____________________ Information in this document is subject to change without notice. © 2000 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Use the following safety guidelines to ensure your own personal safety and to help protect your computer or storage system from potential damage. Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
$ % & 1 1" ) !"# $ % & ' ( ) *+,+% -* ,. ' % *+ %/ !* .0 # . 1 & 2% ' / * + $ +% !3 0 !* "04 * + . . 0! #+' 2 $ !"# % & ' ( *.
If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your Dell authorized service provider: — The power cable, extension cable, or plug is damaged. — An object has fallen into the product. — The product has been exposed to water. — The product has been dropped or damaged. — The product does not operate correctly when you follow the operating instructions.
adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs. Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cable or power strip does not exceed 80 percent of the extension cable or power strip ampere ratings limit. Do not use appliance/voltage converters or kits sold for appliances with your Dell product.
Move products with care; ensure that all casters and/or stabilizers are firmly connected to the computer or storage system. Avoid sudden stops and uneven surfaces. Observe the following precautions for rack stability and safety. Also refer to the rack installation documentation accompanying the system and the rack for specific warning and/or caution statements and procedures.
Ensure that proper airflow is provided to components in the rack. Do not step on or stand on any system/component when servicing other systems/components in a rack. ! " # $% Observe the following guidelines when working with options: Do not connect or use a modem or telephone during a lightning storm. There may be a risk of electrical shock from lightning. Never connect or use a modem or telephone in a wet environment.
" : ) 1. Turn off your computer and any devices. 2. Ground yourself by touching an unpainted metal surface on the chassis, such as the metal around the card-slot openings at the back of the computer, before touching anything inside your computer.
When transporting a sensitive component, first place it in an antistatic container or packaging. Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.
1 Monitor screen at or below eye level 2 Wrists relaxed and flat 3 Arms at desk level 4 Feet flat on the floor 5 Monitor and keyboard positioned directly in front of user xiii
xiv
! " # This guide is intended for anyone who is installing and managing a Dell PowerVault 56F 16-Port Fibre Channel switch. It is to be used by field technicians, hardware and software engineers, and system administrators for monitoring and troubleshooting the switch.
$ Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industrystandard practices.
Syntax lines consist of a command and all its possible parameters. Commands are displayed in lowercase bold; variable parameters (those for which you substitute a value) are displayed in lowercase italics; constant parameters are displayed in lowercase bold. The brackets indicate items that are optional. Example: del [drive:] [path] filename [/p] Command lines consist of a command and may include one or more of the command’s possible parameters. Command lines are presented in the Courier New font.
xviii
' % ( ) & * # + * ,-. (- . ' # / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / ( ( Unpacking the PowerVault 56F Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Site Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
' % 1 # + ,-. (- . ' # / / / / / / / / / / / / / / / / / / / 1 ( Compatibility With PowerVault 5xF Series Hardware . . . . . . . . . . . . . . . . . . . . . . . 3-1 Comparing Switch Management Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Managing Through Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manage Node Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20 Name Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Managing With the Dell PowerVault Fibre Channel Switch Manager . . . . . . 3-22 ' % 2 # + ,-. (- . ' # ' / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / 2 ( General Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
switchDisable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . switchEnable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . switchName. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . switchShow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . syslogdIp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CMI Conn Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CAM Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Port Loopback Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cross Port Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Spin Silk Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 Diagnostics Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 Dell Contact Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7 !%% 5 ! 6 / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / ! ( Error Message Formats . . . . . . . . . . . . . . . . . . . . .
Figure A-1. Figure A-2. Figure A-3. errShow Command Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 MQ-QWRITE Error Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 Format of Front Panel Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9 Table 1-1. Table 3-1. Table 3-2. Table 3-3. Table 3-4. Table 3-5. Table 3-6. Table 4-1. Table 4-2. Table 4-3. Table 4-4. Table 4-5. Table 4-6. Table 4-7. Table 4-8. Table 4-9. Table 4-10.
Table A-5. Table A-6. Table A-7. Table A-8. Table A-9. xxvi Port Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8 Thermometer Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9 Probable Failure Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10 Error Message Codes Defined . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11 Diagnostic Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . .
This chapter discusses the following aspects of installing the Dell PowerVault 56F 16-Port Fibre Channel switch: Unpacking the switch Power requirements Site location Installing a GBIC module with power on Fibre channel cable connections Front panel controls Ethernet connections Verifying power-on self-test (POST) ( ) * +,- ) NOTE: Some items may be shipped as part of an over-pack.
) $ . Switch power connection is by way of a switched connector on the switch’s front right side, as shown in Figure 1-1. The switch power requirements are as follows: Properly wired, grounded outlet Input voltage: 85–265 volts alternating current (VAC) Total power: Up to 155 watts (see Appendix A, “Specifications” in the User’s Guide) Input line frequency: 47 to 63 hertz (Hz) The switch has an autoranging power supply that automatically accepts voltages within its ranges.
#0 & ) % Each switch supports sixteen universal ports and their interchangeable GBIC modules. The GBIC module uses a standard subscriber connector (SC) or high speed serial data connectors (HSSDC). You can insert a GBIC module while the switch is operational (power on).
Long-wave laser (LWL) Fiber Optic Copper Duplex SC plug connectors 10 kilo-meters (32,820 feet) Single mode fiber 1270-1350 µm without open fiber control (non-OFC) 9 µm core diameter 125 µm cladding diameter duplex cable Impedance controlled for 150-ohm differential systems 12 m (38 feet) Low skew, shieldedquad, 150-ohm cable Polarized interface HSSDC receptacle SCA2 print
- You can use the front panel controls for initial configuration of the switch including setting up the Internet protocol (IP) address on a new switch for accessing the remote management features. The panel also has a liquid crystal display (LCD) that can be used to monitor switch status. For more information, see “Managing Through Front Panel Buttons” in Chapter 3.
1-6 Installation and Troubleshooting Guide
This chapter discusses some key factors affecting fabric performance, including the following: Fabric elements Sample fabric topologies - ! Each fabric is unique and the elements that determine the fabric’s structure include: Class of frames in the fabric Type of host adapters connected to the fabric Bandwidth requirements supported by the fabric Topology of the switches in the fabric Requirements for redundancy
information regarding the cost of the shortest path to another switch from which you can derive the number of hops. The cost should not exceed 7000 (7 x 1000). A fabric using Dell switches in cascaded topologies should be configured to deliver the required bandwidth and fault tolerance with all connections made within the seven-hop maximum limit. NOTE: The maximum number of hops supported in a Dell Storage Area Network (SAN) configuration may be less than seven.
fabric-attached devices communicate, the FL_Port automatically translates between private and public addresses. The FL_Port translative mode supports up to 32 fabric-attached devices (one is reserved for the fabric) appearing on each local loop of private devices, subject to the limit of 126 devices on a loop (the total of private and fabric-attached devices).
