Connectivity Guide

Schedule activity
Congure the schedule for a full transfer of data. The default schedule is a full data transfer weekly — every Sunday at midnight (hour 0
minute 0).
Congure full-transfer or log-transfer activities in EXEC mode.
support-assist-activity {full—transfer} schedule {hourly | daily | weekly | monthly | yearly}
hourly min number — Enter the time to schedule an hourly task, from 0 to 59.
daily hour number min number — Enter the time to schedule a daily task, from 0 to 23 and 0 to 59.
weekly day-of—week number hour number min number — Enter the time to schedule a weekly task, from 0 to 6, 0 to
23, and 0 to 59.
monthly day number hour number min number — Enter the time to schedule a monthly task, from 1 to 31, 0 to 23, and
0 to 59.
yearly month number day number hour number min number — Enter the time to schedule a yearly task, from 1 to
12, 1 to 31, 0 to 23, and 0 to 59.
Congure activity schedule for full transfer
OS10# support-assist-activity full-transfer schedule daily hour 22 min 50
OS10# support-assist-activity full-transfer schedule weekly day-of-week 6 hour 22 min 30
OS10# support-assist-activity full-transfer schedule monthly day 15 hour 12 min 30
OS10# support-assist-activity full-transfer schedule yearly month 6 day 12 hour 6 min 30
Set default activity schedule
OS10(conf-support-assist)# no support-assist-activity full-transfer schedule
View status
View the SupportAssist conguration status, details, and EULA information using the show commands.
1 View the SupportAssist activity in EXEC mode.
show support-assist status
2 View the EULA license agreement in EXEC mode.
show support-assist eula
View SupportAssist status
OS10# show support-assist status
EULA : Accepted
Service : Enabled
Contact-Company : DellCMLCAEOS10
Street Address : 7625 Smetana Lane Dr
Bldg 7615
Cube F577
City : Minneapolis
State : Minnesota
Country : USA
Zipcode : 55418
Territory : USA
Contact-person : Michael Dale
Email : abc@dell.com
Primary phone : 555-123-4567
Alternate phone :
Contact method : email
Server(configured) : https://web.dell.com
Proxy IP :
Proxy Port :
Troubleshoot OS10
1175