Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide Introduction Setting Up the Tape Drive Using the Tape Drive Using the Tape Backup Software Cartridge Care and Cleaning Diagnostics Troubleshooting Frequently Asked Questions Specifications Regulatory Compliance SCSI Connectors Jumpers Getting Help Contacting Dell Please visit http://support.dell.com if you require further help and assistance, or to obtain drivers or firmware upgrades. Information in this document is subject to change without notice.
Back to Contents Page Cartridge Care and Cleaning: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Appearance of SDLT Tapes • Cleaning the Tape Mechanism • Caring for Tape Cartridges Appearance of SDLT Tapes From the outside, the Super DLTtape™ cartridge looks very similar to the DLTtape IV cartridges. The basic geometry, write protection switch, and label space are unchanged from the DLTtape IV cartridge.
l l l l l Protect cartridges from shock, vibration and magnetic fields. Avoid exposure to direct sunlight, heat and moisture. Store cleaning cartridges vertically. Never touch the tape or tape leader. Dust and oils from your skin will contaminate the tape and affect performance. Always visually inspect a media cartridge before placing it in the drive. If damage is apparent, do not use the cartridge.
Back to Contents Page SCSI Connectors: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide Figure 1 shows the location of the two 68-pin SCSI connectors available from the back of the Dell PowerVault 110T SDLT 320 tape drive, external model. Figure 2 shows the location of the SCSI port available from the back of the Dell PowerVault 110T SDLT 320 tape drive, internal model. Figure 1.
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Back to Contents Page Contacting Dell: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide To contact Dell electronically, you can access the following websites: l www.dell.com l support.dell.com (technical support) l premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find the appropriate country section in the table below.
Fax Switchboard 02 481 92 99 02 481 91 00 Bermuda General Support 1-800-342-0671 Bolivia General Support toll-free: 800-10-0238 Brazil Website: www.dell.
Denmark (Copenhagen) International Access Code: 00 Website: support.euro.dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com Country Code: 45 E-mail Support (servers): Nordic_server_support@dell.
Customer Service (non-technical, post-sales issues) Country Code: 852 India Ireland (Cherrywood) International Access Code: 16 toll-free: 800 96 4109 Large Corporate Accounts HK toll-free: 800 96 4108 Large Corporate Accounts GCP HK toll-free: 800 90 3708 Technical Support 1600 33 8045 Sales 1600 33 8044 Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Ireland Technical Support Country Code: 353 City Code: 1 U.K. Technical Support (dial within U.K.
Switchboard Latin America 2194-6000 Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.) 512 728-4600 or 512 728-3772 Luxembourg International Access Code: 00 Website: support.euro.dell.com E-mail: tech_be@dell.
E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com Technical Support 671 16882 Relational Customer Care 671 17514 Home/Small Business Customer Care Switchboard 23162298 671 16800 Fax Switchboard 671 16865 Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: pl_support@dell.
Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8 Switchboard 91 722 92 00 Fax 91 722 95 83 Website: support.euro.dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.
Consumer (Home and Home Office) Country Code: 1 Technical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service and Support toll-free: 1-877-Dellnet (1-877-335-5638) Software Application Support toll-free: 1-800-433-9005 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Financial Services website: www.dellfinancialservices.
Back to Contents Page Diagnostics: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Obtaining Drivers and Firmware Upgrades • Tape Alert Obtaining Drivers and Firmware Upgrades To obtain the latest operating system drivers and firmware upgrades, please visit http://support.dell.com. Tape Alert TapeAlert is a tape drive status monitoring and messaging utility that makes it easy to detect problems that could affect backup quality.
Back to Contents Page Frequently Asked Questions: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide How can I ensure the tape drive works optimally? You must provide adequate air flow for the internal tape drive to dissipate the heat resulting from continuous drive operation. Ensure that empty bays have the appropriate blanking plates installed so that cooling airflow is maintained. For long-term, troublefree operation, use the SDLT tape drives in a clean, smoke-free environment.
Back to Contents Page Getting Help: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Technical Assistance • Dell Enterprise Training and Certification • Problems With Your Order • Product Information • Returning Items for Warranty Repair or Credit • Before You Call Technical Assistance If you need assistance with a technical problem, perform the following steps: 1. Complete the procedures in the Troubleshooting section. 2. Run the system diagnostics and record any information provided. 3.
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contact information for your region.
