Users Guide

[no] enable
Dell(conf-supportassist-act-full-transfer)#enable
Dell(conf-supportassist-act-full-transfer)#
Conguring SupportAssist Company
SupportAssist Company mode allows you to congure name, address and territory information of the company. SupportAssist
Company congurations are optional for the SupportAssist service.
To congure SupportAssist company, use the following commands.
1. Congure the contact information for the company.
SUPPORTASSIST mode
[no] contact-company name {company-name}[company-next-name] ... [company-next-name]
Dell(conf-supportassist)#contact-company name test
Dell(conf-supportassist-cmpy-test)#
2. Congure the address information for the company.
SUPPORTASSIST COMPANY mode
[no] address [city company-city] [{province | region | state} name] [country company-
country
] [{postalcode | zipcode] company-code]
Dell(conf-supportassist-cmpy-test)#address city MyCity state MyState country MyCountry
Dell(conf-supportassist-cmpy-test)#
3. Congure the street address information for the company.
SUPPORTASSIST COMPANY mode
[no] street-address {address1}[address2]…[address8]
Dell(conf-supportassist-cmpy-test)#street-address 123 Main Street
Dell(conf-supportassist-cmpy-test)#
4. Congure the territory and set the coverage for the company site.
SUPPORTASSIST COMPANY mode
[no] territory company-territory
Dell(conf-supportassist-cmpy-test)#territory IN
Dell(conf-supportassist-cmpy-test)#
Conguring SupportAssist Person
SupportAssist Person mode allows you to congure name, email addresses, phone, method and time zone for contacting the person.
SupportAssist Person congurations are optional for the SupportAssist service.
To congure SupportAssist person, use the following commands.
1. Congure the contact name for an individual.
SUPPORTASSIST mode
[no] contact-person [first <first-name>] last <last-name>
Dell(conf-supportassist)#contact-person first john last doe
Dell(conf-supportassist-pers-john_doe)#
2. Congure the email addresses to reach the contact person.
SUPPORTASSIST PERSON mode
SupportAssist
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