DellTM PowerVaultTM 110T LTO-2 Tape Drive User's Guide Introduction Setting Up the Tape Drive Using the Tape Drive Using the Tape Backup Software Troubleshooting Specifications Glossary NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Back to Contents Page Glossary: DellTM PowerVaultTM 110T LTO-2 Tape Drive User's Guide -A -B -C-D-E -F -G-H-I-J-L-M -N-O-P -R-S -T-U-V -W A A. See ampere. ampere (A). A unit of measure for electric current that is equivalent to a flow of one coulomb per second, or equivalent to the current produced by one volt applied across a resistance of one ohm. adapter. See adapter card. adapter card. A circuit board that adds function to a computer. B backups.
dc. See direct current. degauss. To make a magnetic tape nonmagnetic by exposing the tape to electrical coils which carry currents that neutralize the magnetism of the tape. device. Any hardware component or peripheral, such as a tape drive or tape library, that can receive and send data. device driver. A file that contains the firmware that is needed to use an attached device. diagnostic. A software program that is designed to recognize, locate, and explain faults in equipment or errors in programs.
inch. A unit of length equal to 1/36 yard or 25.4 mm. input/output (I/O). Data that is provided to a computer or data that results from computer processing. insertion guide. On the surface of the tape cartridge, a large, notched area that prevents you from inserting the cartridge incorrectly. install. (1) To set up for use or service. (2) The act of adding a product, feature, or function to a server or device either by a singular change or by the addition of multiple components or devices. interposer.
network. A configuration of data processing devices and software that is connected for information interchange. O oersted. The unit of magnetic field strength in the unrationalized centimeter-gram-second (cgs) electromagnetic system. The oersted is the magnetic field strength in the interior of an elongated, uniformly wound solenoid that is excited with a linear current density in its winding of one abamper per 4 pi centimeters of axial length. offline.
SCSI interface. See Small Computer Systems Interface. SCSI log sense data. In response to inquiry from the server about the tape drive's error logs and counters, a packet of SCSI sense bytes which contains that information and which is sent back to the server by the drive. Log sense data is used to diagnose problems, especially if the problems are intermittent. second. One sixtieth of a minute. sense data. Data that describes an I/O error.
volt. The SI (international) unit of potential difference and electromotive force. Formally defined as the difference of electric potential between two points of a conductor that carries a constant current of one ampere when the power dissipated between these points is equal to one watt. W wet bulb temperature. The temperature at which pure water must be evaporated adiabatically at constant pressure into a given sample of air in order to saturate the air under steady-state conditions.
Back to Contents Page Introduction: DellTM PowerVaultTM 110T LTO-2 Tape Drive User's Guide - Overview - SCSI Bus Interface - Features - Tape Backup Software - The Front Panel - The Rear Panel Overview The DellT M PowerVaultT M 110T LTO-2 tape drive is a high-performance, high-capacity data-storage device that is designed to perform unattended backups, restore Open Systems applications, and retrieve and archive files.
l Sleep mode for energy conservation l Compatible with all cartridges that bear the official Ultrium LTO-2 logo l Will interchange tapes with other LTO-2 tape drives that bear the official Ultrium LTO-2 logo * Assumes 2:1 compression ratio. The capacity you realize in practice depends on the data set, which affects the actual compression ratio. Tape Backup Software You need backup software that supports the DELL PowerVault 110T LTO-2 tape drive.
4. Eject button. The eject button enables you to perform several functions. These functions are described in detail in Using the Tape Drive. The Rear Panel Figure 4. Rear Panel of Internal Tape Drive The rear panel (see Figure 4) of your drive has the following features. 1. SCSI connector 2. SCSI ID connector 3. Power connector Figure 5. Rear Panel of External Tape Drive The rear panel (see Figure 5) of your drive has the following features. 1. SCSI address switch 2. Power receptacle 3.
Back to Contents Page Setup: DellTM PowerVaultTM 110T LTO-2 Tape Drive User's Guide - Pre-installed Internal Drives - Installing Internal Drives - Installing External Drives - Loading Device Drivers - Verifying Drive Operation Pre-installed Internal Drives Dell performs the installation and setup of internal tape drives that are shipped as part of a system. Tape backup software normally is installed by Dell. If the software has been recently upgraded, however, you may need to install the software.
