Users Guide

Switch Management Commands 2211
User Guidelines
Only one SupportAssist server may be enabled. If contact with the server fails,
the switch sleeps for the quiet period (default 1 hour) before attempting
contact again.
Command History
Introduced in version 6.3.0.1 firmware.
Example
console(config)# support-assist
console(conf-support-assist)#server New-Server
console(conf-support-assist-NewServer)#enable
proxy-ip-address
Use the proxy-ip-address command to configure a proxy server to be used to
contact the SupportAssist servers. Use the no form of the command to
remove the proxy server information.
Syntax
proxy-ip-address {ipv4-address | ipv6-address} port port-number username
userid password [encryption-type] password
no proxy-ip-address
ipv4-address — The IPv4 address of the proxy server in dotted decimal
notation.
ipv6-address — The IPv6 address of the proxy server in IPv6 notation.
port-number — The TCP port number of the proxy server. Range 1-
65535. Default 443.
userid— The user name used to log into the proxy server.
encryption-type— 0 indicates an unencrypted password. 7 indicates an
encrypted password.
password— An unencrypted or encrypted password. Maximum length is
64 characters for an unencrypted password. Encrypted passwords must
be 128 characters in length.