Each connection is full duplex with transmissions up to 1 Gbps simultaneously, in both directions, between the fabric and fabric-connected devices. # # % % The two-switch topology increases the number of connections and aggregate fabric bandwidth, as shown schematically in Figure 2-2. The switches are shown physically connected although the connections are transparent in the fabric. Functionally, the devices appear to be connected together directly.
! This chapter contains general information and examples on managing and monitoring the PowerVault 56F 16-Port Fibre Channel switch.
) & & Before changing any of the factory default settings, become familiar with the operations described in this chapter including both the switch’s functions and interactive characteristics. There are several access methods for managing a switch. Table 3-1 summarizes the various management methods.
" "" # ! # $ & ! & ' & " - 0 The following sections describe the various buttons available to you for switch management. ' 8 Table 3-2 lists the primary control button functions. The function of the button changes depending on the menu level.
$ # tabs through multiple options. When displaying a menu item, pressing reverses through previous commands and, if pressed repeatedly, turns off the front panel display. accepts the input and executes the selected function. To abort an entry, pressing navigates to the previous item.
$ $ & ' & Configuration Menu Ethernet IP Address Ethernet Subnetmask Fibre Channel IP Address Gateway Address Domain BB_credit R_A_TOV E_D_TOV Operating Mode — Non-SCSI Tachyon Mode — Disable Device Probing — VC Encoded Address Mode — Disable Translative Mode — Per-Frame Route Priority Switch Offline Switch Online Port Disable Port Enable Close Telnet Session Reboot
' Table 3-4 shows the front panel commands and their equivalent Telnet command. $ ( ' !! ' % & $ Configuration Ethernet IP Address ipAddrSet 10.1.2.
$ ( ' !! ' Text support.dell.
' Configure the switch using the Configuration Menu. Pressing while in the Configuration Menu selects the option to choose commands. The following sections contain the Configuration Menu options and give detailed information about each configuration command. NOTE: After changing any of the following menus from the front panel or Telnet connection, you must reboot the switch for the changes to take effect.
4 , To enter an IP address, perform the following steps: 1. Use and to increase or decrease the displayed value. The underlined cursor indicates the numbers to modify. 2. After entering a number, press to move the cursor to modify the next field. 3. After setting the Fibre Channel’s IP address, press to store the value.
The number displayed represents the number of buffers, from 1 to 16, available to the host. For a complete description of buffer-to-buffer credit, refer to the industry specification “Fibre Channel Physical and Signaling Interface (FC-PH).” %$ $& ' Pressing while R_A_TOV is selected displays the Resource Allocation Time Out Value (R_A_TOV). The R_A_TOV is adjustable in 1-second increments using front panel controls, but its value is displayed in milliseconds.
( The operating modes are determined by the host adapter. The six operating modes for the switch are shown in Table 3-5: $ & ' % Non-SCSI Tachyon Mode When set, multiple sequences from different sources are interleaved to Tachyon-based controllers at Sequence boundaries rather than at frame boundaries, resulting in better performance from Tachyon-based controllers.
' Pressing while VC Link Ctl is selected displays the virtual channel link control channel. The Virtual Channel Link Control changes the link control channel. There are two options: 0 and 1. Option 0 forces data receipt acknowledgments on Class 2 channels to be sent back on the data channel. This traffic consumes a portion of the available data channel bandwidth.
Pressing while Frame Collection is selected displays a frame collection method. This command specifies two frame collection methods, bundle and piling. Using bundling, frames are separated in different queues based on source/destination pairs. Using piling, frames are accumulated per destination AL_PA if NL_Ports can handle multiple frames in a loop. Additionally, piling can minimize loop traffic by reducing overhead and increases the loop efficiency.
Rebooting the switch causes it to immediately exit all current processes and states, and start the POST process. Exercise caution using the reboot command on a switch connected to the fabric. Pressing while the Reboot message is selected displays Yes or No. Clicking Yes causes the switch to immediately reboot. Clicking No or pressing exits this function. ( You can retrieve information on the switch using the Status Menu.
4 * Pressing while Flash Date is selected displays the date and time of the last flash firmware update. If you upgrade the firmware in flash memory with a different firmware version, the date the new firmware was entered is displayed. Use this date to quickly establish the date the firmware was updated. = , Pressing while Boot Prom Update is selected displays the date and time the boot prom was manufactured. Use this date to establish the boot prom version.
C — copper , Pressing while Port Throughput is selected displays the port throughput on the switch. The throughput number represents the number of bytes received plus the number of bytes transmitted per second and is displayed in bytes/second (B/s), kilobytes/second (KB/s) or megabytes/second (MB/s). You can select different ports using and , from port 0 to port 15 and all ports, and is used to monitor a single or the aggregate of all port(s) performance.
> The tests available from the Test Menu are part of the diagnostic and fault isolation capabilities. & 0 " To make a successful Telnet connection to a switch, the following information is required: Switch name or IP address Username Password NOTES: You must assign an IP address to the switch through the front panel controls before you can access the remote management methods.
3. Each username (admin, user, other) is displayed in sequence, allowing the administrator to modify each password and name. 4. Enter a password or name while a username is displayed to replace the existing password or name. NOTE: If you lose the password, contact Dell for technical assistance. & & ( % & & ) ) * +,- ) & 0 >, 1 $ 0 >, , .
MIB-II system group, interface group, and SNMP group Vendor-Specific MIBs Standard Generic traps Enterprise-Specific traps NOTES: You must configure the management platform’s IP address as a trap recipient so it will be discovered by that management platform. HP OpenView NNM SE version 3 and above have MIB and auto discovery support for the switch.
% Setting up the switch’s SNMP connection to an existing managed network allows the network system administrator to receive the following generic traps: coldStart — Indicates the manage node has reinitialized itself such that the manage node’s configuration can be altered. warmStart — Indicates the manage node has reinitialized itself, but no configuration has changed. linkDown — Indicates an IP interface (Ethernet, loop back, or embedded N_Port) has gone down and is not available.
The configurable parameters include the following: SNMPv1 communities (up to 6) Trap recipients (1 per community) sysName sysContact sysLocation authenticationFailure — Indicates the manage node has received a protocol message that is not properly authenticated. This trap, by default, is disabled but can be enabled by way of the command. swEventTrapLevel — Indicates the swEventTrap severity level in conjunction with an event's severity level.
Common Transport (CT) requests and responses including Name Server are recorded in the portLog. A typical trace is shown in the following example, where port 4 logs in to the Name Server and issues command 217. It receives an Accept (8002).
