Contents: Dell PowerVault 735N Systems Service Manual Dell™ PowerVault™ 735N Systems Service Manual Preface System Overview Basic Troubleshooting Codes and Error Messages Removing and Replacing Parts Jumpers, Switches, and Connectors Using the System Setup Program Information in this document is subject to change without notice. © 2001 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Preface: Dell PowerVault 735N Systems Service Manual Back to Contents Page Preface: Dell™ PowerVault™ 735N Systems Service Manual Read This First Notes, Notices, Cautions, and Warnings Read This First A prerequisite for using this manual to service Dell computer systems is a basic knowledge of IBM®compatible systems/computers and prior training in IBM-compatible systems/computers troubleshooting techniques.
Preface: Dell PowerVault 735N Systems Service Manual CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. WARNING: A WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious bodily injury. Back to Contents Page file:///C:/Users/Phebega_Pericho/Desktop/spv735N/en/sm/preface.
System Overview: Dell PowerVault 735N Systems Service Manual Back to Contents Page System Overview: Dell™ PowerVault™ 735N Systems Service Manual Overview Security Features System Features Technical Specifications Service Features Overview The Dell PowerVault 735N is an easy-to-install midrange network attached storage (NAS) appliance that is optimized to provide platform-independent storage resources to multiple servers and clients in a mixed networked environment.
System Overview: Dell PowerVault 735N Systems Service Manual NOTE: The Windows Powered operating system installed in the PowerVault 735N is dedicated to file server operations.
System Overview: Dell PowerVault 735N Systems Service Manual (SDRAM) video memory (nonupgradable). Maximum resolution is 1600 x 1200 with 256 colors (noninterlaced). NOTE: Video components are used for diagnostic purposes only. An integrated National Semiconductor PC97317 super I/O controller that controls the bi-directional parallel port, two serial ports, keyboard, mouse, and the diskette drive. NOTE: The parallel port is not supported.
System Overview: Dell PowerVault 735N Systems Service Manual system and notifies you if the system overheats, if a system cooling fan malfunctions, or if a power supply fails Redundant, hot-pluggable power supplies Redundant, hot-pluggable RAID hard-disk drives The system chassis design simplifies removing and replacing system components. You can replace microprocessors or DIMMs without removing the system board.
System Overview: Dell PowerVault 735N Systems Service Manual PCI2: Optional slot for NIC, additional PERC 2/DC, DRAC 2, or high voltage differential (HVD)/low voltage differential (LVD) SCSI card for tape backup PCI3: Optional slot for NIC (recommended) Memory DIMM sockets four 72-bit wide, 168-pin sockets DIMM capacities 256-MB registered PC133 SDRAM DIMMs (must be certified for 133-MHz operation) Minimum RAM 512 MB (with one Pentium III processor) 1 GB (with two Pentium III processors) Maximum RAM
System Overview: Dell PowerVault 735N Systems Service Manual Diskette drive 3.5-inch, 1.
System Overview: Dell PowerVault 735N Systems Service Manual Wattage 330 W (each power supply) Heat dissipation 1824 BTU/hr (maximum) Input voltage 100 to 240 V at 50-60 Hz autoranging Output voltages and maximum current +5 VDC at 35 A +3.3 VDC at 10 A +12 VDC at 18 A –12 VDC at 0.8 A –5 VDC at 0.3 A +5 Vfp (volts flea power) at 1.2 A Backup battery 3-V CR2032 lithium coin cell Physical Rack mount (2U): Height 8.4 cm (3.3 inches) Width 42.4 cm (16.
