Dell PowerVault 110T LTO-3 Tape Drive User's Guide TM TM The information below is provided by the supplier of the referenced device without independent verification by Dell and is subject to the restrictions and disclaimers noted below. Introduction Setting Up the Tape Drive Using the Tape Drive Using the Tape Backup Software Troubleshooting Specifications Glossary NOTE: A NOTE indicates important information that helps you make better use of your system.
Back to Contents Page Glossary: Dell PowerVault 110T LTO-3 Tape Drive User's Guide TM TM -A-B-C -D-E-F-G-H-I-J-L-M-N-O-P -R-S-T-U-V-W Numbers 2:1 compression. The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression. In 2:1 compression, twice as much data can be stored with compression as can be stored without compression. A A. See ampere. ampere (A).
data compression. See compression. data transfer rate. The average number of bits, characters, or blocks per unit of time that pass between corresponding equipment in a data transmission system. The rate is expressed in bits, characters, or blocks per second, minute, or hour. DC. See direct current. degauss. To make a magnetic tape nonmagnetic by exposing the tape to electrical coils which carry currents that neutralize the magnetism of the tape. device.
host. The controlling or highest-level system in a data communication configuration. Synonymous with server. I ID. Identifier. in. See inch. inch. A unit of length equal to 1/36 yard or 25.4 mm. input/output (I/O). Data that is provided to a computer or data that results from computer processing. insertion guide. On the surface of the tape cartridge, a large, notched area that prevents you from inserting the cartridge incorrectly. install. (1) To set up for use or service.
megabyte (MB). 1,000,000 bytes. N network. A configuration of data processing devices and software that is connected for information interchange. O oersted. The unit of magnetic field strength in the unrationalized centimeter-gram-second (cgs) electromagnetic system. The oersted is the magnetic field strength in the interior of an elongated, uniformly wound solenoid that is excited with a linear current density in its winding of one abamper per 4 pi centimeters of axial length. offline.
SCSI ID connector. Located at the rear of the tape drive, the connector that enables the drive's SCSI address to be set. Addresses are determined by the placement of jumpers on the pins. SCSI interface. See Small Computer Systems Interface. SCSI log sense data. In response to inquiry from the server about the tape drive's error logs and counters, a packet of SCSI sense bytes which contains that information and which is sent back to the server by the drive.
volt. The SI (international) unit of potential difference and electromotive force. Formally defined as the difference of electric potential between two points of a conductor that carries a constant current of one ampere when the power dissipated between these points is equal to one watt. W wet bulb temperature. The temperature at which pure water must be evaporated adiabatically at constant pressure into a given sample of air in order to saturate the air under steady-state conditions.
Back to Contents Page Introduction: Dell PowerVault 110T LTO-3 Tape Drive User's Guide TM TM Overview SCSI Bus Interface Features Tape Backup Software Front Panel Rear Panel Overview The Dell PowerVault 110T LTO-3 tape drive is a high-performance, high-capacity data-storage device that is designed to perform unattended backups, restore Open Systems applications, and retrieve and archive files.
l l l l l Sleep mode for energy conservation Backward read and write compatibility with Generation 2 cartridges Backward read compatibility with Generation 1 cartridges Compatible with all cartridges that bear the official Ultrium LTO logo Will interchange tapes with other LTO tape drives that bear the official Ultrium LTO logo * Assumes maximum compression. The capacity and transfer rate you realize in practice depends on the data set, which affects the actual compression ratio.
Rear Panel Figure 4. Rear Panel of Internal Tape Drive 1. 2. 3. SCSI connector SCSI ID connector Power connector Figure 5. Rear Panel of External Tape Drive 1. 2. 3. SCSI address switch Power receptacle External SCSI connectors Please read all restrictions and disclaimers.
Back to Contents Page Setting Up the Tape Drive: Dell PowerVault 110T LTO-3 Tape Drive User's Guide TM TM Pre-installed Internal Drives Installing Internal Drives Installing External Drives Loading Device Drivers Verifying Drive Operation Pre-installed Internal Drives Dell performs the installation and setup of internal tape drives that are shipped as part of a system. Tape backup software normally is installed by Dell.
