Reference Guide

information, host/server configuration & performance information and related
data ("Collected Data") and transmits this information to Dell, Inc. By
downloading SupportAssist and agreeing to be bound by these terms and the
Dell, Inc. end user license agreement, available at: www.dell.com/aeula, you
agree to allow Dell, Inc. to provide remote monitoring services of your IT
environment and you give Dell, Inc. the right to collect the Collected Data in
accordance with Dell, Inc.'s Privacy Policy, available at: www.dell.com/
privacypolicycountryspecific, in order to enable the performance of all of the
various functions of SupportAssist during your entitlement to receive related
repair services from Dell, Inc. You further agree to allow Dell, Inc. to
transmit and store the Collected Data from SupportAssist in accordance with
these terms. You agree that the provision of SupportAssist may involve
international transfers of data from you to Dell, Inc. and/or to Dell, Inc.'s
affiliates, subcontractors or business partners. When making such transfers,
Dell, Inc. shall ensure appropriate protection is in place to safeguard the
Collected Data being transferred in connection with SupportAssist. If you are
downloading SupportAssist on behalf of a company or other legal entity, you
are further certifying to Dell, Inc. that you have appropriate authority to
provide this consent on behalf of that entity. If you do not consent to the
collection, transmission and/or use of the Collected Data, you may not
download, install or otherwise use SupportAssist.
(END)
Supported Releases 10.2.0E or later
show support-assist status
Displays SupportAssist status information including activities and events.
Syntax
show support-assist status
Parameters None
Default Not congured
Command Mode EXEC
Example
OS10# show support-assist status
EULA : Accepted
Service : Enabled
Contact-Company : DellCMLCAEOS10
Street Address : 7625 Smetana Lane Dr
Bldg 7615
Cube F577
City : Minneapolis
State : Minnesota
Country : USA
Zipcode : 55418
Territory : USA
Contact-person : Michael Dale
Email : [e-mail]
Primary phone : [phone]
Alternate phone :
Contact method : email
Server(configured) : https://web.dell.com
Proxy IP :
Proxy Port :
Proxy username :
Activity Enable State :
Activity State
--------------------------------
coredump-transfer enabled
event-notification enabled
full-transfer enabled
Troubleshoot OS10 685