Reference Guide

Show EULA license
OS10# show support-assist eula
I accept the terms of the license agreement. You can reject the license agreement by
configuring this command 'eula-consent support-assist reject.'
By installing SupportAssist, you allow Dell to save your contact information (e.g. name,
phone number and/or email address) which would be used to provide technical support
for your Dell products and services. Dell may use the information for providing
recommendations to improve your IT infrastructure.
Dell SupportAssist also collects and stores machine diagnostic information, which
may include but is not limited to configuration information, user supplied contact
information, names of data volumes, IP addresses, access control lists, diagnostics &
performance information, network configuration information, host/server configuration
& performance information and related data ("Collected Data") and transmits this
information to Dell. By downloading SupportAssist and agreeing to be bound by these
terms and the Dell end user license agreement, available at: www.dell.com/aeula, you
agree to allow Dell to provide remote monitoring services of your IT environment and
you give Dell the right to collect the Collected Data in accordance with Dell's Privacy
Policy, available at: www.dell.com/privacypolicycountryspecific, in order to enable the
performance of all of the various functions of SupportAssist during your entitlement to
receive related repair services from Dell. You further agree to allow Dell to transmit
and store the Collected Data from SupportAssist in accordance with these terms. You
agree that the provision of SupportAssist may involve international transfers of data
from you to Dell and/or to Dell's affiliates, subcontractors or business partners. When
making such transfers, Dell shall ensure appropriate protection is in plac/opt/dell/ose
to safeguard the Collected Data being transferred in connection with SupportAssist. If
you are downloading SupportAssist on behalf of a company or other legal entity, you are
further certifying to Dell that you have appropriate authority to provide this consent
on behalf of that entity. If you do not consent to the collection, transmission and/or
use of the Collected Data, you may not download, install or otherwise use SupportAssist.
(END)
Set company name
You can optionally configure name, address and territory information. Although this information is optional, it is used by Dell
Technical Support to identify which company owns the device.
1. (Optional) Configure contact information in SUPPORT-ASSIST mode.
contact-company name name
2. (Optional) Configure address information in SUPPORT-ASSIST mode. Use the no address command to remove the
configuration.
address city name state name country name zipcode number
3. (Optional) Configure street address information in SUPPORT-ASSIST mode. Use double quotes to add spaces within an
address. Use the no street-address command to remove the configuration.
street-address {address-line-1} [{address-line-2} {address-line-3}]
4. (Optional) Configure the territory and set the coverage in SUPPORT-ASSIST mode. Use the no territory command to
remove the configuration.
territory company-territory
Configure SupportAssist company
OS10(conf-support-assist)# contact-company name Eureka
OS10(conf-support-assist-Eureka)# address city San Jose state California Country America
zipcode 95123
OS10(conf-support-assist-Eureka)# street-address "123 Main Street" "Bldg 999"
OS10(conf-support-assist-Eureka)# territory sales
Troubleshoot OS10
787