Users Guide

If it is not possible to restore your factory defaults with the installed OS, reboot the system from the Grub menu and select
ONIE: Rescue. ONIE Rescue bypasses the installed operating system and boots the system into ONIE until you reboot the
system. After ONIE Rescue completes, the system resets and boots to the ONIE console.
1. Restore the factory defaults on your system from the Grub menu using the ONIE: Uninstall OS command. To select
which entry is highlighted, use the up and down arrow keys.
+--------------------------------------+
| ONIE: Install OS |
| ONIE: Rescue |
|*ONIE: Uninstall OS |
| ONIE: Update ONIE |
| ONIE: Embed ONIE |
| ONIE: Diag ONIE |
+--------------------------------------+
2. Press Enter to activate the console.
3. Return to the default ONIE settings using the onie-uninstaller command.
ONIE:/ # onie-uninstaller
uninstallerErasing internal mass storage device: /dev/sda4 (32MB)
Percent complete: 100%
Erase complete.
Deleting partition 4 from /dev/sda
Erasing internal mass storage device: /dev/sda5 (300MB)
Percent complete: 100%
Erase complete.
Deleting partition 5 from /dev/sda
Erasing internal mass storage device: /dev/sda6 (300MB)
Percent complete: 100%
Erase complete.
Deleting partition 6 from /dev/sda
Erasing internal mass storage device: /dev/sda7 (12461MB)
Percent complete: 100%
Erase complete.
Deleting partition 7 from /dev/sda
Installing for i386-pc platform.
Installation finished. No error reported.
Uninstall complete. Rebooting...
ONIE:/ # discover: Rescue mode detected. No discover stopped.
Stopping: dropbear ssh daemon... done.
Stopping: telnetd... done.
Stopping: syslogd... done.
Info: Unmounting kernel filesystems
The system is going down NOW!
Sent SIGTERM to all processes
Sent SIGKILL tosd 4:0:0:0: [sda] Synchronizing SCSI cache
Restarting system.
machine restart
SupportAssist
The SupportAssist feature monitors the devices in your network that run the Dell EMC Networking Operating System. This
feature offers an extra layer of service to your IT support capabilities by:
● Identifying issues and helping you resolve them quickly.
● Proactively monitoring the network and minimizing the risk of downtime.
SupportAssist periodically collects information about configuration, inventory, logs, and so on, from the network devices. It
sends this information securely to a centralized Dell EMC SupportAssist infrastructure server, referred to as the SupportAssist
server in this section. The Dell EMC SupportAssist infrastructure service specifies a structured format to collect the data. If
there is a failure, SupportAssist automatically creates a support case. You receive a notification through email about the case
details.
SupportAssist communicates with the SupportAssist server through the Internet and uploads troubleshooting information at
scheduled intervals.
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Troubleshoot Dell EMC SmartFabric OS10