Connectivity Guide

Parameters
• support-assist — Enter to accept or reject the EULA for the service.
• accept — Enter to accept the EULA-consent.
• reject — Enter to reject EULA-consent.
Default Not congured
Command Mode CONFIGURATION
Usage Information If you reject the end-user license agreement, you cannot access Conguration mode. If there is an existing
SupportAssist conguration, the conguration is not removed and the feature is disabled.
Example (Accept)
OS10(config)# eula-consent support-assist accept
Example (Reject)
OS10(config)# eula-consent support-assist reject
This action will disable Support Assist and erase all configured data.Do you
want to proceed ? [Y/N]:Y
Supported Releases 10.2.0E or later
preferred-method
Congures a preferred method to contact an individual.
Syntax
preferred-method {email | phone | no-contact}
Parameters
• email — Enter to select email as the preferred contact method.
• phone — Enter to select phone as the preferred contact method.
• no-contact — Enter to select no-contact as the preferred contact method.
Default No-contact
Command Mode SUPPORT-ASSIST
Usage Information The no version of this command removes the conguration.
Example
OS10(conf-support-assist-Eureka-JohnJamesSmith)# preferred-method email
Supported Releases 10.2.0E or later
proxy-server
Congures a proxy IP address for reaching the SupportAssist server.
Syntax
proxy-server ip ipv4-address port number
Parameters
• ipv4-address— Enter the IPv4 address of the proxy server in a dotted decimal format (A.B.C.D).
• number — Enter the port number, from 0 to 65535.
Default Not congured
Command Mode SUPPORT-ASSIST
Usage Information You cannot use an IPv6 address with this command.
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