Reference Guide

Congure activity schedule for full transfer
OS10# support-assist-activity full-transfer schedule daily hour 22 min 50
OS10# support-assist-activity full-transfer schedule weekly day-of-week 6 hour 22 min 30
OS10# support-assist-activity full-transfer schedule monthly day 15 hour 12 min 30
OS10# support-assist-activity full-transfer schedule yearly month 6 day 12 hour 6 min 30
Set default activity schedule
OS10(conf-support-assist)# no support-assist-activity full-transfer schedule
View status
Display the SupportAssist conguration status, details, and EULA information using the show commands.
1 Display the SupportAssist activity in EXEC mode.
show support-assist status
2 Display the EULA license agreement in EXEC mode.
show support-assist eula
View SupportAssist status
OS10# show support-assist status
EULA : Accepted
Service : Enabled
Contact-Company : DellCMLCAEOS10
Street Address : 7625 Smetana Lane Dr
Bldg 7615
Cube F577
City : Minneapolis
State : Minnesota
Country : USA
Zipcode : 55418
Territory : USA
Contact-person : Michael Dale
Email : abc@dell.com
Primary phone : 555-123-4567
Alternate phone :
Contact method : email
Server(configured) : https://web.dell.com
Proxy IP :
Proxy Port :
Proxy username :
Activity Enable State :
Activity State
--------------------------------
coredump-transfer enabled
event-notification enabled
full-transfer enabled
Scheduled Activity List :
Activity Schedule Schedule created on
------------------------------------------------------------
full-transfer weekly: on sun at 00:00 Sep 12,2016 18:57:40
Activity Status :
Activity Status last start last success
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coredump-transfer success Sep 12,2016 20:48:41 Sep 12,2016 20:48:42
event-notification success Sep 12,2016 20:51:51 Sep 12,2016 20:51:51
full-transfer success Sep 12,2016 20:30:28 Sep 12,2016 20:30:52
Troubleshoot OS10
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