FAQ

3 Upgrade the DIAG Installer. Again, boot to ONIE Rescue mode and install onie diag installer.
NOTE: The command onie-nos-install, shown in bold, is not available in S4810-ON ONIE version 1.0.0.1; instead
use the install_url ONIE:/bin # install_url command.
ONIE:/ # onie-nos-install tftp://xx.xx.xx.xx/ON-DIAG/<platform>/JUL-08-2014/diag-installer-
powerpc-dell_<platform>_on_p2020-r0.bin
Stopping: discover... done.
Info: Fetching tftp://xx.xx.xx.xx/ON-DIAG/<
platform>/JUL-08-2014/diag-installer-powerpc-
dell_<platform>_on_p2020-r0.bin ...
ON-DIAG/S4810/JUL-08 100% |*******************************| 1361k 0:00:00 ETA
ONIE: Executing installer: tftp://xx.xx.xx.xx/ON-DIAG/<
platform>/JUL-08-2014/diag-installer-
powerpc-dell_<platform>_on_p2020-r0.bin
Verifying image checksum ... OK.
Preparing image archive ...
Preparing image archive ...sed -e '1,/^exit_marker$/d' /installer | tar xf - OK.
Diag Installer: platform: powerpc-dell_<
platform>_on_p2020-r0
Erasing block: 128/128 (100%)
Writing kb: 16376/16384 (99%)
Verifying kb: 16376/16384 (99%)
ONIE:/ # umount: can't remount rootfs read-only
The system is going down NOW!
Sent SIGTERM to all processes
Sent SIGKILL toRestarting system.
Reset via the platform CPLD
4 Start ONIE diagnostics. To start the ONIE diagnostics for the S6000–ON, use the onie-diag option from the ONIE menu. To start
the ONIE diagnostics for the S4810–ON or N1108EP-ON, use the following procedure:
a Set the u-boot environment onie_boot reason using ONIE:/ # onie-set-env onie_boot_reason diag from the
ONIE # prompt or using dell_<platform>_on > setenv onie_boot_reason diag from the u-boot prompt.
b Reboot the system to launch and run the ONIE diagnostics.
For more information and output examples, see edatool.
NOTE
: To return to your networking operating software, enter the reboot command.
Troubleshooting issues
To help you solve an issue, use the following troubleshooting solutions.
Table 1. Troubleshooting Issues and Solutions
Problem Description and Solution
• A tool indicates a device as failing, but I do not believe this is
correct.
• A tool indicates a device as passing, but I do not believe this is
correct.
• If the conguration le for the particular tool was somehow
corrupted, the results may be non-deterministic or inaccurate.
Download the diagnostic package again; this ensures a clean
copy of the conguration les. Then, re-run the tool.
I need to verify the version of a specic EDA tool.
• All versions of the tools loaded from the diagnostic package are
listed in the /diag/README le. When you run edatool, the
output from the README le is output to the console and the
logfile /mnt/diag.log le.
• Any updates to tools are in the form of a new diagnostic
package, which contains the corresponding README le.
The storagetool command runs and indicates a failure, but I do
not believe this is correct.
• To run tests, the storage tool requires that you mount the
storage device. To verify that there are mounted devices, use
the mount command. If the device is mounted, the results
indicate a problem with the physical device.
10 ONIE diagnostics