Reference Guide

Default Not congured
Command Mode SUPPORT-ASSIST
Usage Information The no version of this command removes the conguration.
Example
OS10(conf-support-assist-Eureka-JohnJamesSmith)# email-address
[e-mail]
Supported Releases 10.2.0E or later
eula-consent
Accepts or rejects the SupportAssist end-user license agreement (EULA).
Syntax
eula—consent {support-assist} {accept | reject}
Parameters
• support-assist — Enter to accept or reject the EULA for the service.
• accept — Enter to accept the EULA-consent.
• reject — Enter to reject EULA-consent.
Default Not congured
Command Mode CONFIGURATION
Usage Information If you reject the end-user license agreement, you cannot access Conguration mode. If there is an existing
SupportAssist conguration, the conguration is not removed and the feature is disabled.
Example (Accept)
OS10(config)# eula-consent support-assist accept
Example (Reject)
OS10(config)# eula-consent support-assist reject
This action will disable Support Assist and erase all configured data.Do you
want to proceed ? [Y/N]:Y
Supported Releases 10.2.0E or later
preferred-method
Congures a preferred method to contact an individual.
Syntax
preferred-method {email | phone | no-contact}
Parameters
• email — Enter to select email as the preferred contact method.
• phone — Enter to select phone as the preferred contact method.
• no-contact — Enter to select no-contact as the preferred contact method.
Default No-contact
Command Mode SUPPORT-ASSIST
Usage Information The no version of this command removes the conguration.
Example
OS10(conf-support-assist-Eureka-JohnJamesSmith)# preferred-method email
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