Users Guide

Table Of Contents
The no version of this command disables the activity.
Examples
OS10(conf-support-assist)# activity event-notification enable
OS10(conf-support-assist)# activity full-transfer enable
Supported
Releases
10.2.0E or later
contact-company
Configures the company contact information.
Syntax
contact-company name company-name
Parameters company-nameEnter the contact company name.
Default Not configured
Command Mode SUPPORT-ASSIST
Usage
Information
You can enter only one contact company. This command takes you to a submode where you can provide
more company contact information.
Supported on the MX9116n and MX5108n switches in Full Switch mode starting in release 10.4.0(R3S).
Also supported in SmartFabric mode starting in release 10.5.0.
The no version of this command removes the configuration.
Example
OS10(conf-support-assist)# contact-company name ExampleCompanyName
OS10(conf-support-assist-ExampleCompanyName)#
Supported
Releases
10.2.0E or later
server url
Configures the URL and port of the SupportAssist server and specifies the username and password needed for SupportAssist
server authorization.
Syntax
server url {default | server-url-string} username username password
password
Parameters
defaultEnter the default to connect to the SupportAssist server (https://esrs3.emc.com).
server-url-stringEnter the domain name or IP address of the SupportAssist server.
usernameEnter the username to establish connectivity with the SupportAssist server.
passwordEnter the password to establish connectivity with the SupportAssist server.
Default None
Command Mode SUPPORT-ASSIST
Usage
Information
Enter your Dell Digital Locker (DDL) credentials. This account must have entitlements to the OS10 switch
in DDL. To view the server configuration. The no version of this command removes the configuration,
only configure one SupportAssist server, use the show support-assist status command.
Supported on the MX9116n and MX5108n switches in Full Switch mode starting in release 10.4.0(R3S).
Also supported in SmartFabric mode starting in release 10.5.0.
Example
OS10(conf-support-assist)# server url default username
youremailid@example.com password Password1
Supported
Releases
10.2.0E or later
Troubleshoot Dell EMC SmartFabric OS10 1557