Reference Guide

• no-contact — Enter to select no-contact as the preferred contact method.
Default No-contact
Command Mode SUPPORT-ASSIST
Usage Information The no version of this command removes the conguration.
Example
OS10(conf-support-assist-Eureka-JohnJamesSmith)# preferred-method email
Supported Releases 10.2.0E or later
proxy-server
Congures a proxy IP address for reaching the SupportAssist server.
Syntax
proxy-server ip ipv4-address port number
Parameters
• ipv4-address— Enter the IPv4 address of the proxy server in a dotted decimal format (A.B.C.D).
• number — Enter the port number (0 to 65535).
Default Not congured
Command Mode SUPPORT-ASSIST
Usage Information You cannot use an IPv6 address with this command.
Example
OS10(conf-support-assist)# proxy-server ip 10.1.1.5 port 701
Supported Releases 10.2.0E or later
server url
Congures the domain or IP address of the remote SupportAssist server.
Syntax
server url server-url-string
Parameters server-url-string — Enter the domain or IP address of the remote SupportAssist server. To include a
space, enter a space within double quotes.
Default https://stor.g3.ph.dell.com
Command Mode SUPPORT-ASSIST
Usage Information Only congure one SupportAssist server. If you do not congure the SupportAssist server, the system uses the
non-congurable default server. Use the show support-assist status command to view the server
conguration. The no version of this command removes the remote server.
Example
OS10(conf-support-assist)# server url https://eureka.com:444
Supported Releases 10.2.0E or later
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