Service Manual

and store the Collected Data from SupportAssist in accordance with
these terms. You agree that the provision of SupportAssist may
involve international transfers of data from you to Dell and/or
to Dells affiliates, subcontractors or business partners. When
making such transfers, Dell shall ensure appropriate protection
is in place to safeguard the Collected Data being transferred in
connection with SupportAssist. If you are downloading SupportAssist
on behalf of a company or other legal entity, you are further
certifying to Dell that you have appropriate authority to provide
this consent on behalf of that entity. If you do not consent to
the collection, transmission and/or use of the Collected Data,
you may not download, install or otherwise use SupportAssist.
2. Move to the SupportAssist Configuration mode, if the EULA has been accepted.
To manually configure SupportAssist, use the following set of configuration.
CONFIGURATION mode
support-assist
Dell(conf)#support-assist
Dell(conf-supportassist)#
3. (Optional) Configure the contact information for the company.
SUPPORTASSIST mode
contact-company name {company-name}[company-next-name] ... [company-next-
name]
Dell(conf)#support-assist
Dell(conf-supportassist)#contact-company name test
Dell(conf-supportassist-cmpy-test)#
4. (Optional) Configure the contact name for an individual.
SUPPORTASSIST mode
contact-person [first <first-name>] last <last-name>
Dell(conf)#support-assist
Dell(conf-supportassist)#contact-person first john last doe
Dell(conf-supportassist-pers-john_doe)#
5. (Optional) Configure the name of the remote SupportAssist Server and move to SupportAssist Server
mode.
SUPPORTASSIST mode
server server-name
Dell(conf)#support-assist
Dell(conf-supportassist)#server default
Dell(conf-supportassist-serv-default)#
You can configure a maximum of two servers:
• default server
• custom user configured server
6. Enable all activities and servers for the SupportAssist service.
SUPPORTASSIST mode
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SupportAssist