Users Guide

1 Display the SupportAssist activity in EXEC mode.
show support-assist status
2 Display the EULA license agreement in EXEC mode.
show support-assist eula
View SupportAssist status
OS10# show support-assist status
EULA : Accepted
Service : Enabled
Contact-Company : DellCMLCAEOS10
Street Address : 7625 Smetana Lane Dr
Bldg 7615
Cube F577
City : Minneapolis
State : Minnesota
Country : USA
Zipcode : 55418
Territory : USA
Contact-person : Michael Dale
Email : [e-mail]
Primary phone : [phone]
Alternate phone :
Contact method : email
Server(configured) : https://web.dell.com
Proxy IP :
Proxy Port :
Proxy username :
Activity Enable State :
Activity State
--------------------------------
coredump-transfer enabled
event-notification enabled
full-transfer enabled
Scheduled Activity List :
Activity Schedule Schedule created on
------------------------------------------------------------
full-transfer weekly: on sun at 00:00 Sep 12,2016 18:57:40
Activity Status :
Activity Status last start last success
-------------------------------------------------------------------------
coredump-transfer success Sep 12,2016 20:48:41 Sep 12,2016 20:48:42
event-notification success Sep 12,2016 20:51:51 Sep 12,2016 20:51:51
full-transfer success Sep 12,2016 20:30:28 Sep 12,2016 20:30:52
View EULA license
OS10# show support-assist eula
I accept the terms of the license agreement. You can reject the license agreement by
configuring this command 'eula-consent support-assist reject.'
By installing SupportAssist, you allow Dell to save your contact information (e.g. name, phone
number and/or email address) which would be used to provide technical support for your Dell
products and services. Dell may use the information for providing recommendations to improve
your IT infrastructure.
Dell SupportAssist also collects and stores machine diagnostic information, which may include
but is not limited to configuration information, user supplied contact information, names of
data volumes, IP addresses, access control lists, diagnostics & performance information,
network configuration information, host/server configuration & performance information and
related data ("Collected Data") and transmits this information to Dell. By downloading
SupportAssist and agreeing to be bound by these terms and the Dell end user license agreement,
available at: www.dell.com/aeula, you agree to allow Dell to provide remote monitoring services
of your IT environment and you give Dell the right to collect the Collected Data in accordance
with Dell's Privacy Policy, available at: www.dell.com/privacypolicycountryspecific, in order
to enable the performance of all of the various functions of SupportAssist during your
entitlement to receive related repair services from Dell,. You further agree to allow Dell to
transmit and store the Collected Data from SupportAssist in accordance with these terms. You
agree that the provision of SupportAssist may involve international transfers of data from you
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