"" # This chapter contains information and examples on managing and monitoring the PowerVault 56F 16-Port Fibre Channel switch by way of Telnet, including: General commands Diagnostic commands The user can configure, operate, and test the switch using the following commands and settings through the Telnet interface. # The following general commands allow you to control basic switch operations.
( !! ' * +' !! ' l Insert text before cursor A Insert text at end of current line dd Delete entire line D Delete from cursor to end of line h Move one space left l Move one space right R Replace text x Delete one character u Undo last change Enter command mode or Back up Erase all current text and begin again & This agtcfgDefault command allows admin to reset the configuration of
# 9 '4 4 " '4 # " 4 4 ' 4 , . 4 4 ' " '4 ! % (>' , . 4 4 ' " '4 - , . 4 4 ' " '4 ' , . 4 4 ' " '4 4 , . 4 4 ' " '4 ) "6 44 , . 4 4 ' 48 Table 4-2 describes the fields for the agtcfgDefault command.
( % % !! ' ' % authTraps authenticationFailure (the authentication trap) is transmitted to the configured trap recipient in the event the agent received a protocol message that is not properly authenticated. In the context of SNMPv1 and SNMPv2c, this means that a request that contains a community string is not known to the agent. The default value for this parameter is 0 (disabled).
6 48 # "' : 4 1; 11 0 6 5 4 6 4 B/ ' 48 ' 4 ' 5 4 6 4 ' 5 B" 4 38 ? 6 4 ' 45 B" 4 "8 4 4 6 4 $ 4 4 ' ? B; ? 8 6 ' 6 5 B" 4 =8 6 6 4 5 3 @)" # 6 A 2 4 @(4 = 9 A " 4 @) #' A ( $ 2 , .
( $ !! ' ' % Alias ID This is the multicast address and has the format of FFFBxx, where xx is an odd number ranging from 01 to 31. This number is the name of the multicast group. Creator The Fibre Channel address ID of the Nx_Port that created this Alias group. Creator Token The Alias token that has been provided to map to the Alias group.
entered at the prompt, as shown in Figure 4-1. The various configuration settings and parameters are described in Table 4-4, Table 4-5, Table 4-6, Table 4-7 and Table 4-8. switch:admin> configure Configure... Fabric parameters (yes, y, no, n): [no] Virtual Channel parameters (yes, y, no, n): [no] Arbitrated Loop parameters (yes, y, no, n): [no] System services (yes, y, no, n): [no] No changes.
. switch:admin> configure Configure... Fabric parameters (yes, y, no, n): [no] yes Domain: (1..239) [1] BB credit: (1..16) [16] R_A_TOV: (4000..120000) [10000] E_D_TOV: (1000..5000) [2000] Data field size: (256..2112) [2112] Non-SCSI Tachyon Mode: (0..1) [0] Disable Device Probing: (0..1) [0] Unicast-only Operation: (0..1) [0] VC Encoded Address Mode: (0..1) [1] Disable Translative Mode: (0..1) [1] Per-frame Route Priority: (0..
switch:admin> configure Configure... Fabric parameters (yes, y, no, n): [no] y Domain: (1..239) [0] 256 integer must be between 1 and 239 - please re-enter Domain: (1..239) [0] BB credit: (1..16) [16] one Input not acceptable, please re-enter BB credit: (1..16) [16] R_A_TOV: (4000..120000) [10000] E_D_TOV: (1000..5000) [2000] 4900 integer must be a multiple of 1000 - please re-enter E_D_TOV: (1000..5000) [2000] 5000 Data field size: (256..2112) [2112] ^D Committing configuration...done.
A listing of the configurable fabric parameters is shown in Table 4-5. ( ! % Domain The domain number uniquely identifies the switch in a fabric and may be any value between 1 and 239. Normally, this value is automatically assigned by the fabric. BB credit The buffer-to-buffer (BB) credit represents the number of buffers, in a range from 1 to 16, available to the host.
( ! % VC Encoded Address Mode When this mode is set, frame source and destination addresses utilize an address format compatible with PowerVault 50F. When this mode is set to 0, 239 PowerVault 51F switches may be cascaded. Disable Translative Mode The setting is only relevant if VC Encoded Address Mode is also set. When set, this mode maintains explicit address compatibility with first-generation switches.
( ! % VC Class 3 Sets the virtual channel used for Class 3 frame traffic. May be set to virtual channel 2, 3, 4, or 5. 3 VC Multicast Sets the virtual channel used for multicast frame traffic. Verify that the multicast channel has the frame class priority set to the frame class of the expected traffic. 7 VC Priority 2-7 The numbers displayed show the priorities assigned to each of the switch's virtual channels.
Table 4-8 describes the system services. ( 1 ! , % rusersd Dynamically enables or disables a server that returns information by way of remote procedure calls (RPC) about the user logged into the system. The information returned includes: the user login name, the system name, the login protocol or type, login time, idle time, and remote login location (if applicable).
& The configDefault command is used to reset some of the switch configuration values to their factory default values. In addition, this command configures the switch to boot from its internal firmware if it has been previously configured to boot from the network. This command may not be executed on an enabled switch; you must first disable the switch using the switchDisable command.
2. d. MM are the minutes e. yy is the year Press to set the date and time. NOTE: The date function does not support daylight savings time. The date must be reset manually when the time changes. 4 % The diagHelp command displays the diagnostic help commands available for troubleshooting switch problems. These commands should be run only as advised by Dell technical support.
# The errShow command displays all detected errors, one error at a time. The error log stores the last 32 error types sensed by the switch. The log shows: Error number (01-64) Date and time of the first occurrence each error type was sensed Total number of occurrences of each error type NOTE: The maximum number of occurrences is 999.
! " # $% & '( )* * & -. /0% , * 1/0% , )' 3 -'4 $5-* * 6 7 , 8 ! 2 -. /0% , * 1/0% + # The fabricShow command displays a list of switches and multicast alias groups in a fabric. The fields are described in Table 4-9.
( 2 % !! ' ' % " multicast alias group Each line shows: The alias group number (01 to 31) The alias group ID The alias token Alias groups are only created on demand by requests to the alias server; typically no groups are listed. The fastboot command initiates a warm reboot that bypasses POST and takes about one minute to reboot the switch. The switch may be in any operational state (enabled or disabled) before rebooting.
3. In the program list, click Dell OpenManage PowerVault Manager, then click PowerVault 51F Utilities, then click rshd. The remote shell daemon starts. The cat.exe is run from the rshd.exe file 4. Start a Telnet session to a switch by typing the following command: 5. 4 @ 6 19 A Log in as 4 by typing the following command: 4 4 6.