Step 2 — Removing Power from the System 1. 2. Power-off the system. Disconnect the power cord from both the electrical outlet and the system. Step 3 — Setting the SCSI ID Your tape drive is shipped with a default SCSI ID of 6, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk. We do not recommend installing the drive onto a narrow SCSI bus, as this will restrict performance.
If your system does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive (see Figure 4). Figure 4. Mounting Holes on Tape Drive 1. M-3 mounting screw holes Do not secure the drive with screws at this point because you may have to move the drive to get the cables in place. Step 7 — Attaching Power and SCSI Cables Attach a spare power cable from the system's internal power supply to the power connector, as shown in Figure 5, number 1.
Step 9 — Connecting Computer Power and Testing Power to the Tape Drive Connect the power cord to the system and to the electrical outlet. To ensure that the drive is receiving power, watch for the following while turning on the power to the system: 1. 2. 3. The single-character display presents a series of random characters. The single-character display becomes blank (not lit). The status light briefly becomes solid amber, then becomes solid green.
l l l l l Out of copy rooms to avoid toner and paper dust. Do not store paper supplies next to any unit. Away from moving air, such as doorways, open windows, fans, and air conditioners. Off the floor. In a horizontal position. Where the tape cartridge can easily be inserted. The tape drive should not be stacked. Do not place anything on top of the unit. Step 3 — Connecting Power An external Dell PowerVault 110T LTO-3 Tape Drive will operate using any voltage in the range 100–240 volts (50–60 Hz).
Installation Procedures 1. 2. 3. Make sure that you are logged on to the host server or workstation with Administrator privileges. Insert the Dell Powervault 110T LTO-3 Drive Support CD into the CD-ROM drive on the host server or workstation. Right-click the My Computer icon on the Windows desktop, click Manage, and then click Device Manager. The tape drive should be listed under the ? Other Devices item as IBM Ultrium-TD3 SCSI Sequential Device. 4. 5. 6.
Back to Contents Page Using the Tape Backup Software: Dell PowerVault 110T LTO-3 Tape Drive User's Guide TM TM See the User's Operating Guide supplied with your Tape Backup application. For the latest supported software versions, go to support.dell.com or visit the support site of your backup software vendor Please read all restrictions and disclaimers.
Back to Contents Page Specifications: Dell PowerVault 110T LTO-3 Tape Drive User's Guide TM TM General External Drive Internal Drive NOTE: These specifications are provided by the manufacturer for information purposes only and do not constitute an extension of Dell's warranty to you. Dell's warranty is contained in the documentation for your system.
Internal Drive Physical Specifications Width (without bezel) 146.0 mm (5.75 in) Width (with bezel) 148.3 mm (5.84 in) Length (without bezel) 205.5 mm (8.09 in) Length (with bezel) 210.5 mm (8.29 in) Height (without bezel) 82.5 mm (3.25 in) without bezel Height (with bezel) 84.8 mm (3.34 in) with bezel Weight (without a cartridge) 3 kg (6 lb 10 oz) Power Supply Tolerance + 5 VDC and + 12 VDC (plus or minus 10%) Current for 5 VDC 1.3 A minimum/3.0 A maximum Current for 12 VDC 0.
Back to Contents Page Troubleshooting: Dell PowerVault 110T LTO-3 Tape Drive User's Guide TM TM Obtaining Drivers and Firmware Upgrades Selecting a Diagnostic or Maintenance Function General Guidelines Methods of Receiving Errors and Messages Descriptions and Corrective Actions Resolving Problems Reported by the System Resolving Media-Related Problems Removing a Tape Drive TapeAlert Manually Removing a Tape Cartridge Obtaining Drivers and Firmware Upgrades NOTICE: When updating firmware, do not power of
4. To select the function, press and hold the eject button for 3 seconds. After you select the function, display then goes blank, and the tape drive exits maintenance mode. displays, followed by . The single-character An illuminated red dot on the single-character display indicates that a drive dump has been created. You can also perform this operation when the tape drive is in normal operating mode. Simply press and hold the eject button for 10 seconds.
