Reference Guide

Usage
Information
Only configure one SupportAssist server. If you do not configure the SupportAssist server, the system
uses the non-configurable default server. Use the show support-assist status command to view
the server configuration. The no version of this command removes the remote server.
Example
OS10(conf-support-assist)# server url https://eureka.com:444
Supported
Releases
10.2.0E or later
show support-assist eula
Displays the EULA for SupportAssist.
Syntax
show support-assist eula
Parameters None
Default None
Command Mode EXEC
Usage
Information
Use the eula-consent support-assist accept command to accept the license agreement.
Example
OS10# show support-assist eula
I accept the terms of the license agreement. You can reject the
license agreement by configuring this command 'eula-consent support-
assist reject.'
By installing SupportAssist, you allow Dell, Inc. to save your contact
information (e.g. name, phone number and/or email address) which would
be used to provide technical support for your Dell, Inc. products
and services. Dell, Inc. may use the information for providing
recommendations to improve your IT infrastructure.
SupportAssist also collects and stores machine diagnostic information,
which may include but is not limited to configuration information,
user supplied contact information, names of data volumes, IP addresses,
access control lists, diagnostics & performance information, network
configuration information, host/server configuration & performance
information and related data ("Collected Data") and transmits this
information to Dell, Inc. By downloading SupportAssist and agreeing
to be bound by these terms and the Dell, Inc. end user license
agreement, available at: www.dell.com/aeula, you agree to allow Dell,
Inc. to provide remote monitoring services of your IT environment
and you give Dell, Inc. the right to collect the Collected Data in
accordance with Dell, Inc.'s Privacy Policy, available at: www.dell.com/
privacypolicycountryspecific, in order to enable the performance of all
of the various functions of SupportAssist during your entitlement to
receive related repair services from Dell, Inc. You further agree
to allow Dell, Inc. to transmit and store the Collected Data from
SupportAssist in accordance with these terms. You agree that the
provision of SupportAssist may involve international transfers of data
from you to Dell, Inc. and/or to Dell, Inc.'s affiliates, subcontractors
or business partners. When making such transfers, Dell, Inc. shall
ensure appropriate protection is in place to safeguard the Collected
Data being transferred in connection with SupportAssist. If you are
downloading SupportAssist on behalf of a company or other legal entity,
you are further certifying to Dell, Inc. that you have appropriate
authority to provide this consent on behalf of that entity. If you do
not consent to the collection, transmission and/or use of the Collected
Data, you may not download, install or otherwise use SupportAssist.
(END)
Supported
Releases
10.2.0E or later
Troubleshoot OS10 793