Reference Guide
Table Of Contents
- Dell EMC PowerStore Service Scripts Guide
- Contents
- Additional Resources
- Introduction
- Service Commands
- Shut down and reboot an appliance (svc_appliance)
- Provision an appliance (svc_appliance_provisioning)
- Capture array configuration data (svc_arrayconfig)
- Make space on the root partition (svc_cleanup)
- Clear firmware update (svc_clear_fw_update_alert)
- Shut down a SAN cluster (svc_cluster)
- Diagnose a create cluster failure (svc_cluster_diag)
- Cluster management (svc_cluster_management)
- Configure new SLICs (svc_commit_slic)
- Check status of or restart container (svc_container_mgmt)
- Support materials (svc_dc)
- Generate a support materials bundle (svc_dc run)
- Delete a support materials bundle (svc_dc delete)
- List support materials (svc_dc list)
- List all support material profiles (svc_dc list_profiles)
- List all system dump files (svc_dc list_dumps)
- Download an existing support materials bundle (svc_dc download)
- Upload a support materials bundle (svc_dc upload)
- System diagnostics (svc_diag)
- Check datapath stats (svc_dp_oos_check)
- Collect flash and NVMe statistics (svc_drive_stats)
- Factory reset (svc_factory_reset)
- Perform a health check on the appliance (svc_health_check)
- Help (svc_help)
- Hypervisor diagnostics (svc_hypervisor)
- Inject troubleshooting software tool (svc_inject)
- Install service tools (svc_inject run)
- Delete an injected service tool (svc_inject delete)
- Display information about a specific package (svc_inject info)
- Generate a root or recovery package key (svc_inject generate-key)
- Deactivate service escalation (svc_inject deactivate)
- View service escalation status (svc_inject status)
- Review system journal logs (svc_journalctl)
- Install the PowerStore system (svc_manufacturing)
- Retrieve information as a root user (svc_mgmt_operations)
- Migrate a cluster or DVS to another vCenter (svc_migrate_to_vcenter)
- Run service scripts using SSH tunneling (svc_nas)
- Download the ACL database of a file system (svc_nas nas_svc_acldb_dump)
- Manage Dynamic Access Control (svc_nas nas_svc_dac)
- Generate an SDNAS archive file (svc_nas nas_svc_dc)
- Manage NAS servers (svc_nas nas_svc_nas)
- Show statistics for NDMP and PAX backup sessions (svc_nas_nas_svc_paxstats)
- Run a Linux tcpdump (svc_nas nas_svc_tcpdump)
- Back up NAS server configuration (svc_nas_cbr)
- CIFS Support (svc_nas_cifssupport)
- Enable HA monitoring (svc_nas_enable_ha_monitoring)
- Advanced NAS settings (svc_nas_tools and svc_nas_global_tools)
- Upgrade or roll back a NAS node (svc_nas_ndu)
- Repair NAS NDU (svc_nas_ndu_repair)
- Reboot, shut down, and turn on a node (svc_node)
- Check and fix the NTP status (svc_ntp_ctl)
- Disable password reset (svc_password_mgmt)
- Troubleshoot and repair (svc_remote_support)
- List the remote configuration (svc_remote_support list)
- Modify the remote support configuration (svc_remote_support_modify)
- Modify contact information (svc_remote_support modify_contact)
- Reinitialize the remote support configuration (svc_remote_support reinitialize)
- Restart SupportAssist (svc_remote_support restart)
- Check the connectivity status (svc_remote_support connectivity)
- Manage the remote syslog (svc_remote_syslog)
- Remove appliance (svc_remove_appliance)
- Repair software (svc_repair)
- Replace the DPE (svc_replace_dpe)
- Service mode operation (svc_rescue_state)
- Enable, disable, or display security protocols (svc_security_protocol)
- Grant service user access (svc_service_config)
- Gain root privileges (svc_service_shell)
- Software recovery (svc_software_recovery)
- Connect to the peer node service container (svc_ssh_peer)
- View capacity metrics (svc_volume_space_metrics)
- System Journal Fields
Usage
Function System operations
Mode Normal or Service
Usage Service
Requires service user password? Yes
Requires root privileges? Yes
May cause data unavailability? No
May cause data loss? No
Scope Appliance
Prerequisites None
Format
svc_service_config [-h] {enable,list,disable}
Optional arguments
Qualifier
Description
-h, --help Show the help message and exit.
Actions
Action
Description
enable
Enable SSH access for the service user on an appliance.
list
List the SSH configuration.
disable
Disable SSH access for the service user on an appliance.
Gain root privileges (svc_service_shell)
This service script enables you to gain root privileges and run commands that require root privileges.
Before using the svc_service_shell script, you must enable it using the svc_inject script:
1. Generate a key to enable root escalation: svc_inject generate-key --root
2. Contact your service provider to get response key.
3. Copy the response key and use it with the svc_inject script to enable root escalation: svc_inject run
<response_key>
If the command successfully completes, you are granted root level access and can run the service_shell script as shown in
the following example:
svc_inject run
194E3-2CDB8-1B367-D3D51-C9100-28BDA-5BDC0-906F9-00
Current Challenge:
19478-FC2C3-06C82-5FD3D-3A5F7-E73A9
86
Service Commands