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ManualsBrandsDell ManualsAccess PlatformsPowerSwitch S4248FB-ON /S4248FBL-ON
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Table Of Contents
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Faulty media
This section describes the behavior of pluggable media that OS10 cannot read because of some hardware or mechanical fault.
Detect faulty media
If the pluggable media that you insert into an interface is faulty, you will see a message similar to the following one on the
console:
Nov 09 15:03:23 OS10 dn_alm[997]: Node.1-Unit.1:PRI [event],
Dell EMC (OS10) %EQM_MEDIA_PRESENT: Media inserted . Media FAULT MEDIA
in slot:1 port:47 serial number: is not qualified
Use the show inventory media command to check for faulty media. This command lists all the optical modules installed in
switch ports. Optical modules that are listed as FAULT MEDIA cannot be read and the show commands do not display all the
information for such modules.
OS10# show inventory media
-----------------------------------------------------------------------
System Inventory Media
-----------------------------------------------------------------------
Node/Slot/Port Category Media Serial Dell EMC
Number Qualified
1/1/7 QSFP+ QSFP+ 40GBASE-CR4-5.0M APF121800248D4 true
1/1/8 QSFP+ QSFP+ 40GBASE-CR4-5.0M APF121800248D4 true
1/1/9 Not Present
1/1/10 UNKNOWN FAULT MEDIA false
1/1/11 UNKNOWN FAULT MEDIA false
1/1/12 UNKNOWN FAULT MEDIA false
-----------------------------------------------------------------------
Troubleshoot faulty media
NOTE: For normal operations, you must replace any faulty media inserted in the switch.
1. Check whether the optical module is inserted properly by performing an online insertion and removal (OIR) on the faulty
media.
2. If the issue persists, use the Return Material Authorization (RMA) process and replace the faulty media.
View solution ID
Dell EMC networking switches that are part of a larger solution require a solution identifier (ID).
To view the solution ID including the product base, product serial number, and product part number, use the following show
commands:
View inventory
OS10# show inventory
Product : S6000-ON
Description : S6000-ON 32x40GbE QSFP+ Interface Module
Software version : 10.4.9999EX
Product Base : ECS Gen3
Product Serial Number : APM001123456789
Product Part Number : 900-590-001
Troubleshoot Dell EMC SmartFabric OS10
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