Users Guide

Set default activity schedule
OS10(conf-support-assist)# no support-assist-activity full-transfer schedule
View status
View the SupportAssist configuration status, details, and EULA information using the following show commands:
1. View the SupportAssist activity in EXEC mode.
show support-assist status
2. View the EULA license agreement in EXEC mode.
show support-assist eula
View SupportAssist status
OS10# show support-assist status
EULA support-assist : Accepted
Service : Enabled
Contact-Company : ExampleCompanyName
Street Address : Olympia
City : SanJose
State : California
Country : USA
Zipcode : 95123
Territory : West
Contact-person : Firstname Lastname
Primary email : [e-mail]
Alternate email : [e-mail]
Primary phone : [phone]
Alternate phone : [phone]
Contact method : email
Server(configured) : default
Activity Enable State :
Activity State
--------------------------------
full-transfer Enabled
event-notification Enabled
Scheduled Activity List :
Activity Schedule Schedule created on
--------------------------------------------------------------------------------------
full-transfer None Never
Activity Status :
Activity Status last start last success
----------------------------------------------------------------------------------------
full-transfer Success 2019-06-13 16:08:51 2019-06-13
16:15:19
event-notification Success 2019-06-13 16:04:35 2019-06-13
16:04:39
keep-alive Success 2019-06-13 18:00:00 2019-06-13
17:30:03
Server Status :
Last KeepAlive Status : Failed
Last KeepAlive Successful at : 2019-06-13 17:30:03
Last KeepAlive Failed at : 2019-06-13 18:00:03
Last MFT Status : Success
Last MFT Successful at : 2019-06-13 16:15:19
Last MFT Failed at : Never
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