System Overview: Dell PowerVault 735N Systems Service Manual system) at 41 G for 2 milliseconds Storage (non-operational) six consecutive shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) at 71 G for 2 milliseconds Altitude: Operating –16 to 3048 m (–50 to 10,000 ft) Storage –16 to 10,600 m (–50 to 35,000 ft) Back to Contents Page file:///C:/Users/Phebega_Pericho/Desktop/spv735N/en/sm/intro.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual Back to Contents Page Basic Troubleshooting: Dell™ PowerVault™ 735N Systems Service Manual Overview Using the Dell PowerVault 735N NAS Manager Web UI (User Interface) Before You Begin Using the Dell OpenManage DRAC 2 Console Redirection Service Determining the Problem Internal Visual Inspection External Visual Inspection Running the System Diagnostics Common Troubleshooting Issues Getting Help Observing the Boot Routine Overview
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual The PowerVault 735N NAS appliance is designed for operation in a headless environment—meaning that during normal operation the system does not require a keyboard, monitor, and mouse. In some situations when you will need to troubleshoot the system, you must install these components onto your system to read system error messages and check additional functions and settings on your system.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual 3 Mouse connector 4 PERC 2/DC Channel A connector (internal channel) 5 PERC 2/DC Channel B connector (external channel) 6 Expansion slots (2) 7 PERC 2/DC 8 Video connector (not used during normal operation) 9 Serial port 1 connector (administration port) 10 Serial port 2 connector (UPS port) 11 Parallel port connector (not supported) 12 USB connectors (2) 13 Keyboard connector 14 NIC connector Figure 2.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual PowerVault 210S System Visual Inspection (Optional) The PowerVault 735N storage system configuration can be expanded to include up to three PowerVault 210S storage systems connected to the system using an optional PERC 2/DC RAID adapter installed in the PCI 2 slot.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual during system start-up or whenever a fault is detected. Figure 5. Front Panel Features of the PowerVault 210S Storage System (Optional) 1 Enclosure status indicators 2 Keylock 3 Lock bar 4 SCSI hard-disk drive indicators NOTE: For information on installing, configuring, and troubleshooting the PowerVault 210S system, see the Dell PowerVault 200S, 201S, 210S, and 211S Storage Systems Installation and Service Guide.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual No. Plug the power strip into another electrical outlet, use another power strip, and/or try another electrical outlet. 8. What color is the power indicator? Green. The system is receiving DC power. Proceed to step 9. Blinking Green. A system failure is detected. Check the event logs in the PowerVault 735N NAS Manager. NOTE: For more information on event logs, see the PowerVault 735N Systems System Administrator's Guide. Amber.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual ActiveArchive™ from an NFS or Macintosh client. system (CIFS) clients can access the through the Windows client to snapshots stored in the Dell perform data recovery. ActiveArchive folders for each volume. I cannot take a snapshot of my A snapshot cannot be taken of the volume. volume containing the snapshot cache file. The cache file is located on the C: drive. Taking a snapshot of the C: drive is not supported.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual My Appliance. 4. Browse through the folders and locate the shared HTTP folder (Web sharing). 5. Select the check box next to Directory Browsing. I have just deleted a volume in Dell OpenManage™ Array Manager and now I am unable to view my shares in NAS Manager. In the event that a volume with shares is deleted, NAS Manager does not display any shares until the shares that were directed to the deleted volume are removed.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual occur. 1. Start the PowerVault 735N NAS Manager. 2. Click on Maintenance. 3. Enter your user name and password. 4. On the desktop, click on Advanced Administration menu icon. 2. Select System Settings—> Network Properties. 3. Check the onboard NIC. If the NIC is disabled, bind Services for Macintosh to an enabled NIC. You left the PowerVault Kick-Start I have just finished using the diskette in the diskette drive.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual the volume on Windows Explorer through Terminal Services. created during the current session. be visible. Every time I try to do a directory listing from an NFS client on the root of a system volume, I get an error message that usually states "Permission Denied." The problem is caused by the System Volume Information directory, which is created by Microsoft Index Server.