you place the ESXi
host in maintenance mode and remove it from the ESXi cluster. See the Knowledgebase
article - HOW17164 for more information.
Service Commands 81