Manual

9-6 Installation and Troubleshooting Guide
Figure 9-1. Diagnostics Checklist
Name: ______________________________________________________________Date: ______________________
Address: ________________________________________________________Phone number: _________________
Service tag (bar code on the back of the computer): _________________________________________________
Express Service Code: ___________________________________________________________________________
Return Material Authorization Number (if provided by Dell support technician):___________________________
Operating system and version: ____________________________________________________________________
Peripherals: ____________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Expansion cards:_________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Network, version, and network card: _______________________________________________________________
Programs and versions:___________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Error message, beep code, or diagnostic code: ______________________________________________________
Description of problem and troubleshooting procedures you performed: ________________________________
_______________________________________________________________________________________________
_______________________________________________________________________________________________
Diagnostics Checklist
87MPGbk0.book Page 6 Wednesday, December 13, 2000 2:14 PM