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual Menu to appear and display the following error: /e,/idlist, :0:2628,C:\ The Dell OpenManage Array Manager event log size is not working properly. The Dell OpenManage Array Manager event log has grown past its size limit. Periodically clear the Dell OpenManage Array Manager event log by clicking the Event tab and selecting Clear all Events. I have noticed that my Dell OpenManage Array Manager Log file has exceeded its maximum log size.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual system. I used PowerVault operating system assigned your Kick-Start to configure my system an Autoconfiguration IP system but I cannot connect to address. the unit. After consulting the troubleshooting issues in Table 1, did the issues provide you with an answer to your problem? Yes. Reconfigure the system as necessary. No. Proceed to Observing the Boot Routine.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual program.) Do these indicators flash on and off within approximately 10 seconds after the boot routine starts? Yes. Proceed to step 3. No. Troubleshoot the system power supply. If the troubleshooting procedure indicates that the system power supply is operational, troubleshoot the memory. 3. During the boot routine, observe the system for any of the following indications: System error messages — See "System Messages.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual 2. In the Address field, enter one of the following URLs to navigate to the PowerVault 735N NAS Manager Web UI: http://:1278 http://:1278 Can you connect to the PowerVault 735N NAS Manager? Yes. Proceed to step 3. No. Proceed to step 6. 3. Did you log on to the NAS Manager using the correct password? NOTE: The default administrator password is "powervault" in lower caps. Yes. Proceed to step 4. No.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual a. Connect the null modem cable included with your system from the configuration system to the Administration port (Serial Port 1) on your PowerVault 735N system. b. From the Start menu, click Setting, and then Control Panel. c. In the Control Panel, click Phone and Modem Options. d. On the Modems tab, click Add for the Add/Remove Hardware Wizard. e. Click the Don't detect my modem; I will select it from a list checkbox and then click Next.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual v. From the Maximum Speed (bps) drop-down menu, select 115200. w. Click OK to close the Modem Configuration window. x. Click OK to close the Direct Connection window. The Connect Direct Connection box prompts you for a user name and password. y. Enter the User Name and Password for your system. z. Click Connect. This connects the system you are using for configuration. aa.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual c. Check the event logs for errors and troubleshoot as necessary. NOTE: See the online help or the PowerVault 735N Systems System Administrator's Guide for more information on checking the event logs in the NAS Manager. No. Go to Getting Help. Using the Dell OpenManage Remote Assistant Card 2 (DRAC 2) Console Redirection Service NOTE: You must have a DRAC 2 installed in your system to use this feature.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual 3. Is the problem resolved? Yes. You are finished. Reconfigure or administer the system as necessary. No. Contact Dell Technical Support. See "Getting Help" for more information. Internal Visual Inspection NOTICE: Before you proceed with the internal visual inspection described in this section, make sure you save all of your open application programs and close them, if possible.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual 10. Close the system doors. 11. Reconnect the system and any attached peripherals to their power sources, and turn them on. Does the problem appear to be resolved? Yes. No further steps are necessary. No. Go to "Getting Help." Running the System Diagnostics The system diagnostics helps you check the system's hardware and all major components of the computer system without any additional equipment and without destroying any data.
Basic Troubleshooting: Dell PowerVault 735N Systems Service Manual If none of the troubleshooting procedures in this section or the tests in the System Diagnostics reveals the source of the problem or leads to the proper troubleshooting steps for determining the source of the problem, go to the Dell Web site at http://support.dell.com or call Dell for technical assistance. For instructions on contacting Dell, see "Getting Help" in the Installation and Troubleshooting Guide.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual Back to Contents Page Codes and Error Messages: Dell™ PowerVault™ 735N Systems Service Manual Overview Diagnostics Messages System Messages (POST Error Messages) Alert Log Messages From the Dell OpenManage Server Agent System Beep Codes Front Panel Indicators PERC 2/DC Beep Codes SCSI Hard-Disk Drive Indicator Codes Warning Messages Power Supply Indicators Overview This section describes beep codes and system error messages th
