Users Guide

1. Move to the SupportAssist Activity mode for an activity. Allows you to configure customized details for a specific activity.
SUPPORTASSIST mode
[no] activity {full-transfer}
Dell(conf-supportassist)#activity full-transfer
Dell(conf-supportassist-act-full-transfer)#
2. Copy an action-manifest file for an activity to the system.
SUPPORTASSIST ACTIVITY mode
action-manifest get tftp | ftp | flash <file-specification> <local-file-name>
Dell(conf-supportassist-act-full-transfer)#action-manifest get tftp://10.0.0.1/test file
Dell(conf-supportassist-act-full-transfer)#
The custom action-manifest file is a JSON file. Syntax of the custom action-manifest file:
{
“show command-1” : “xml tag-1”,
“show command-2” : “xml tag-2”,
“show command-3” : “xml tag-3”,
...
}
The show commands and the XML tags must be unique to avoid overriding of the output in the resultant XML file.
Sample Custom JSON Manifest file:
{
"show alarms" : "alarms_records",
"show arp" : "arp_records",
"show ip route" : "ip_route_records",
"show mac-address-table" : "mac-address-table_records",
"show trace" : "trace_records",
"show command-history" : "command_history_records",
"show logging" : "system_logging_records",
"show tech-support" : "tech-support_records"
}
3. Configure the action-manifest to use for a specific activity.
SUPPORTASSIST ACTIVITY mode
[no] action-manifest install {default | <local-file-name>}
Dell(conf-supportassist-act-full-transfer)#action-manifest install default
Dell(conf-supportassist-act-full-transfer)#
4. Remove the action-manifest file for an activity.
SUPPORTASSIST ACTIVITY mode
action-manifest remove <local-file-name>
Dell(conf-supportassist-act-full-transfer)#action-manifest remove file
Dell(conf-supportassist-act-full-transfer)#
5. View the list of action-manifest for a specific activity.
SUPPORTASSIST ACTIVITY mode
action-manifest show {all}
Dell(conf-supportassist-act-full-transfer)#action-manifest show all
Dell(conf-supportassist-act-full-transfer)#
6. Enable a specific SupportAssist activity.
SUPPORTASSIST ACTIVITY mode
SupportAssist
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