Back to Contents Page Introduction: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Overview • Features • SCSI Bus Interface • Tape Backup Software • Obtaining Driver and Firmware Upgrades • Front Panel Features Overview The Dell™ PowerVault™ 110T SDLT 320 tape drive builds on the successful DLTtape platform and technology, combining capacity and performance with reliability and low cost of ownership, while maintaining backward read compatibility with earlier generations of DLTtape drives.
Figure 1. Front Panel The front panel (see Figure 1) of your Dell PowerVault 110T SDLT 320 tape drive has three lights (LEDs), a grille through which air is drawn, and an eject button as described below: LED/Button LED Color Description Drive Density LED (Left) Symbol Amber On = The tape is 220-formatted Off = The tape is 320-formatted Drive Status LED (Center) Green Blinking = The tape drive is in use.
Back to Contents Page Jumpers: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide Figure 1 shows the various adjustments that you can make in the SCSI ID jumper block to change the SCSI ID of an internal tape drive. If you need to change the SCSI ID, do so on the back of the Dell PowerVault 110T SDLT 320 tape drive. The table below shows the same information, but in a tabular form. For your convenience, Figure 2 shows the location of the SCSI ID jumper block on an internal drive.
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Back to Contents Page Regulatory Compliance: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Safety Regulations • Electromagnetic Field Specifications • Acoustic Safety Regulations This section lists the safety regulations that the PowerVault 110T tape system meets or exceeds, such as UL, CSA, EN/IEC, and “GS” Mark. Safety Certifications The SDLT tape system meets or exceeds requirements for safety in the United States (UL 1950), Canada (CSA950 C22.2 No.
* The tape drive shall maintain normal operation both in Read/Write and in Standby conditions. No errors attributable to the test shall be encountered. ‡ Conducted: The transient voltage is the actual peak voltage above the normal AC voltage from the power source. The maximum energy in a single pulse from the transient generator must be limited to 2.5 W. Table 4.
Back to Contents Page Setup: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Pre-installed Internal Drives • Internal Drive: Rear Panel View • Installing Internal Drives • External Drive: Rear Panel View • Installing External Drives • Loading Device Drivers • Verifying Drive Operation Pre-installed Internal Drives Dell performs the installation and setup of internal tape drives that are shipped as part of a system.
because this will switch the LVD host adapter into single-ended mode and restrict performance. You need the appropriate Ultra 2 or Ultra wide SCSI ribbon cable with the correct termination, provided with the tape drive. (Dell PowerVault drives have 68-pin wide, highdensity SCSI connectors.) If you are using a Dell PowerVault drive on an internal bus with other peripherals that run at Ultra 2 speeds, use a 68-pin LVD-compatible ribbon cable. CAUTION: Static electricity can damage electronic components.
Step 2: Configure the Internal Drive for TERMPWR Figure 4. TERMPWR Configuration A red dot in the illustration denotes Pin 1 on the jumper block or connector. A SCSI bus must be terminated at each end of the bus. At least one device must supply terminator power (TERMPWR). If you want to enable TERMPWR, install the jumper across Pins 1 and 2 (Figure 4) on the TERMPWR jumper block. Remove the jumper to disable TERMPWR. Pins 3 and 4 on this block are reserved and require no jumpering.
Slide the tape drive into the open bay, aligning the tray or rails with the slots in the bay. A "generic" host system with several unused bays is shown in Figure 5. If your system does not require mounting hardware, check that the holes in the system's chassis are aligned with the holes in the side of the tape drive. Do not fully secure the drive yet; you may have to move it to connect the power and SCSI cables. Step 6: Attach Power and SCSI Cables Figure 6.
NOTE: If the drive is the last device on the SCSI bus, it must be terminated, as shown in Figure 7. Step 7: Secure the Drive Secure the tape drive into place by pushing it gently into the bay until you feel it snap into place. At the same time, you will hear a faint clicking noise. These are your cues that the drive is fully secured. Replace the system's exterior cover. External Drive: Rear Panel View The rear panel of the external tape drive offers the features shown in Figure 8. Figure 8.
Dell PowerVault 110T SDLT 320 drives are Ultra 2 wide SCSI devices designed to operate on a Low Voltage Differential (LVD) SCSI bus with a burst transfer rate of 80 MB/sec. Dell recommends that you use a dedicated host bus adapter for the tape drive. Never install the drive on a single-ended SCSI bus because this will restrict performance.
