Manual

6-16 Installation and Troubleshooting Guide
9. Turn off the system and open the doors.
10. SwaptheDIMMinsocketDIMM_Awithoneofthesamecapacity.
11. Close the system doors and reconnect the system to an electrical outlet.Reboot
the system, and observe the monitor screen and the indicators on the keyboard.
Is the problem resolved?
Ye s . You have fixed the problem.
No . Go to step 13.
12. Run the system memory test in the Dell Diagnostics.
See “Starting the Dell Diagnostics” in Chapter 4, “Running the Dell Diagnos-
tics,” for more information on Dell Diagnostics.
Did the test run successfully?
Ye s . You have fixed the problem.
No . See Chapter 9, “Getting Help,” for instructions on obtaining technical
assistance.
Troubleshooting the Video Subsystem
Troubleshooting video problems involves determining which of the following items is
the source of the problem:
• Monitor and monitor interface cable
• Video memory
• Video logic of the system or a video expansion card
If information on the monitor screen is displayed incorrectly or not at all, perform the
following steps to solve the problem:
1. Adjust the switches and controls including the horizontal and vertical position and
size, as specified in the monitor's documentation, to correct the video image.
Is the problem resolved?
Ye s . You have fixed the problem.
No . Go to step 2.
87MPGbk0.book Page 16 Wednesday, December 13, 2000 2:14 PM