The help display changes depending on the login user level, license key, and switch model, and will display only on licensed products using front panel commands. The types of admin level commands available are: General Diagnostic Routing Licensed — Zoning commands The i command prints a currently running task summary. The fields are described in Table 4-10.
# The ifShow command displays a summary of currently running tasks. The display includes three sections organized by interface: — Ethernet 10/100BASE-T port — Loopback interface — Fibre Channel; this section is omitted if IP over Fibre Channel is not configured %! The following example shows the ipAddrSet command, which sets the switch’s Ethernet IP address, Ethernet subnetmask, Fibre Channel IP address, Fibre Channel subnetmask, and gateway address.
After each prompt, the current value is shown inside brackets; the user may enter one of the following actions: Press (Keeps the current value) An IP address in conventional dot (.) notation The word none Press (Cancels any changes) Press (Accepts any changes but skips remaining input) A final prompt asks whether to set IP addresses to the new values. Typing installs the new values; typing 4 delays the changes until the next switch reboot.
# The nsShow command displays local name server information, which includes information about devices connected to this switch, and cached information about devices connected to other switches in the fabric. The message $6 4 4 4 6 2 # is displayed if there is no information on this switch, but there still might be devices connected to other switches in the fabric.
The optional parameter B' 4 8 is a double-quoted, valid user name. If the current password is incorrect, the command exits without saving any changes. If the number of retries attempts is exceeded, the command either steps to the next user or exits, saving any changes made thus far. % & The portDisable command disables a specific port. Devices attached to a disabled port cannot communicate with the fabric. The command syntax is portDisable .
( ( + !! ' ' % enc in Encoding errors inside of frames crc err Frames with cyclic redundancy check (CRC) errors too shrt Frames shorter than minimum too long Frames longer than maximum bad eof Frames with bad end-of-frame delimiters enc out Encoding error outside of frames disc c3 Class 3 frames discarded link fail Link failures (LF1 or LF2 states) loss sync Loss of synchronization loss sig Loss of signal frjt Frames reje
( 4-26 !! ' ' % stat_wtx Number of 4-byte words transmitted from the port stat_wrx Number of 4-byte words received by the port stat_ftx Number of frames transmitted from the port stat_frx Number of frames received by the port stat_c2_frx Number of Class 2 frames received stat_c3_frx Number of Class 3 frames received stat_lc_rx Number of link control frames received stat_mc_rx Number of multicast frames received stat_mc_to Numbe
( !! ' ' % er_disc_c3 Receive link: the number of Class 3 frames discarded.; class 3 frames can be discarded due to timeouts or invalid/unreachable destinations; this quantity could increment at times during normal operation but might be used for diagnosing problems in some situations. open loop_open: the number of times FL_Port entered the OPEN state. transfer loop_transfer: the number of times FL_Port entered the TRANSFER state.
The reboot command reboots the switch to the stored configuration in flash memory and takes about 1 1/2 minutes. The switch may be in any operational state (enabled or disabled) before rebooting. While the switch is rebooting, the Telnet session is closed and all FCPs become inactive. If the switch was part of a fabric, the remaining switches reconfigure. # & The switchDisable command is used to take the switch offline for diagnostic tests, maintenance functions, or replacing a faulty switch.
Certain restrictions apply to the length and format of the switch name. Specifically, the name of the switch: May not exceed 19 characters in length May not contain characters other than a-z, A-Z, 0-9 or _ (the underscore character), the first character excepted Must have the first character be among a-z or A-Z NOTE: It is suggested that switch names be unique in a cascaded environment. # # The following example shows the switchShow command screen, which prints switch and port status.
( / % switchName The switch name switchType Model number and system board revision level; the model number is as follows: 1 = PowerVault 50F 2 = Reserved 3 = PowerVault 51F/56F switchState The state of this switch: online, offline, testing or faulty switchRole There are three possibilities for switchRole including: 4-30 !! ' ' Principle — The principal switch as defined in FC-SW Subordinate — This switch is enabled and is a subordinate
( / !! ' ' % Port state The port state follows the GBIC type; the possible port states include: Comment field No_Card — No card present in this switch slot No_Module — No GBIC module in this port No_Light — The module is not receiving light No_Sync — The module is receiving light but is out of sync In_Sync — The module is receiving light and is in sync Laser_Flt — The module is signaling a laser fault (defective GBIC
6 48 #6 - !7 ! !7 -- " 4 7 ! ) 6 46 % The uptime command can be used to display the amount of time the switch has been in operation (also known as up time), the total cumulative amount of up time since the switch was first powered-on, the date and time of the last reboot, and the reason for the last reboot. For up and powered-on times less than 60 seconds, the display granularity is by the second.
/ License commands are reserved for use by Dell only. $ Routing commands allow you to view switch routing information. # The following example shows the bcastShow command screen, which displays broadcast tree information, and all ports that are currently transmitting and receiving broadcast frames. This command is used to understand routes the broadcast frames take through the fabric. The fields are described in Table 4-19.
( 2 # ! ' % Group The multicast group. Member ports All ports currently transmitting or receiving broadcast frames. Member ISL Ports Ports that belong to the interswitch broadcast distribution tree, as selected by the dynamic broadcast path selection protocol. These are all E_Ports, and this set is a subset of m_port. Broadcast frames use these ports to reach all fabric switches and to enter into the switch.
( 3 % % !! ' ' % version The version of the FSPF protocol domainID The local switch’s domain ID isl_ports A bitmap field that shows all local switch E_Ports startTime The time the FSPF started, in milliseconds from boot other The other fields represent internal FSPF variables # The interfaceShow command displays FSPF interface information.
( % !! ' ' % lastUpTime Last time this interface came up.
( 5 ' % nLsuIn The number of Link State Updates received from the neighbor switch nLsaIn The number of Link State Acknowledges received from the neighbor switch attHloOut The number of attempted transmissions of Hello frames to the neighbor switch nHloOut The number of Hello frames transmitted to the neighbor switch attLsuOut The number of attempted transmissions of Link State Updates to the neighbor switch nLsuOut The nu
& # The LSDbShow command displays domain Link State Database entries. The database record for any fabric switch can be displayed from any switch. It also gives the same information regardless of switch used to run it (unless there is a database update in progress, which occurs every 30 minutes in a stable network). Every switch keeps a database of topology information associated with itself and the other fabric switches.
( $ * !! ' ' % linkCnt The link count, is the number of neighbors in NB_ST_FULL state that are adjacent to the switch described by this record. The linkCnt field is followed by a number of lines equal to the link count. output port Output port is the ISL port number connecting the neighbor switch. linkID The neighbor switch’s domain ID. rem port The port on the remote switch that the local port (out port) is connected to.
