Users Guide

Verify license installation
OS10# show license status
System Information
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Vendor Name : DELL EMC
Product Name : S4148F-ON
Hardware Version : X01
Platform Name : x86_64-dell_s4100_c2338-r0
PPID : TW09H9MN282987130026
Service Tag : 9531XC2
Product Base :
Product Serial Number:
Product Part Number :
License Details
----------------
Software : OS10-Enterprise
Version : 10.5.1.0
License Type : PERPETUAL
License Duration: Unlimited
License Status : Active
License location: /mnt/license/9531XC2.lic
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Troubleshoot license installation failure
An error message displays if the installation fails.
License installation failed
1. Verify the installation path to the local or remote license location.
2. Check the log on the remote server to find out why the FTP or TFTP file transfer failed.
3. Ping the remote server from the switch — use the ping and traceroute commands to test network connectivity. Check the
following if the ping fails:
● If the remote server is reachable through the management route, check if the management route is configured correctly.
● If the remote server is reachable through a front-panel port, check if the static or dynamic route is present.
● If the ping is successful and the FTP or TFTP log on to a remote server does not register a response, check if there is a
firewall in the transfer path that is blocking the transfer protocol.
4. Install the server with the license file on the same subnet as the switch.
5. Check if the server is up and running.
Downgrade to Release 10.5.0.0 or earlier releases
NOTE:
● If the version that you are downgrading to is present in the system as the standby image, you can rollback to that
release without losing any configuration or license data. Use the show boot detail command to view the standby
image version. See Rollback from 10.5.1.0 or later release to 10.5.0.0 or earlier release for more information.
● If the image that you are downgrading to is newly installed using the image install command, backup of the original
configuration data will not be available. The system boots with the default configuration. If you have a copy of the
backup configuration file (.xml) obtained from the earlier release that you are downgrading to, you can apply the saved
configuration and license files as described in Step 11 of the following procedure.
Prerequisites
Obtain a backup of the configuration data. Ensure that you have a copy of the license files. Reapply the configuration data and
licenses files after you reload the 10.5.0.0 or earlier image.
1. Upgrade the ONIE to the latest version on the switch that is being downgraded.
2. Upgrade the Firmware to the latest version on the switch that is being downgraded.
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Getting Started with Dell EMC SmartFabric OS10