Manual

support.dell.com Checking Inside the System 6-7
Troubleshooting a Wet System
Liquid spills, splashes, and excessive humidity can cause damage to the system. If an
external device (such as an external drive) gets wet, contact the device manufacturer
for instructions. If the system gets wet, perform the following steps:
1. Turn off the system, including any attached peripherals, and disconnect the sys-
tem from the electrical outlet.
NOTICE: See “Protecting Against Electrostatic Discharge” in the safety
instructions in the System Information document.
2. Open the system doors.
3. Let the system dry for at least 24 hours.
Make sure that it is thoroughly dry before proceeding.
4. Remove all expansion cards installed in the system.
5. Close the system doors, reconnect the system to the electrical outlet, and turn
on the system.
Does the system have power?
Ye s . Go to step 6.
No . See Chapter 9, “Getting Help,” for instructions on obtaining technical
assistance.
6. Turn off the system, disconnect it from the electrical outlet, open the system
doors, and reinstall all expansion cards you removed in step 4.
7. Close the system doors and reconnect the system to the electrical outlet.
8. Run the Dell Diagnostics and test the system.
See “Starting the Dell Diagnostics” in Chapter 4, “Running the Dell Diagnostics”
for more information on Dell Diagnostics.
Did the tests run successfully?
Ye s . The system is operating properly.
No . See Chapter 9, “Getting Help,” for instructions on obtaining technical
assistance.
Troubleshooting a Damaged System
If the system was dropped or damaged while being moved, you should check the sys-
tem to see if it functions properly. If an external device attached to the system is
dropped or damaged, contact the manufacturer of the device for instructions or see
Chapter 9, “Getting Help,” for information on obtaining technical assistance from
Dell.
87MPGbk0.book Page 7 Wednesday, December 13, 2000 2:14 PM