Users Guide

Hardware Version : X01
Platform Name : x86_64-dell_s4100_c2338-r0
PPID : TW09H9MN282987130026
Service Tag : 9531XC2
Product Base :
Product Serial Number:
Product Part Number :
License Details
----------------
Software : OS10-Enterprise
Version : 10.5.1.0
License Type : PERPETUAL
License Duration: Unlimited
License Status : Active
License location: /mnt/license/9531XC2.lic
---------------------------------------------------------
Troubleshoot license installation failure
An error message displays if the installation fails.
License installation failed
1. Verify the installation path to the local or remote license location.
2. Check the log of the remote server to find out why the FTP or TFTP file transfer failed.
3. Ping the remote server from the switchuse the ping and traceroute commands to test network connectivity. Check
the following if the ping fails:
If the remote server is reachable through the management route, check if the management route is configured correctly.
If the remote server is reachable through a front-panel port, check if the static or dynamic route is present.
If the ping is successful and the FTP or TFTP log on to a remote server does not register a response, check if there is a
firewall in the transfer path that is blocking the transfer protocol.
4. Install the server with the license file on the same subnet as the switch.
5. Check if the server is up and running.
Installing SmartFabric OS10
13