Users Guide

SupportAssist

SupportAssist sends troubleshooting data securely to Dell. SupportAssist in this Dell Networking OS release does not support automated

email notification at the time of hardware fault alert, automatic case creation, automatic part dispatch, or reports. SupportAssist requires

Dell Networking OS 9.9(0.0) and SmartScripts 9.7 or later to be installed on the Dell Networking device. For more information on

SmartScripts, see Dell Networking Open Automation guide.

Figure 121. SupportAssist

NOTE

: SupportAssist is enabled by default on the system. To disable SupportAssist, enter the eula-consent support-

assist reject command in Global Configuration mode and save the configuration.

Topics:

• Configuring SupportAssist Using a Configuration Wizard

• Configuring SupportAssist Manually

• Configuring SupportAssist Activity

• Configuring SupportAssist Company

• Configuring SupportAssist Person

• Configuring SupportAssist Server

• Viewing SupportAssist Configuration

SupportAssist 863