Reference Guide

perpetual license to run beyond the trial period. See the Quick Start Guide shipped with your device and My Account FAQs for
more information.
Download an OS10 image and license to:
● Re-install the license on a Dell EMC ONIE switch with factory-installed OS10 image and license.
● Install OS10 on a Dell EMC ONIE switch without an operating system (OS) or license installed:
○ Device converted from OS9 or a third-party OS after you uninstall (wipe clean) the original OS
○ Replacement device received from Dell EMC return material authorization (RMA)
● Upgrade the OS10 image (see Upgrade OS10).
Your OS10 purchase allows you to download software images posted within the first 90 days of ownership. To extend the
software entitlement, you must have a Dell EMC ProSupport or ProSupport Plus contract on your hardware.
Re-install license on factory-loaded OS10
OS10 Enterprise Edition runs with a perpetual license on an ONIE-enabled device with OS10 factory-installed. The license file is
installed on the switch. If the license becomes corrupted or is wiped out, you must download the license from DDL under the
purchaser's account and reinstall it.
1. Sign in to DDL using your account credentials.
2. Locate the hardware product name with the entitlement ID and order number.
3. Check that the Service Tag of the purchased device displays in the Assigned To: field on the Products page.
4. Click Key Available for Download.
5. Select how you want to receive the license key — by email or downloaded to your local device.
6. Click Submit.
7. Save the License.zip file and follow the instructions in Install license to install the license.
Without operating system installed
You can purchase the OS10 Enterprise Edition image with an after point-of-sale (APOS) order for a Dell EMC ONIE-enabled
device that does not have a default operating system or license installed. When the order is fulfilled, you receive an email
notification with a software entitlement ID, order number, and link to the DDL.
Bind the software entitlement to the Service Tag of the switch to extend the entitled download period to be the same time
as the support contract. OS10 software entitlement allows you to download OS10 software images posted before the purchase
date and within 90 days of the date, by default.
1. Sign into DDL using your account credentials.
2. Locate the entry for your entitlement ID and order number sent by email, then select the product name.
3. On the Product page, the Assigned To: field on the Product tab is blank. Click Key Available for Download.
4. Enter the Service Tag of the device you purchased the OS10 Enterprise Edition for in the Bind to: and Re-enter ID:
fields. This step binds the software entitlement to the service tag of the switch.
5. Select how you want to receive the license key — by email or downloaded to your local device.
6. Click Submit to download the License.zip file.
7. Select the Available Downloads tab.
8. Select the OS10 Enterprise Edition release to download, then click Download.
9. Read the Dell End User License Agreement. Scroll to the end of the agreement, then click Yes, I agree.
10. Select how you want to download the software files, then click Download Now.
After you download the OS10 Enterprise Edition image, unzip the .tar file by following these guidelines:
● Extract the OIS10 binary file from the .tar file using any file archiver/compressor software. For example, to unzip a .tar file
on a Linux server or from the ONIE prompt, enter:
tar -xf tar_filename
● On a Windows server, some Windows unzip applications insert extra carriage returns (CR) or line feeds (LF) when they
extract the contents of a .tar file. The additional CRs or LFs may corrupt the downloaded OS10 binary image. Turn off this
option if you use a Windows-based tool to untar an OS10 binary file.
● Generate a checksum for the downloaded OS10 binary image by running the md5sum command on the image file. Ensure
that the generated checksum matches the checksum extracted from the .tar file.
md5sum image_filename
After you unzip the OS10 Enterprise Edition and download the license, see Installation and Install license for complete installation
and license information.
RMA replacement
Getting Started
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