Step 2 - Remove Power from the Computer. 1. Power-off the computer. 2. Disconnect the power cord from both the electrical outlet and the computer. Step 3 - Setting the SCSI ID. Your tape drive is shipped with a default SCSI ID of 6, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk. We do not recommend installing the drive onto a narrow SCSI bus, as this will restrict performance.
1. 6-32 Mounting Screw Holes 2. M-3 Mounting Screw Holes If your computer does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive. Do not secure the drive with screws at this point because you may have to move the drive to get the cables in place. Figure 5. Attach Power and SCSI Cables 1. Power Connector 2.
2. The single-character display becomes blank (not lit). 3. The status light briefly becomes solid amber, then becomes solid green. Installing External Drives Installing the Tape Backup Software Refer to your Tape Backup Software documentation for full details of how to install and operate your backup software application. For the latest supported software versions, go to http://www.support.dell.
Ensure that the power on/off button is set to off by pressing it (See number 4 in Figure 7. Plug the power cable securely into the socket on the rear panel of the drive. (See number 2 in Figure 7.) Plug the other end of the power cable into a grounded power outlet. Because the tape drive may not complete the Power-On Self Test (POST) without SCSI termination, ensure that the terminator (or SCSI bus with termination) is connected to one of the two SCSI connectors at the rear of the unit.
1. Make sure that you are logged on to the host server or workstation with Administrator privileges. 2. Insert the Dell Powervault 110T LTO-2 Drive Support CD into the CD drive on the host server or workstation. 3. Right-click the My Computer icon on the Windows desktop, click Manage, then click Device Manager. 4. The tape drive should be listed under the "? Other Devices" item as "IBM Ultrium-TD2 SCSI Sequential Device." 5.
Back to Contents Page Using the Tape Backup Software: DellTM PowerVaultTM 110T LTO-2 Tape Drive User's Guide See the User's Operating Guide supplied with your Tape Backup application. For the latest supported software versions, go to http://www.support.dell.
Back to Contents Page Specifications: DellTM PowerVaultTM 110T LTO-2 Tape Drive User's Guide - General - External Drive - Internal Drive NOTE: These specifications are provided by the manufacturer for information purposes only and do not constitute an extension of Dell's warranty to you. Dell's warranty is contained in the documentation for your system.
Power requirements Tolerance + 5 Vdc and + 12 Vdc (plus or minus 10%) Power supply current for 5 Vdc 1.3 A minimum/3.1 A maximum Power supply current for 12 Vdc 0.2 A minimum/1.1 A maximum Power supply peak for 5 Vdc (the instantaneous power by the power supply) 3.3 A for 100 ms15.5 W Power supply peak for 12 Vdc (the instantaneous power by the power supply) 4.1 A for 2 ms49.2 W Power usage for typical idle mode with no cartridge 10.
Back to Contents Page Troubleshooting: DellTM PowerVaultTM 110T LTO-2 Tape Drive User's Guide - Obtaining Drivers and Firmware Upgrades - Selecting a Diagnostic or Maintenance Function - General Guidelines - Methods of Receiving Errors and Messages Descriptions and Corrective Actions - Resolving Problems Reported by the Server - Resolving Media-Related Problems - Removing a Tape Drive - TapeAlert - Manually Removing a Cartridge Obtaining Drivers and Firmware Upgrades CAUTION: When updating firmware, do no
To view the drive error log: 1. Make sure that no cartridge is in the drive. 2. Within a 1.5-second interval press the eject button three times. The status light becomes solid amber, which means that the drive is in maintenance mode. 3. Press the eject button once per 1.5 seconds until 9 appears in the single-character display. 4. Press and hold the eject button for 3 seconds to view the most recent error code. 5.
