Administrator Guide

SUPPORTASSIST SERVER mode
[no] proxy-ip-address {ipv4-address | ipv6-address}port port-number [ username userid
password [encryption-type] password ]
Dell(conf-supportassist-serv-default)#proxy-ip-address 10.0.0.1 port 1024 username test
password 0 test1
Dell(conf-supportassist-serv-default)#
3 Enable communication with the SupportAssist server.
SUPPORTASSIST SERVER mode
[no] enable
Dell(conf-supportassist-serv-default)#enable
Dell(conf-supportassist-serv-default)#
4 Congure the URL to reach the SupportAssist remote server.
SUPPORTASSIST SERVER mode
[no] url uniform-resource-locator
Dell(conf-supportassist-serv-default)#url https://192.168.1.1/index.htm
Dell(conf-supportassist-serv-default)#
Viewing SupportAssist Conguration
To view the SupportAssist congurations, use the following commands:
1 Display information on the SupportAssist feature status including any activities, status of communication, last time communication
sent, and so on.
EXEC Privilege mode
show support-assist status
Dell#show support-assist status
SupportAssist Service: Installed
EULA: Accepted
Server: default
Enabled: Yes
URL: https://stor.g3.ph.dell.com
Server: Dell
Enabled: Yes
URL: http://1.1.1.1:1337
Service status: Enabled
Activity State Last Start Last Success
----------------------- ------- ------------------------ ------------------------
core-transfer Success Feb 15 2016 09:43:41 IST Feb 15 2016 09:43:56 IST
event-transfer Success Feb 15 2016 09:47:43 IST Feb 15 2016 09:48:21 IST
full-transfer Success Feb 15 2016 09:36:12 IST Feb 15 2016 09:38:27 IST
Dell#
2 Display the current conguration and changes from the default values.
EXEC Privilege mode
show running-config support-assist
Dell# show running-config support-assist
!
support-assist
enable all
!
SupportAssist
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