( ( !! ' ' % State The neighbor’s current state; its value must be NB_ST_FULL for the ISL to forward frames to the adjacent switch; other values may be transitory, however if a value is retained for more than ten seconds, contact Dell for technical assistance 4 % The following example shows the routeHelp command screen, which displays the routing help commands.
The following is an example of the topologyShow command screen.
# Table 4-25 shows the uRouteShow command, which displays the port's unicast routing information, which is the output port used to forward frames to the domain. Only one output port is used to forward frames from one input port to a destination domain.
This chapter discusses troubleshooting, diagnostic testing, and error messages, including the following sections: Diagnostic overview Status and activity indicators Diagnostic tests Refer to the Dell PowerVault Systems Storage Area Network (SAN) Installation and Troubleshooting Guide for further troubleshooting information. %' ' ) The switch is designed for maintenance-free operation.
To retest a port which has been marked ;03, clear the port and set to %K using the diagClearError < > command. This command clears the port status only and does not clear the logs or change the port’s condition. The diagClearError < > command should only be used during diagnostic procedures to reset a bad port for retest. For more detailed error message information, see Appendix A, “Error Messages.
*+ . ' % & " No light showing Power not applied. Steady power LED Normal power-on indicator. Flashing power LED Switch failed POST and is not functioning, although power is applied. . 6& ) The color and flash speed of each port’s LED, as described in Table 5-2, indicates the individual port’s status.
7. Fabric analysis; the switch checks for ports connected to other fabric elements. If there are other fabric elements connected, it identifies the master switch. 8. Address assignment; after the master switch is identified, port addresses may be assigned. Each switch tries to keep the same addresses that were previously used. These are stored in the switch’s configuration flash programmable readonly memory (PROM). 9.
% 1 ) * Press while the Test Menu is displayed on the switch’s front panel; this action allows you to select the operations in the following section. NOTE: See Appendix A, “Error Messages” for the actual error message descriptions.
% & Pressing while the Port Register Test window is selected displays a reminder to take the switch offline if it is not offline. If the message is displayed, take the switch offline. Pressing starts the test, which checks the switch’s ASIC registers. The ports tested are ports 0 through 15. If the test is successful, the window displays / $ .
( & The camTest verifies that the SID translation required by QuickLoop and implemented using content addressable memories (CAM) is functioning correctly. The switch must be offline. An error message would look similar to the following example: 310* "0 1 1$5310* "0 #135310* R 1$ & The portLoopbackTest verifies the intended functional operation of the switch by sending frames from each port’s transmitter back to the same port’s receiver by way of an internal hardware loopback.
- NOTE: All ports on the switch must be connected or else the switch shows an error condition. When running the cross port test, you must set the operating mode value to 0 or 1. Modes 2 and 3 do not send out the ELP used to discover switches. If the ELP is not sent, the switch does not know the port is connected to another port on the same switch and the test fails.
not sent, the switch does not know the port is connected to another port on the same switch and the test fails. An example error message would be similar to the following: 310* 1 1$5310* 9%/$31(35310* R 1$5310* $1 (%=$5310* (//#$0$5310* #$0$#5310* 9%/$F/% *5310* 30$05310* 9%/$0;#( $ % ( # % & The sramRetentionTest verifies that data written into the ASIC memories are retained and that data bits to no drop when read after some amount of delay since the write. The switch must be offline.
5-10 Installation and Troubleshooting Guide
$ # $ " This chapter covers the recommended and supported field repair and replacement for the PowerVault 56F 16-Port Fibre Channel switch.
# %% To remove the power supply, you must perform the following steps. $ , . :?4 ) " + 4 , . :?4 " ) 1. Remove any external cabling attached to the power supply. 2.
$ #0 & GBIC modules are installed and removed by inserting them into the system board from the front of the unit. Simple Network Management Protocol (SNMP) traps are generated upon GBIC insertion and removal. 8)' 1. Pull down the metal swing bar on the front of the GBIC and pull it out, as shown in Figure 6-2. 2. Carefully wiggle the GBIC from side-to-side to unseat it. swing bar 6#.
$ - ! Replacing the fan assembly involves removing the the existing fan assembly, and installing a new assembly. 0 ;, * < You do not need to power off the switch during this replacement.
) " # . ! 1. Inset the new fan assembly into the switch’s front assembly cavity. 2. Tighten the four front thumb-screws. $ ' 0 Replacing the system board involves removing the switch’s cover, removing the system board, and installing the new system board. 0 ;, * < 9 #6 flat-head screwdriver 8 1.
- ! , ! # ' ) 8 1. Insert the system board module into the switch’s cavity and tighten the captured screw until the module is fully inserted. 2. Reconnect the power supply connector(s). 3. Reinstall the GBICs. See “Installing a GBIC Module” found earlier in this chapter for instructions. 4. Reconnect all external cabling. 5. Turn on the switch’s power. The switch automatically runs POST. 6. Check for error messages by issuing the Telnet command.
0 ;, * < # ' % 1. Remove all external cabling from the front panel. 2. Remove the power supplies. See “Removing the Power Supply,” found earlier in this chapter for instructions. 3. Remove all GBICs. See “Removing a GBIC Module,” found earlier in this chapter for instructions. 4. Remove the system board.
6-8 Installation and Troubleshooting Guide
% & This chapter describes the tools Dell provides to help you when you have a problem with your system. It also tells you when and how to call Dell for technical or customer assistance. " If you need assistance with a technical problem, perform the following steps: 1. Run the Dell Diagnostics. 2. Complete the troubleshooting checks in Chapter 5, “Troubleshooting.” 3. Make a copy of the Diagnostics Checklist (found later in this chapter), and fill it out. 4.
" Dell provides a number of tools to assist you. These tools are described in the following sections. NOTE: Some of the following tools are not always available in all locations outside the continental U.S. Please call your local Dell representative for information on availability. The Internet is your most powerful tool for obtaining information about your system and other Dell products.
! Dell’s automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers. When you call AutoTech, you use your touch-tone telephone to select the subjects that correspond to your questions. You can even interrupt an AutoTech session and continue the session later. The code number that the AutoTech service gives you allows you to continue your session where you ended it.
! % If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, refer to “Dell Contact Numbers” found later in this chapter. If you need information about additional products available from Dell, or if you would like to place an order, visit Dell’s World Wide Web site at http://www.dell.com/.
0 NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist (Figure 7-1). If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer.