3. Press the eject button once per 1.5 seconds until H appears in the single-character display. If you cycle past H, continue to press the eject button until it redisplays. 4. To select the function, press and hold the eject button for 3 seconds. After you select the function, C flashes. When C flashes, the drive is waiting for a cartridge. Within 60 seconds, insert a scratch data cartridge (or the tape drive exits maintenance mode).
light is solid amber Front Panel section in the Introduction. SCSI log sense data (such as TapeAlert flags) or SCSI drive sense data See TapeAlert Flags or Descriptions and Corrective Actions. The tape drive's error log See Descriptions and Corrective Actions. Descriptions and Corrective Actions Table 4 gives descriptions of the errors and messages that pertain to the tape drive, and tells what to do when you receive them.
l ¡ If the operation fails, discard the defective cartridge. ¡ If the operation succeeds, insert a scratch cartridge into the first drive and run the tape drive diagnostics (see Function Code 1 in Selecting a Diagnostic or Maintenance Function). n If the diagnostics fail, contact Dell technical support. n If the diagnostics succeed, the error was temporary.
The procedure for fixing SCSI bus errors varies, depending on whether the error is consistent or intermittent, and whether your configuration contains single or multiple tape drives. The sections that follow describe how to fix each type of error. Fixing a Consistent Error with a Single Drive on a SCSI Bus 1. Ensure that the power is on to the tape drive. 2. Ensure that the tape drive's SCSI address is the same as the SCSI address assigned by the server. 3.
2. If the Test Cartridge & Media diagnostic fails, replace the media. If it runs successfully, clean the tape drive and run the tape drive diagnostics (see the Cleaning the Tape Mechanism section in Using the Tape Drive and Function Code 1 in Selecting a Diagnostic or Maintenance Function). 3. If the tape drive diagnostics fail, contact Dell technical support. If the tape drive diagnostics run successfully, perform the operation that produced the initial media error.
removed. Set when you load a cleaning cartridge into the drive. 11 0Bh Cleaning media No action required. 12 0Ch Set when you load an unsupported cartridge Unsupported format type into the drive or when the cartridge format has been corrupted. Use a supported tape cartridge. 15 0Fh Cartridge memory chip failure Set when a cartridge memory (CM) failure is detected on the loaded tape cartridge. Replace the cartridge.
Removing the Cartridge If a tape cartridge fails to eject from the tape drive, you can manually remove the cartridge. The following tools are required for the procedure: l 2.
9. With the small-blade screwdriver, continue to rotate the loader motor gear in the unload direction (counterclockwise): ¡ If you feel no resistance to the allen wrench and the cartridge slowly moves up and out of the tape load compartment to the fully ejected position, the procedure was successful. Remove the small-blade screwdriver and go to step 10.
Back to Contents Page Using the Tape Drive: DellTM PowerVaultTM 110T LTO-2 Tape Drive User's Guide - Operating the Drive - Loading, Unloading and Write-Protecting Cartridges - Caring for Tape Cartridges - Cleaning the Tape Mechanism Operating the Drive Switch on external drives by pushing the power on/off button on the front panel (See number 1 in Figure 1.) The tape drive will run its Power-On Self Test. At the end of the hardware self-test, the status light should be solid green. Figure 1.
1. LTO cartridge memory 2. Label area 3. Write-protect switch 4. Insertion guide 5. Cartridge door 6. Leader pin Loading a Tape Cartridge Figure 4. Loading 1. Ensure that the tape drive is powered on (the status light is solid green). 2. Ensure that the write-protect switch (see number 1 in Figure 4) is properly set. (See Setting the Write-Protect Switch on Cartridges). 3. Grasp the cartridge so that the write-protect switch faces you. 4. Slide the cartridge into the tape load compartment (see Figure 4.
Figure 5. Setting the Write-Protect Switch To set the switch, slide it left or right to the desired position. If you slide the red tab after the cartridge is inserted in the drive, the change will not take effect until the cartridge is removed and reinserted. Caring for Tape Cartridges CAUTION: Do not insert a damaged tape cartridge into your tape drive. A damaged cartridge can interfere with the reliability of the drive and may void the warranties of the drive and the cartridge.
Perform a Thorough Inspection l Inspect the cartridge's packaging to determine potential rough handling. l When inspecting a cartridge, open only the cartridge door. Do not open any other part of the cartridge case. The upper and lower parts of the case are held together with screws; separating them destroys the usefulness of the cartridge. l Inspect the cartridge for damage before using or storing it.