Reference Guide

Table Of Contents
Example (Reject)
OS10(config)# eula-consent support-assist reject
This action will disable Support Assist and erase all configured data.Do
you want to proceed ? [Y/N]:Y
Supported
Releases
10.2.0E or later
preferred-method
Configures a preferred method to contact an individual.
Syntax
preferred-method {email | phone | no-contact}
Parameters
email Enter to select email as the preferred contact method.
phone Enter to select phone as the preferred contact method.
no-contact Enter to select no-contact as the preferred contact method.
Default No-contact
Command Mode SUPPORT-ASSIST
Usage
Information
The no version of this command removes the configuration.
Example
OS10(conf-support-assist-Eureka-JohnJamesSmith)# preferred-method email
Supported
Releases
10.2.0E or later
proxy-server
Configures a proxy IP address for reaching the SupportAssist server.
Syntax
proxy-server ip ipv4-address port number
Parameters
ipv4-address Enter the IPv4 address of the proxy server in a dotted decimal format (A.B.C.D).
number Enter the port number (0 to 65535).
Default Not configured
Command Mode SUPPORT-ASSIST
Usage
Information
You cannot use an IPv6 address with this command.
Example
OS10(conf-support-assist)# proxy-server ip 10.1.1.5 port 701
Supported
Releases
10.2.0E or later
server url
Configures the domain or IP address of the remote SupportAssist server.
Syntax
server url server-url-string
Parameters server-url-string Enter the domain or IP address of the remote SupportAssist server. To include
a space, enter a space within double quotes.
Default https://stor.g3.ph.dell.com
Command Mode SUPPORT-ASSIST
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