Manual
9-20 Installation and Troubleshooting Guide
U.S.A.
(Austin, Texas)
AutomatedOrder-StatusSystem.....................tollfree:1-800-433-9014
AutoTech(forportableanddesktopcomputers).........tollfree:1-800-247-9362
Home and Small Business Group (for portable and desktop computers):
Customer Technical Support
(ReturnMaterialAuthorizationNumbers) ..............tollfree:1-800-624-9896
Customer Technical Support
(Home sales purchased via http://www.dell.com)......tollfree:1-877-576-3355
Customer Service
(CreditReturnAuthorizationNumbers)................tollfree:1-800-624-9897
National Accounts (computers purchased by established Dell national accounts
[have your account number handy], medical institutions, or value-added resellers
[VARs]):
Customer Service and Technical Support
(ReturnMaterialAuthorizationNumbers) ..............tollfree:1-800-822-8965
Public Americas International (computers purchased by governmental agencies
[local, state, or federal] or educational institutions):
Customer Service and Technical Support
(ReturnMaterialAuthorizationNumbers) ..............tollfree:1-800-234-1490
DellSales.......................................tollfree:1-800-289-3355
toll free: 1-800-879-3355
SparePartsSales.................................tollfree:1-800-357-3355
DellWare™......................................tollfree:1-800-753-7201
DesktopandPortableFee-BasedTechnicalSupport......tollfree:1-800-433-9005
Server Fee-Based Technical Support ..................tollfree:1-800-967-0765
Sales(Catalogs)..................................tollfree:1-800-426-5150
Fax............................................tollfree:1-800-727-8320
TechFax........................................tollfree:1-800-950-1329
Dell Services for the Deaf, Hard-of-
Hearing,orSpeech-Impaired..........tollfree:1-877-DELLTTY(1-877-335-5889)
Switchboard . . ............................................512338-4400
Table 9-2. Dell Contact Numbers (continued)
Country (City)
Area Local Number or
Department Name or Service Code Toll-Free Number
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