Manual
6-8 Installation and Troubleshooting Guide
To troubleshoot a damaged system, perform the following steps:
1. Turn off the system, including any attached peripherals, and disconnect the sys-
tem from its electrical outlet.
NOTICE: See “Protecting Against Electrostatic Discharge” in the safety
instructions in the System Information document.
2. Open the system doors.
3. Check the following connections:
• Expansion-card connections to the expansion-card cage
• Drive carrier connections to the SCSI backplane board
4. Verify all internal cable and component connections.
Make sure that all cables are properly connected and that all components are
properly seated in their connectors and sockets. Pay particular attention to the
interposer board and PSDB (if installed).
5. Close the system doors and reconnect the system to the electrical outlet.
6. Run the system board tests in the Dell Diagnostics.
See “Starting the Dell Diagnostics” in Chapter 4, “Running the Dell Diagnostics”
for more information on Dell Diagnostics.
Did the tests run successfully?
Ye s
. The system is operating properly.
No
. See Chapter 9, “Getting Help,” for instructions on obtaining technical
assistance.
Troubleshooting the Battery
If an error message indicates a problem with the battery, or if the System Setup pro-
gram loses the system configuration information when the system is turned off, the
battery may be defective.
To troubleshoot the battery, perform the following steps:
1. Turn off the system, including any attached peripherals, and disconnect the sys-
tem from its electrical outlet.
NOTICE: See “Protecting Against Electrostatic Discharge” in the safety
instructions in the System Information document.
2. Open the system doors.
87MPGbk0.book Page 8 Wednesday, December 13, 2000 2:14 PM