Manual

9-2 Installation and Troubleshooting Guide
Help Tools
Dell provides a number of tools to assist you. These tools are described in the follow-
ing sections.
NOTE: Some of the following tools are not always available in all locations outside the
continental U.S. Please call your local Dell representative for information on
availability.
World Wide Web
The Internet is your most powerful tool for obtaining information about your computer
and other Dell products. Through the Internet, you can access most of the services
described in this section, including AutoTech, TechFax, order status, technical support,
and product information.
You can access Dell’s support Web site at http://support.dell.com. To select your
country, click the map that appears. The Welcome to support.dell.com page opens.
Enter your system information to access help tools and information.
Dell can be accessed electronically using the following addresses:
• World Wide Web
http://www.dell.com/
http://www.dell.com/ap/ (for Asian/Pacific countries only)
http://www.euro.dell.com (for Europe only)
http://www.dell.com/la (for Latin American countries)
• Anonymous file transfer protocol (FTP)
ftp.dell.com/
Loginasuser: anonymous, and use your e-mail address as your password.
• Electronic Support Service
[e-mail]
[e-mail] (for Asian/Pacific countries only)
support.euro.dell.com (for Europe only)
• Electronic Quote Service
[e-mail]
[e-mail] (for Asian/Pacific countries only)
• Electronic Information Service
[e-mail]
87MPGbk0.book Page 2 Wednesday, December 13, 2000 2:14 PM