Install Guide
Technical support
The following section supplies contact information for Dell Technical Support.
Topics:
• Dell support
• Technical assistance center
• Hardware replacement request
Dell support
Dell support provides a range of documents and tools to assist you with eectively using Dell EMC equipment and mitigating the impact of
network outages.
Through Dell Support you can obtain technical information regarding Dell Networking products, access to software upgrades and patches,
and open and manage your Technical Assistance Center (TAC) cases. Dell Networking Support provides integrated, secure access to these
services.
Accessing iSupport Services
The URL for iSupport is http://www.dell.com/support. You must have a userid and password to access iSupport services. If you do not
have a userid and password, you can request these at the website.
To request a userid, password, and iSupport services, follow these steps.
1 On the Dell Networking Support page, click the Account Request link.
2 Fill out the User Account Request form and click Send. You will receive your userid and password by email.
3 To access iSupport services, click the LOGIN link and enter your userid and password.
Technical assistance center
How to Contact Dell
Networking TAC
Log in to Support at www.dell.com/support and select the Service Request tab.
Information to
Submit When
Opening a Support
Case
• Your name, company name, phone number, and email address
• Preferred method of contact
• Model number
• Software version number
• Symptom description
Managing Your Case Log in to iSupport and select the Service Request tab to view all open cases and Return Materials Authorizations
(RMAs).
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