Users Guide

● Even before you accept or reject the EULA, the configuration data is sent to the default centrally
deployed SupportAssist Server. If you reject the EULA, the configuration data is not transmitted to
the SupportAssist server.
● If there is an existing SupportAssist configuration, the configuration is not removed and the feature is
disabled.
Example
Dell(conf)# eula-consent support-assist accept
I accept the terms of the license agreement. You can reject
the license agreement by configuring this command
'eula-consent support-assist reject'.
By installing SupportAssist, you allow Dell to save your
contact information (e.g. name, phone number and/or
email address) which would be used to provide technical
support for your Dell products and services. Dell may use
the information for providing recommendations to improve
your IT infrastructure.
Dell SupportAssist also collects and stores machine diagnostic
information, which may include but is not limited to
configuration information, user supplied contact information,
names of data volumes, IP addresses, access control lists,
diagnostics & performance information, network configuration
information, host/server configuration & performance
information and related data ("Collected Data") and transmits
this information to Dell. By downloading SupportAssist and
agreeing to be bound by these terms and the Dell end user
license agreement, available at: www.dell.com/aeula, you
agree to allow Dell to provide remote monitoring services of
your IT environment and you give Dell the right to collect the
Collected Data in accordance with Dells Privacy Policy,
available at: www.dell.com/privacypolicycountryspecific,
in order to enable the performance of all of the various
functions of SupportAssist during your entitlement to receive
related repair services from Dell,. You further agree to
allow Dell to transmit and store the Collected Data from
SupportAssist in accordance with these terms. You agree
that the provision of SupportAssist may involve international
transfers of data from you to Dell and/or to Dells affiliates,
subcontractors or business partners. When making such
transfers, Dell shall ensure appropriate protection is in
place to safeguard the Collected Data being transferred in
connection with SupportAssist. If you are downloading
SupportAssist on behalf of a company or other legal entity,
you are further certifying to Dell that you have
appropriate authority to provide this consent on behalf
of that entity. If you do not consent to the collection,
transmission and/or use of the Collected Data, you may
not download, install or otherwise use SupportAssist.
Related
Commands
● support-assist — moves to the SupportAssist Configuration mode.
support-assist
Move to the SupportAssist configuration mode.
Syntax
support-assist
To remove all the configuration of the SupportAssist service, use the no support-assist command.
Command Modes CONFIGURATION
Command
History
This guide is platform-specific. For command information about other platforms, see the relevant Dell
Networking OS Command Line Reference Guide.
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