Connectivity Guide

Usage Information The no version of this command removes the schedule activity.
Example
OS10# support-assist-activity full-transfer schedule daily hour 22 min 50
Supported Releases 10.2.0E or later
territory
Congures the territory for the company.
Syntax
territory territory
Parameters territory — Enter the territory for the company.
Default Not congured
Command Mode CONFIG-SUPPORT-ASSIST
Usage Information The no version of this command removes the company territory conguration.
Example
OS10(conf-support-assist)# contact-company name Eureka
OS10(conf-support-assist-Eureka)# territory west
Supported Releases 10.2.0E or later
Support bundle
The Support Bundle is based on the sosreport tool. Use the Support Bundle to generate an sosreport tar le that collects Linux
system conguration and diagnostics information, as well as the
show command output to send to Dell EMC Technical Support.
To send Dell EMC Technical Support troubleshooting details about the Linux system conguration and OS10 diagnostics, generate an
sosreport tar le.
1 Generate the tar le in EXEC mode.
generate support-bundle
2 Verify the generated le in EXEC mode.
dir supportbundle
3 Send the support bundle using FTP/SFTP/SCP/TFTP in EXEC mode.
copy supportbundle://sosreport-filename.tar.gz tftp://server-address/path
Use the delete supportbundle://sosreport-filename.tar.gz command to delete a generated support bundle.
Event notications
Event notications for the generate support-bundle command process at the start and end of the bundle they support, and
reports either success or failure.
Support bundle generation start event
Apr 19 16:57:55: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_STARTED: generate support-
bundle execution has started successfully:All Plugin options disabled
Apr 19 16:57:55: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_STARTED: generate support-
bundle execution has started successfully:All Plugin options enabled
Troubleshoot OS10
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