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual System messages, also known as Power On Self Test (POST) error messages, alert you to a possible operating system problem or to a conflict between the software and hardware. Table 1 lists the system error messages that can occur and the probable cause for each message. If the table does not lead to the source of the problem, run the appropriate tests in the Dell Diagnostics to assist in troubleshooting the problem.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual correction code(ECC) on disk read subsystem or hard-disk drive subsystem (defective system board) Controller has failed CD-ROM drive not found Improperly connected or missing CD-ROM drive Check that the diskette drive/CD-ROM drive unit is seated properly against the interposer board on the peripheral cage. See "Drives.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual Hard disk controller failure Incorrect configuration settings in System Setup program, improperly connected harddisk drive, faulty hard-disk drive controller subsystem (defective system board), or loose power cable Check the hard-disk drive configuration settings in the System Setup program. Reinstall the harddisk drive. Check the interface cable and power cable connections to the backplane board.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual Memory double word logic failure at address, read value expecting value Memory odd/even logic failure at address, read value expecting value Memory write/read failure at address, read value expecting value Memory allocation error Faulty application Restart the application. Memory parity interrupt at address Improperly seated or faulty DIMMs Remove and reseat the DIMMs. If the problem persists, replace the DIMMs.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual connector Read fault Faulty diskette, diskette/tape drive subsystem, or hard-disk Requested sector drive subsystem (defective not found system board) Replace the diskette or hard-disk drive. If the problem persists, replace the system board. Reset failed Check that the diskette drive/CD-ROM drive unit is properly against the interposer board on the peripheral cage. See "Drives." Replace the diskette/tape drive interface cable.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual Unsupported CPU speed detected! Unsupported CPU speed in CMOS Microprocessor not supported by BIOS Upgrade the BIOS. See "Using the System Setup Program" for instructions. Unsupported DIMM RAID DIMM not supported by installed in system the RAID DIMM slot! Install a correct version of the RAID DIMM. Unsupported RAID RAID key not supported by key detected! system Install the RAID hardware key for your specific system.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual 1-1-4 BIOS checksum Reflash the BIOS firmware. If the problem persists, replace the system board. failure 1-2-1 Programmable interval-timer failure Replace the system board. 1-2-2 1-2-3 DMA initialization failure DMA page register write/read failure 1-3-1 Main-memory refresh verification failure Remove and reseat the DIMMs. If the problem persists, replace one or more DIMMs.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual 3-1-4 Master interruptmask register failure Slave interruptmask register failure 3-2-4 Keyboardcontroller test failure Check the keyboard cable and connector for proper connection. If the problem persists, run the keyboard test in the Dell Diagnostics to determine whether the keyboard or keyboard controller is faulty. If the keyboard controller is faulty, replace the system board.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual 4-4-1 Super I/O chip Replace the system board. failure (defective system board) 4-4-2 Parallel-port test Replace the system board. failure (defective system board) 4-4-3 Remove and reseat the specified microprocessor. If the problem still persists, Math coprocessor replace the microprocessor. failure (defective microprocessor) 4-4-4 Remove and reseat the specified microprocessor.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual Alert Log Messages From the Dell OpenManage™ Server Agent The Dell OpenManage Server Agent server management software generates alert messages that appear in the Simple Network Management Protocol (SNMP) trap log file. Alert messages consist of information, status, warning, and failure messages for drive, temperature, fan, and power conditions.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual Table 4 lists the drive indicator patterns established by the SCSI backplane firmware. Different patterns are displayed as drive events occur in the system. For example, in the event of a hard-disk drive failure, the "drive failed" pattern appears. After the drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern.
