Users Guide

support-assist
Dell(conf)#support-assist
Dell(conf-supportassist)#
3. (Optional) Congure the contact information for the company.
SUPPORTASSIST mode
contact-company name {company-name}[company-next-name] ... [company-next-name]
Dell(conf)#support-assist
Dell(conf-supportassist)#contact-company name test
Dell(conf-supportassist-cmpy-test)#
4. (Optional) Congure the contact name for an individual.
SUPPORTASSIST mode
contact-person [first <first-name>] last <last-name>
Dell(conf)#support-assist
Dell(conf-supportassist)#contact-person first john last doe
Dell(conf-supportassist-pers-john_doe)#
5. (Optional) Congure the name of the remote SupportAssist Server and move to SupportAssist Server mode.
SUPPORTASSIST mode
server server-name
Dell(conf)#support-assist
Dell(conf-supportassist)#server default
Dell(conf-supportassist-serv-default)#
You can congure a maximum of two servers:
• default server
• custom user congured server
6. Enable all activities and servers for the SupportAssist service.
SUPPORTASSIST mode
enable all
Dell(conf)#support-assist
Dell(conf-supportassist)#enable all
7. Trigger an activity event immediately.
EXEC Privilege mode
support-assist activity {full-transfer} start now
Dell#support-assist activity full-transfer start now
Conguring SupportAssist Activity
SupportAssist Activity mode allows you to congure and view the action-manifest le for a specic activity.
To congure SupportAssist activity, use the following commands.
1. Move to the SupportAssist Activity mode for an activity. Allows you to congure customized details for a specic activity.
SUPPORTASSIST mode
SupportAssist
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