& ' Diagnostics Checklist Name: ______________________________________________________________Date: ______________________ Address: ________________________________________________________Phone number: _________________ Service tag (bar code on the back of the computer): _________________________________________________ Express Service Code: ___________________________________________________________________________ Return Material Authorization Number (if provided by Dell support technicia
! When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in Table 7-1 and Table 7-2. Table 7-1 provides the various codes required to make long-distance and international calls. Table 7-2 provides local telephone numbers, area codes, toll-free numbers, Web site and e-mail addresses, if applicable, for each department or service available in various countries around the world.
/ .
/ . ' ! # ) Spain (Madrid) 07 34 91 Sweden (Upplands Vasby) 009 46 8 Switzerland (Geneva) 00 41 22 Taiwan 002 886 — Thailand 001 66 — U.K. (Bracknell) 010 44 1344 U.S.A. (Austin, Texas) 011 1 Not required ) ( $ % ( / 5 ! ! # ( * Australia (Sydney) Home and Small Business . . . . .
) ( $ % ( ! # ( * Belgium (Brussels) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . 481 92 88 Customer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . 481 91 19 Home/Small Business Sales . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 0800 16884 Corporate Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . .
) ( $ % ( ! # ( * China (Xiamen) Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 800 858 2437 Czech Republic (Prague) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 02. . . . . . . . . . . . . 22 83 27 27 Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 800 858 2222 Customer Care . . . . . . . . . . . . . . .
) ( $ % ( ! # ( * France (Paris/Montpellier) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . 0803 . . . . . . . . . . . . . . . .387 270 Customer Care (Paris) . . . . . . . . . . . . . . . . . . . . . . . 01 . . . . . . . . . . . . .55 94 75 75 Customer Care (Montpellier) . . . . . . . . . . . . . . . . 0825 . . . . . . . . . . . . .08 23 83 03 TechConnect BBS (Montpellier) . . . . . . . . . . . . . . . . 04 . . . . .
) ( $ % ( ! # ( * Ireland (Bray) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-850-543-543 Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01. . . . . . . . . . . . . . . 204 4026 Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-850-235-235 SalesFax . . . . . . . . . . . . . . . . . . . . . . . . . . .
) ( $ % ( ! # ( * Korea (Seoul) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 080-200-3800 Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 080-200-3777 Customer Service (Seoul, Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2194-6220 Customer Service (Penang, Malaysia) . . . . . . . . . . . . . . . . . . . . .
) ( $ % ( ! # ( * Mexico (Colonia Granada) Automated Order-Status System (Austin, Texas, U.S.A.) . . . . . . . . . . . . . . . . . . . . . . 512. . . . . . . . . . . . . . . 728-0685 NOTE: Customers in Mexico call the U.S.A. for access to the Automated Order-Status System and AutoTech. AutoTech (Automated technical support) (Austin, Texas, U.S.A.) . . . . . . . . . . . . . . . . . . . . . . 512. . . . . . . . . . . . . . .
) ( $ % ( ! # ( * Poland (Warsaw) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 . . . . . . . . . . . . . . 60 61 999 Customer Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 . . . . . . . . . . . . . . 60 61 999 Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 . . . . . . . . . . . . . . 60 61 999 Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
) ( $ % ( ! # ( * Spain (Madrid) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 902 100 130 Corporate Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 902 118 546 Home/Small Business Customer Care. . . . . . . . . . . . . . . . . . . . . . . . . . 902 118 540 TechConnect BBS. . . . . . . . . . . . . . . . . . . . . . . . . . . 91. . . . . . . . . .
) ( $ % ( ! # ( * U.K. (Bracknell) Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0870-908-0800 Corporate Customer Care . . . . . . . . . . . . . . . . . 01344 . . . . . . . . . . . . . . . . 720206 Home/Small Business Customer Care . . . . . . . . . . . . . . . . . . . . . . . 0870-906-0010 TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
) ( $ % ( ! # ( * U.S.A. (Austin, Texas) Automated Order-Status System . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9014 AutoTech (Automated technical support) . . . . . . . . . . . . . . .toll free: 1-800-247-9362 Dell Home and Small Business Group: Customer Technical Support (Return Material Authorization Numbers) . . . . . . . . . . . . . .
7-20 Installation and Troubleshooting Guide
' ! This appendix explains the error message format, error message by firmware module, and other possible errors. & - There are two error message formats for the PowerVault 56F whether you are gathering information from the front panel or using a remote Telnet session. The front panel shows an abbreviated message and Telnet displays the entire error message. In all cases, the last error encountered is the first error displayed. Up to 64 messages are held in a buffer.
9 ! " # $% & '( )* * & -. /0% , * 1/0% )' 3 -'4 $5-* * 6 7 , 8 ! 2 -. /0% , * 1/0% 7 , 9 9 0 + !! ' +4 ! To display error messages by way of Telnet: 1. From the prompt, type errShow. 2. To scroll through the error list, type "/ 3.
0 + " * " ) INPORT (2) The input port in the IU received by the path selection task is out of range. Check that all paths and routing tables are correct. If they are not correct, reboot the local switch. MSG (2) The path selection task has received an unknown message from another task. Check that all paths and routing tables are correct. If they are not, reboot the neighbor switch. Check the paths and routes again.
0 + " * " ) REMPORT (3) Removing an entry from a multicast routing table failed. Run the portLogShow command. Contact Customer Support. SPFCOST (3) An error occurred with computing the multicast path tree. Run the LSDbAllShow command. Contact Customer Support. NBFSM NGBRSTATE (2) An error occurred in the neighbor Finite State. Check the neighbor’s state with the nbrStateShow command.
6 This module includes errors that cause a system panic to occur. A system panic causes the switch to reboot. The error is stored in flash memory with a stack trace, local stack content and local register content at the time the error occurred. To view the trace, allow the switch to reboot and issue the traceShow command. If the trace was caused by an error, the first line displays: / 4 + 9 4 Panic errors have the highest severity (0).
; ; ) 6 6 The software includes several message queues that are used for inter-task communication. Each queue holds a maximum of 64 messages. Under normal operations, a task sends a message to another task on a queue, and occupies a slot in the queue. After the message is received, its slot in the queue is open for another message.
0 $ !! ' 6 &: :"-. + + . % ! Lists all the current tasks in the system. Most tasks should be in "READY" or "PEND" state. If any task is in "SUSPEND" state, then a task trace of that task should be run using the tt command. B ? 4 8 Shows the stack trace of the task. 6 B>' ' 138 Shows information about the queue that overflowed. B 4 85!5 Shows the content of the message. #6 Shows FSPF task’s queue ID.