Attention: Data on the suspect tape will be overwritten. 1. 2. Make sure that no cartridge is in the drive. Within a 2-second interval, press the eject button three times. The status light becomes solid amber, which means that the drive is in maintenance mode. 3. Press the eject button once per second until it redisplays. 4. To select the function, press and hold the eject button for 3 seconds. After you select the function, appears in the single-character display.
display, but the status light does not turn on. The tape drive does not respond to system commands. The tape drive is defective. Contact Dell technical support. Press and hold the eject button on the drive for 10 seconds to force a drive dump. The drive will save the dump and then reboot to allow communication to the drive to occur. Do not cycle power, as this will erase the contents of the dump.
Tape drive hardware problem. The drive determined that a tape path or read/write error occurred. To prevent damage to the drive or tape, the drive will not allow you to insert a cartridge if the current cartridge was successfully ejected. The error code may clear when you cycle power to the tape drive or place it in maintenance mode. If the problem persists, contact Dell technical support. Tape drive or media error.
Resolving Problems Reported by the System The procedure for fixing SCSI bus errors varies, depending on whether the error is consistent or intermittent, and whether your configuration contains single or multiple tape drives. The sections that follow describe how to fix each type of error. Fixing a Consistent Error With a Single Drive on a SCSI Bus 1. 2. 3. 4. 5. Ensure that the power is on to the tape drive. Ensure that the tape drive's SCSI address is the same as the SCSI address assigned by the system.
5. 6. 7. 8. 9. Disconnect the internal power cable from the power connector (see number 3 in Figure 1). Disconnect the internal SCSI ID cable from the SCSI ID connector (see number 2 in Figure 1). Disconnect the internal SCSI cable from the SCSI connector (see number 1 in Figure 1). Remove the tape drive from the system and remove any mounting screws or rails from the side or bottom of the tape drive. To reassemble, reverse these steps. Figure 1.
20 14h Clean now Set when the tape drive detects that it needs cleaning. Clean the tape drive. See the Cleaning the Tape Mechanism section in "Using the Tape Drive." 21 15h Clean periodic Set when the drive detects that it needs routine cleaning. Clean the tape drive as soon as possible. The drive can continue to operate, but you should clean the drive soon. See the Cleaning the Tape Mechanism section in "Using the Tape Drive.
Back to Contents Page Using the Tape Drive: Dell PowerVault 110T LTO-3 Tape Drive User's Guide TM TM Operating the Drive Loading, Unloading and Write-Protecting Cartridges Caring for Tape Cartridges Cleaning the Tape Mechanism Operating the Drive Turn on external drives by pushing the power on/off button on the front panel (see number 1 in Figure 1). The tape drive will run its Power-On Self-Test (POST). At the end of the hardware self-test, the status light should be solid green. Figure 1.
1. 2. 3. 4. 5. 6. LTO cartridge memory Label area Write-protect switch Insertion guide Cartridge door Leader pin Loading a Tape Cartridge 1. 2. 3. 4. Ensure that the tape drive is powered on (the status light is solid green). Ensure that the write-protect switch (see number 3 in Figure 4)) is properly set. (See "Setting the Write-Protect Switch on Cartridges"). Grasp the cartridge so that the write-protect switch faces you. Slide the cartridge into the tape load compartment (see Figure 4).
To set the switch, slide it left or right to the desired position. If you slide the red tab after the cartridge is inserted in the drive, the change will not take effect until the cartridge is removed and reinserted. Caring for Tape Cartridges NOTICE: Do not insert a damaged tape cartridge into your tape drive. A damaged cartridge can interfere with the reliability of the drive and may void the warranties of the drive and the cartridge.
l l l l Do not drop the cartridge. If the cartridge drops, slide the cartridge door back and ensure that the leader pin is properly seated in the pin-retaining spring clips. Do not handle tape that is outside the cartridge. Handling the tape can damage the tape's surface or edges, which may interfere with read or write reliability. Pulling on tape that is outside the cartridge can damage the tape and the brake mechanism in the cartridge. Do not stack more than six cartridges.