Connect the SCSI bus cable leading from the host adapter to either of the two SCSI connectors. If the tape unit is the last device on the bus, then install a terminator on the open connector. If the bus continues from the tape drive to another SCSI device, then install a SCSI cable between the open connector and the next device on the bus. 1. Before connecting the tape drive to the host computer system, make sure the drive and system are turned OFF. 2.
Microsoft™ Windows® 2000 (step-by-step instructions) Follow these steps to install the driver: 1. Shut down Windows 2000 if it is running and power down the system. 2. Connect the target SDLT tape drive to the system. Ensure the SCSI bus is terminated correctly and that there are no target ID conflicts. 3. Startup the system and log in to bring up Windows. 4. Right click the My Computer icon and select Manage. This will bring up the Computer Management applet. 5.
Back to Contents Page Using the Tape Backup Software: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide See the User's Operating Guide supplied with your backup software, and make sure the latest patches and support packs are installed for your software. If the backup software does not detect the tape drive, refer to the Troubleshooting section. To obtain the latest operating system drivers, patches, support packs, and firmware upgrades, visit http://support.dell.com.
Back to Contents Page Specifications: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Product Specifications • Functional Specifications • Environmental Specifications • Recording Media Specifications NOTE: These specifications are provided by the manufacturer for information purposes only and do not constitute an extension of Dell's warranty to you. Dell's warranty is contained in the documentation for your system. Product Specifications Manufacturer Manufactured for Dell by Quantum Corp.
Functional Specifications Performance Data The following table provides performance data for the tape system. Table 3.
Additional 30 minutes for each additional resonance; up to 4 resonances total. * Air and truck profiles are specified in ASTM D4728, Standard Test Method for Random Vibration Testing of Shipping Containers. Table 6.
The following tables provide the operating, non-operating, storage, and shipping environmental specifications for the tape drive. For long-term, trouble-free operation, use the tape drive in a clean, smoke-free environment. Table 8.
Maximum Dew Point 2°C (36°F) Backward-Read Compatibility (BRC) Transfer Rates A backward read compatibility feature is available for the tape drive. This option allows the drive to read, but not write to, DLTtape IV tapes. Transfer rates quoted are nominal reading uncompressed data. Table 13. Backward-Read Compatibility (BRC) Transfer Rates Media Format (Uncompressed) BRC Transfer Rate (Nominal, Native) (160 GB) SDLT 320 16.0 MB/second (110 GB) SDLT 220 11.0 MB/second (40 GB) DLT 8000 4.
Back to Contents Page Troubleshooting: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Obtaining Drivers and Firmware Updates • General Guidelines • Problems with the Host System • Problems with the Drive and Cartridge • Interpreting the LEDs • The Application Does Not Recognize the Tape Drive • Reinstalling the Backup Software • Reinstalling the Drivers for Microsoft Windows • Backup Software Errors Obtaining Drivers and Firmware Updates To obtain the latest operating system drivers and firmwar
Interpreting the LEDs Refer to the Usage: Front Panel LED/Control Functionality section for details, including a figure that shows the location and color of the three front panel LEDs. The Application Does Not Recognize the Tape Drive Possible cause Potential solution The application does not support the tape drive. Check the application's documentation for details of drives supported. Load any service packs as necessary. Some applications require drivers to be loaded.
Back to Contents Page Using the Tape Drive: Dell™ PowerVault™ 110T SDLT 320 Tape Drive User's Guide • Switching on the Drive • Front Panel Functionality • Loading, Unloading, and Write-Protecting Cartridges Switching on the Drive Switch on an external drive using the power switch on the rear panel (Figure 1), and then switch on the computer system. The tape drive will run its hardware self-test. This power-on self-test will complete in about 10 seconds.
l l l The tape is moving The drive is calibrating, reading, writing, or rewinding the tape The tape is loading, unloading, or rewinding. On = The drive is idle. There may or may not be a cartridge in the tape drive. Off = The tape drive has not been turned on or is not plugged into a power source. Cleaning Required LED (Right) Eject Button Yellow On = Cleaning required Off = Cleaning is not required Press the Eject button to eject the tape cartridge from the drive.
Write-Protect Switch Position Orange Write-Protect Result Indicator Before Loading the Cartridge Enabled (Slide switch to left as shown in Figure 4.) Disabled (Slide switch to right as shown in Figure 4.) Visible Not visible Data cannot be written to the tape. Existing data on the tape cannot be overwritten. Additional data cannot be appended to the tape. Unless the cartridge is write-protected via software: - Data can be written to the tape. - Existing data on the tape can be overwritten.