6 Table A-5 shows the port error messages: 0 + & > ' 9 6 ? 6 6 4 4 *;1" The GBIC was removed from this port (solid black LED) $6 4 *N9 4 *;1" ' 6 Port is receiving no signal (solid black LED) 9 6 4 ? 6 6 4 " 4 4 6 5 6 6 6 4 6 4 '4 4 4 Port is receiving signal, but not yet
0 + & > ' $6 4 ' ? 4 6 '4 4 4 6 4 4 ) "6 44 4 6 4 6 4 4 6 4 (4 ' 6 ? 4 4 4 Port has an internal loopback (fast flashing green LED) $6 4 4 4 4 4 H 4 Port is sending data (flickering green LED) 6 Table A-6 show the thermometer erro
The possible security level values are: 1 — Critical 2 — Error 3 — Warning 4 — Informational 5 — Debug NOTE: If the same error occurs within the same module (for example, the DIAGREGERR_UNRST module) but on different ports, the number of occurrences for that message is incremented in brackets (up to 999), and the error number is not incremented (that is, though it may occur 999 times, it occupies one message in the 320 message buffer). To display error messages from the front panel: 1.
0 / 0 % $ ) cmemRetentionTest Replace mainboard assembly sramRetentionTest Replace mainboard assembly camTest Replace mainboard assembly portLoopbackTest Replace mainboard assembly crossPortTest Replace mainboard assembly, GBIC or fiber cable spinSilk Replace mainboard assembly, GBIC or fiber cable ( , An error number (//T++++ appears at the end of an error message.
0 1 + & ' % ' " ( $ ( " ( 1020 centralMemoryTest DIAG-CMBISRTO 1021 DIAG-CMBISRF 1025 DIAG-LCMRS 1026 DIAG-LCMTO 1027 DIAG-LCMEM 1028 DIAG-LCMEMTX 1029 DIAG-CMNOBUF 102A DIAG-CMERRTYPE 102B DIAG-CMERRPTN 102C DIAG-INTNOTCLR 103O DIAG-BADINT 106F DIAG-TIMEOUT 2030 cmlTest DIAG-BADINT 2031 DIAG-INTNIL 2032 DIAG-CMISA1 2033 DIAG-CMINOCAP 2034 DIAG-CMIINVCAP 2035 DIAG-CMIDATA 2036 DIAG-CMICKSUM 223B camTest 223
0 1 + & ' % ' " ( support.dell.
0 1 + & ' % ' " ( $ ( " ( 3060 DIAG-STATS (FIX) 3061 DIAG-STATS (FRX) 3062 DIAG-STATS (C3FRX) 306E DIAG-DATA 306F DIAG-TIMEOUT 3070 DIAG-PORTABSENT 3071 DIAG-XMIT 3078 DIAG-PORTWRONG 384F spinSilk DIAG-INIT 385F DIAG-PORTDIED 3840 DIAG-ERRSTAT (ENCIN) 3841 DIAG-ERRSTAT (CRC) 3842 DIAG-ERRSTAT (TRUNC) 3843 DIAG-ERRSTAT (2LONG) 3844 DIAG-ERRSTAT (BADEOF) 3845 DIAG-ERRSTAT (ENCOUT) 3846 DIAG-ERRSTAT (BADORD) 3847 DI
0 2 + & & ) DIAG-BUS_TIMEOUT ( T ;%)5 ) [portRegTest, sramRetentionTest] ASIC register or ASIC SRAM did not respond to an ASIC data access ASIC failure Replace mainboard assembly DIAG-CAMINIT ( T!!-; [camTest] Port failed to initialize due to one of the following reasons: Software operational setup error or mainboard failure Retry, reboot or replace mainboard assembly Switch not disabled Diagnostic que
0 2 + & & ) DIAG-CMINOCAP ( T! -[cmiTest] CMI intended receiver ASIC failed to get CMI capture flag ASIC or mainboard failure Replace mainboard assembly DIAG-CMISA1 ( T! -! [cmiTest] An attempt to send a CMI message from ASIC to ASIC failed ASIC failure Replace mainboard assembly DIAG-CMNOBUF ( T ! [centralMemoryTest] Port could not get any buffer ASIC failure Replace mainboard assembly DIAG-DATA ( T! (5 - (
0 2 + & & ) DIAG-INTNOTCLR ( T !" [centralMemoryTest] The interrupt bit could not be cleared ASIC failure Replace mainboard assembly DIAG-LCMEM ( T !7 [centralMemoryTest, cmemRetentionTest] Data read from the Central Memory location did not match data previously written into the same location ASIC failure Replace mainboard assembly DIAG-LCMEMTX ( T )!75 ! [centralMemoryTest] Central Memory transmit path failure:
0 2 + & & ) DIAG-POST_SKIPPED ( T [switch initialization] POST is skipped; its message recommended that POST be executed Information only None required DIAG-REGERR ( T ; 5 [portRegTest, sramRetentionTest] Data read from ASIC register or ASIC SRAM did not match data previously written into same location ASIC failure Replace mainboard assembly DIAG-REGERR_UNRST ( T ; 5 [portRegTest, sramRetentionTest] P
0 2 + & & ) FABRIC, SEGMENTED, LOG_WARNING Fabric segmented Incompatible fabric parameters/ switches Conflict zones Contact customer support FABRIC, NO_ALIASID, LOG_WARNING No free multicast alias Too many multicast groups in use Contact customer support FABRIC, BADILS, LOG_WARNING Bad ISL-ELS size The ISL-ELS payload is wrong Contact customer support FLASH, BAD_MIRROR, LOG_WARNING The system’s flash memory has enco
0 2 + & & ) POWER, 1_FAILED, LOG_CRITICAL Switch Power Failure Power supply failure Contact customer support POWER, 2_FAILED, LOG_CRITICAL Switch Power Failure Power supply failure Contact customer support FCIU, IUBAD, L,S Invalid IU OS error Contact customer support FCUI, IUCOUNT, L,S Total number of IUs Count < 0 OS error Contact customer support FCUI, IUCOUNT, L, S Total number of IUs Count < 0 OS error Con
0 2 + & & ) PANIC, MALLOC, LOG_PANIC Memory allocation failed OS error Contact customer support PANIC, FREE, LOG_PANIC Memory free failed OS error Contact customer support PANIC, INCONSISTENT, LOG_PANIC Data out of sync OS error Contact customer support PANIC, INTCONTEXT, LOG_PANIC Data out of sync OS error Contact customer support PANIC, ZOMTIMESET, LOG_PANIC Attempt to set a zombie timer OS error Contact cus
0 2 + & & ) ASIC, MINI_BUFFER, LOG_WARNING ASIC failure OS error Contact customer support LSDB, LSID, LOG_ERROR Link State ID out of range OS error Contact customer support LSDB, NOLOCALENTRY, LOG_CRITICAL No database entry for local Link State Record OS error Contact customer support LSDB, NOLSR, LOG_WARNING No Link State Record for domain OS error Contact customer support LSDB, MAXINCARN, LOG_WARNING Local Lin
0 2 + & & ) MCAST, ADDPORT, LOG_WARNING Add port failed OS error Contact customer support MCAST, REMPORT, LOG_WARNING Remove port failed OS error Contact customer support MCAST, ADDBRANCH, LOG_ERROR Add branch failed OS error Contact customer support MCAST, REMBRANCH, LOG_ERROR Remove branch failed OS error Contact customer support MCAST, NOPARENT, LOG_ERROR Null parent OS error Contact customer support MCAST
A-24 Installation and Troubleshooting Guide
% The following list defines or identifies technical terms, abbreviations, and acronyms used in Del™l user documents. ampere(s) alternating current A fabric software facility that supports multicast group management. The FC Arbitrated Loop (FC-AL) is a standard defined on top of the FC-PH standard. It defines the arbitration on a loop where several FC nodes share a common medium.
