Reference Guide

● yearly — Schedule the yearly task:
○ month number — Enter the keyword and number of the month to schedule the yearly task (1 to
12).
○ day number — Enter the keyword and the number of the day to schedule the monthly task (1 to
31).
Default Weekly on Sunday at midnight (hour 0 minute 0)
Command Mode EXEC
Usage
Information
The no version of this command removes the schedule activity.
Example
OS10# support-assist-activity full-transfer schedule daily hour 22 min 50
Supported
Releases
10.2.0E or later
territory
Configures the territory for the company.
Syntax
territory territory
Parameters territory — Enter the territory for the company.
Default Not configured
Command Mode CONFIG-SUPPORT-ASSIST
Usage
Information
The no version of this command removes the company territory configuration.
Example
OS10(conf-support-assist)# contact-company name Eureka
OS10(conf-support-assist-Eureka)# territory west
Supported
Releases
10.2.0E or later
Support bundle
The Support Bundle is based on the sosreport tool. Use the Support Bundle to generate an sosreport tar file that collects
Linux system configuration and diagnostics information, as well as show command output to send to Dell Technical Support.
To send Dell Technical Support troubleshooting details about the Linux system configuration and OS10 diagnostics, generate an
sosreport tar file.
1. Generate the tar file in EXEC mode.
generate support-bundle
2. Verify the generated file in EXEC mode.
dir supportbundle
3. Send the support bundle using FTP/SFTP/SCP/TFTP in EXEC mode.
copy supportbundle://sosreport-filename.tar.gz tftp://server-address/path
Use the delete supportbundle://sosreport-filename.tar.gz command to delete a generated support bundle.
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Troubleshoot OS10