Specifications

10 Stuck Tapes
There is a good possibility that a stuck tape was generated by dropped or damaged media. Different drives will
react differently if damaged media is inserted. Some may eject a tape and some tapes may become permanently
stuck in the drive and require the drive to be returned. Most LTO drives have a capability to reset the drive in the
event of a stuck tape or other non-responsive drive issues. Attempting this drive reset may or may not help in
removing a stuck tape.
Note: Dell PowerEdge Diagnostics also includes a Media Eject test that can be run to force an eject on a tape.
How to perform a device reset on Dell PowerVault 110T LTO
drives
Dell PowerVault 110T LTO
Insert a paper clip into the reset hole on the front panel of the drive
Dell PowerVault 110T LTO-1
Press and hold the Eject button for more than 5 seconds and release the Eject button –
press Eject again to eject tape
Dell PowerVault 110T LTO-2-L
(Certance)
Press and hold the Eject button for more than 5 seconds. The tape should eject within 40
seconds.
Dell PowerVault 110T LTO-2-L
(Tandberg)
Press and hold the Eject button for 6 sec. The drive enters “Service mode” shown by all
LED’s flashing slowly. Press Eject twice, the Activity LED flashes fast, then double-click
the Eject button.
Dell PowerVault 110T LTO-2
Press and hold the Eject button for more than 10 seconds and release the Eject button –
press Eject again to eject tape.
Dell PowerVault 110T LTO-3
Press and hold the Eject button for more than 10 seconds and release the Eject button -
press Eject again to eject tape
Dell LTO Media Handbook Page 19