% The domain number uniquely identifies the switch in a fabric. This switch domain ID is normally automatically assigned by the switch and may be any value between 0 and 239. This number may also be assigned manually. direct memory access #%! A port is designated an E_Port when it is used as an interswitch expansion port to connect to the E_Port of another switch to build a larger switch fabric.
A loop is a configuration of devices (for example, JBODs) connected to the fabric via an FL_Port interface card. 1 2 " Used to send detailed status/commands from or to an SNMP managed device. * read-only memory revolutions per minute Management information base. storage area network. Multicast is used when multiple copies of data are to be sent to designated multiple destinations.
switches that make up the fabric. This is for a single copy of the data to be sent to designated destinations. $%! A U_Port has not assumed a specific function. It is a generic port that can operate either as an E_Port, an F_Port, or an FL_Port. For example, a port that is not connected or has not assumed a specific function in the fabric is designated as a U_Port. 4 Installation and Troubleshooting Guide ' volts alternating current ' virtual channel 5 .
# ( ADDBRANCH (2), A-3 calling Dell, 7-7 ADDPATH (1), A-4 cascading, 2-2 ADDPORT (3), A-3 cascading and configuring switches, 2-2 agtcfgSet command, 4-4 cautions, v agtcfgShow command, 4-5 changing passwords, 3-17 aliasShow command, 4-5 coldStart, 3-20 arbitrated loop parameters, 4-12 command field descriptions fabricShow, 4-17 interfaceShow, 4-35 ipAddrSet, 4-21 LSDbShow, 4-38 nbrStateShow, 4-39 nsShow, 4-23 portStatsShow, 4-26 switchShow, 4-30 assistance technical, 7-1 telephone numbers
commands (continued) errDump, 4-15 fabricShow, 4-17 firmwareDownload, 4-18 flashDefault, 4-18 flashSet, 3-10 fspfShow, 4-34 h, 4-19 help, 4-19 i, 4-20 ifShow, 4-21 interfaceShow, 4-35 iodReset, 4-37 iodSet, 4-37 ipAddrSet, 4-21 ipAddrShow, 4-22 login, 4-22 logout, 4-22 LSDbShow, 4-38 mcastShow, 4-39 nbrStateShow, 4-39 nsShow, 4-22, 4-23 passwd, 4-23 portDisable, 4-24 portEnable, 4-24 portErrShow, 4-24 portLogClear, 4-25 portLogDump, 4-25 portStatsShow, 4-25, A-10 psShow, 4-27 reboot, 4-28 routeHelp, 4-40 ro
errors ADDBRANCH (2), A-3 ADDPATH (1), A-4 ADDPORT(3), A-3 BADSRC (3), A-2 diagnostic formats, A-10 ENQFAIL (1), A-4 failure actions, A-10 FREETIMRLSD (0), A-5 front panel, A-9 INCONSISTENT (0), A-5 INPORT (2), A-3 INVHLO (1), A-3 INVLSR (3), A-2 LSID (2), A-3 LSRLEN (2), A-2 MALLOC (0), A-5 message numbers, A-11 MSG (2), A-3 MSG (3), A-4 MSGQCREATE (0), A-5 MSGQDELETE (0), A-5 NGBRSTATE (2), A-4 NOMEM (1), A-4 NOPARENT (2), A-3 NOPARENTLSR (2), A-3 QREAD (1), A-4 QWRITE (1), A-4 RELICPDB (2), A-4 REMDOMAIN
i command, 4-20 LSID (2), A-3 LSRLEN (2), A-2 ifShow command, 4-21 INCONSISTENT (0), A-5 initialization, 5-3 INPORT (2), A-3 installation GBIC module, 1-3 power requirements, 1-2 site location, 1-2 unpacking the switch, 1-1 interfaceShow command, 4-35 Internet help tools, 7-2 INVHLO (1), A-3 INVLSR (3), A-2 iodReset command, 4-37 iodSet command, 4-37 IP address entering, 3-8 Fibre Channel, 3-8 ipAddrSet command, 4-21 ipAddrShow command, 4-22 & MALLOC (0), A-5 managing SilkWorm comparison of methods, 3-
passwd command, 4-23 passwords changing, 3-17 replacement parts chassis assembly, 6-6 fan assembly, 6-4 power supply, 6-1 system board, 6-5 port disable, 3-13 enable, 3-13 throughput, 3-16 requirements power, 1-2 portDisable command, 4-24 returns, 7-4 portEnable command, 4-24 routeHelp command, 4-40 portErrShow command, 4-24 routing cost, 2-1 portLogClear command, 4-25 routing table, 2-4 resource allocation time out R_A_TOV, 3-10 portLogDump command, 4-25 portStatsShow command, 4-25 POST, 5-3
swFault, 3-20 topology cascading, 2-2 fault-tolerant, 2-4 sample two-switch fabric, 2-4 single switch fabric, 2-3 switches in fabric, 2-2 swFCPortScn, 3-20 topologyShow command, 4-40 switchDisable command, 4-28 troubleshooting Diagnostics Checklist, 7-6 Internet tools, 7-2 status menu, 3-14 subnet mask, 3-8 support technical, 7-1 switchEnable command, 4-28 switchName command, 4-28 switchShow command, 4-29 typographical conventions, xvi swSensorScn, 3-20 SYSCALL (2), A-4 syslogdIp command, 4-31 syst
6 warmStart, 3-20 ZOMTIMKILL (0), A-5 warnings, v ZOMTIMSET (0), A-5 warranty information, xvi warranty repair or credit, 7-4 World Wide Web help tools, 7-2 support.dell.
8 Installation and Troubleshooting Guide