Reference Guide
Usage Information The no version of this command removes the schedule activity.
Example
OS10# support-assist-activity full-transfer schedule daily hour 22 min 50
Supported Releases 10.2.0E or later
territory
Congures the territory for the company.
Syntax
territory territory
Parameters territory — Enter the territory for the company.
Default Not congured
Command Mode CONFIG-SUPPORT-ASSIST
Usage Information The no version of this command removes the company territory conguration.
Example
OS10(conf-support-assist)# contact-company name Eureka
OS10(conf-support-assist-Eureka)# territory west
Supported Releases 10.2.0E or later
Support bundle
The Support Bundle is based on the sosreport tool. Use the Support Bundle to generate an sosreport tar le that collects Linux
system conguration and diagnostics information, as well as
show command output to send to Dell Technical Support.
To send Dell Technical Support troubleshooting details about the Linux system conguration and OS10 diagnostics, generate an
sosreport tar le.
1 Generate the tar le in EXEC mode.
generate support-bundle
2 Verify the generated le in EXEC mode.
dir supportbundle
3 Send the support bundle using FTP/SFTP/SCP/TFTP in EXEC mode.
copy supportbundle://sosreport-filename.tar.gz tftp://server-address/path
Use the delete supportbundle://sosreport-filename.tar.gz command to delete a generated support bundle.
Event notications
Event notications for the generate support-bundle command are processed at the start and end of the bundle they support, and
reports either success or failure.
Support bundle generation start event
Apr 19 16:57:55: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_STARTED: generate support-
bundle execution has started successfully:All Plugin options disabled
Apr 19 16:57:55: %Node.1-Unit.1:PRI:OS10 %log-notice:SUPPORT_BUNDLE_STARTED: generate support-
bundle execution has started successfully:All Plugin options enabled
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Troubleshoot OS10