Codes and Error Messages: Dell PowerVault 735N Systems Service Manual The system top doors must be opened to observe the power supply status indicators. Your system may have one or two power supplies. Each power supply has two LED indicators on the top back (see Figure 3): The red (front) failure indicator lights when a fault has occurred and the power supply needs replacing. The green (back) power indicator lights when the system is on and the power supply is operating properly. Figure 3.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual Back to Contents Page Removing and Replacing Parts: Dell™ PowerVault™ 735N Systems Service Manual Overview Drives Recommended Tools SCSI Backplane Boards Safety First—For You and Your System Cooling Fans Protecting Against Electrostatic Discharge Power Supplies System Doors Power Supply Distribution Board Optional System Bezel Expansion Cards Inside the Chassis DIMMs Control Panel Assembly Microprocessor Chassis Intr
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual WARNING: This system may have more than one power supply cable. To reduce the risk of electrical shock, a trained service technician must disconnect all power supply cables before servicing the system. WARNING: The power supplies in your computer system may produce high voltages and energy hazards, which can cause bodily harm.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating. Ensure that proper airflow is provided to components in the rack. Do not step on or stand on any system or component when servicing other systems or components in a rack.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual To open the system top doors, perform the following steps: CAUTION: See "Safety First—For You and Your Computer" before working inside your system. 1. Slide the system out of the rack. 2. Remove the optional front bezel (if present) if you need to access the hard-disk drives. 3. Using the system key, turn the keylock on the top of the chassis clockwise to the unlocked position (see Figure 1). 4.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 2 Tabs (2) 3 Status indicators (2) 4 Dell nameplate NOTICE: When replacing the optional front bezel, ensure that the bezel is oriented so that its status indicators are positioned just below the Dell nameplate in the center of the bezel. Inside the Chassis In Figure 3, the system doors are opened to provide an interior view. Figure 3 also identifies the drive bays.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual Control Panel Assembly Figure 4. Control Panel Assembly Removal 1 Screw 2 Control panel 3 Control panel cable 4 Fifth hard drive (SCSI ID 4) To remove the control panel assembly, perform the following steps. NOTICE: See "Protecting Against Electrostatic Discharge" for information on protecting the system from electrostatic discharge. 1. Remove the front bezel. 2. Open the system doors. 3.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual To remove the chassis intrusion switch, perform the following steps. NOTICE: See "Protecting Against Electrostatic Discharge" for information on protecting the system from electrostatic discharge. 1. Remove the front bezel. 2. Open the system doors. 3. Disconnect the chassis intrusion switch cable from the INTRUS1 connector on the system board (see system board features).
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 5. Slide the interposer board toward the back of the system approximately 12.5 mm (0.5 inch), then lift the interposer board up and out of the chassis. Drives Figure 7 shows examples of drive hardware that can be installed in the system. Refer to this figure when you perform any of the procedures in the following subsections. Figure 7.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 6. Pull the locking latch away from the integrated diskette drive/CD-ROM drive assembly approximately 12.5 mm (one-half inch). 7. Slide the integrated diskette drive/hard-disk drive assembly forward approximately 12.5 mm (one-half inch) to slide the assembly off its locking clips, then lift the integrated diskette drive/CD-ROM drive assembly off the top of the peripheral cage (see Figure 9). Figure 9. 3.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 3. If you have not already done so, unlock and open the system doors and remove the hard-disk drive lock from the hard-disk drive bay you intend to remove (see Figure 10). Figure 10. Hard-Disk Drive Lock 1 Hard-disk drive lock 2 Hard-disk drive carrier 4. Open the hard-disk drive carrier handle and slide the carrier toward you until it is free of the hard-disk drive bay (see Figure 11 or Figure 12). Figure 11.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 6. If the replacement hard-disk drive has no carrier, remove the hard-disk drive that you removed from its carrier: a. Remove the four screws that secure the drive to the carrier (see Figure 13). b. Remove the hard-disk drive from the carrier. Figure 13. Removing the Hard-Disk Drive From the Carrier 1 Screws (4) 2 Hard-disk drive 3 Hard-disk drive carrier To install a replacement hard-disk drive, perform the following steps: 1.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual To remove a SCSI backplane board, perform the following steps. NOTICE: See "Protecting Against Electrostatic Discharge" for information on protecting the system from electrostatic discharge. 1. Remove the optional plastic bezel (if installed). 2. If you have not already done so, unlock and open the system doors and remove the hard-disk drive locks from the hard-disk drive bays (see Figure 10). 3. Remove the fan assembly.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 7. Loosen the thumbscrew on the SCSI backplane board (see Figure 16). 8. Slide the SCSI backplane board to the right (toward the center of the chassis) about 6.3 millimeters (a quarter-inch) and lift it off the Lshaped mounting tabs on the hard-disk drive cage. SCSI ID 4 Hard-Disk Drive SCSI Backplane The SCSI ID 4 drive has a smaller SCSI backplane board on the back of its hard-disk drive cage. Figure 17.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 9. Release the fifth hard-disk drive cage by pressing inward (toward the center of the drive) on the two drive-release tabs, and sliding the hard-disk drive cage out the front of the peripherals bay. 10. Use a 1/4-inch nut driver or a #2 Phillips screwdriver to remove the two screws that secure the SCSI backplane to the back of the harddisk drive cage (see Figure 17).
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 10. Turn on the system. Power Supplies The system may contain one or two hot-pluggable power supplies. Hot-Pluggable Power Supply Figure 19. Hot-Pluggable Power Supply Removal 1 Latch 2 Power supply 3 Handle To remove a hot-pluggable power supply with the system operating, perform the following steps. NOTICE: See "Protecting Against Electrostatic Discharge" for information on protecting the system from electrostatic discharge.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual As the latch closes, notice that the power supply slides back in its slot to engage its back-panel connectors with the mating connector on the PSDB. NOTE: The power supply will not function until the latch is engaged. 9. Connect the AC power cable to the new power supply and route the cable through the strain-relief clip on the back panel. 10. Connect the free end of the AC power cable to an electrical outlet. 11.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual When installing the replacement PSDB, fold the cable harnesses out of the way as you are inserting the PSDB. The side of the PSDB with the card-edge connector that mates with the power supply connector should be lowered into position first; this simplifies installation of the PSDB.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 3 Thumbscrew 4 PCI expansion-card connector PCI3 5 PCI expansion-card connector PCI2 6 PCI expansion-card connector PCI1 The riser board contains three full-length 32-bit, 33-MHz PCI expansion-card connectors. All three connectors support both 3.3-V and 5-V cards. Connector PCI2 supports an optional Dell OpenManage Remote Assistant Card 2 (DRAC 2). To remove the riser board, perform the following steps.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 2 Expansion card 3 Card guide 4 Expansion-card cage 5 Riser board 6 Expansion-card connector 7 Card-edge connector Replacing the Expansion Card To install a replacement expansion card, perform the following steps. NOTICE: See "Protecting Against Electrostatic Discharge" for information on protecting the system from electrostatic discharge. 1. Open the system doors. 2. Remove the expansion-card cage. 3.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual NOTE: The DIMMs must be rated to run at 133 MHz or faster. DIMM Installation Guidelines Starting with the socket nearest to the system board's back edge, the DIMM sockets are labeled "DIMM_A" through "DIMM_D" (see Figure 24). When you install DIMMs, follow these guidelines: Install a DIMM in socket DIMM_A before socket DIMM_B, socket DIMM_B before socket DIMM_C, and so on.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 8. Press down on the DIMM with your thumbs while pulling up on the ejectors with your index fingers to lock the DIMM into the socket (see Figure 25). When the DIMM is properly seated in the socket, the ejectors on the DIMM socket should align with the ejectors on the other sockets with DIMMs installed. 9. Repeat steps 7 and 8 to install the remaining DIMMs.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual Installing a Terminator Card To install a terminator card, align the notch on the terminator card with the socket on the guide bracket assembly and guide the card into the empty guide bracket assembly. Removing the SEC Cartridge and Heat Sink Assembly To remove the SEC cartridge and heat sink assembly, perform the following steps. CAUTION: The SEC cartridge and heat sink assembly can get extremely hot during system operation.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual Replacing the SEC Cartridge and Heat Sink Assembly To install the replacement SEC cartridge and heat sink assembly, see Figure 28 and perform the following steps: 1. Remove the terminator card or old SEC cartridge from the guide bracket assembly. 2.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual NOTICE: See "Protecting Against Electrostatic Discharge" for information on protecting the system from electrostatic discharge. 1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Open the system doors. 3. Remove all external peripheral cables from their connectors at the back of the system. 4.
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 1 Video connector (VGA) (not supported) 2 Serial port connector (COM1) (Administration port) 3 Serial port connector (COM2) (UPS port) 4 Parallel port connector (PARALLEL) (not supported) 5 Thumbscrew 6 Universal Serial Bus (USB) connectors (2) 7 Keyboard and mouse connectors (KYBD/MOUSE) (not used during normal operation) 8 Chassis intrusion switch connector (INTRUS1) 9 Network interface connector (ENET) 10 Battery connector (BATTER
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual The system battery maintains system configuration, date, and time information in a special section of memory when you turn off the system. The operating life of the battery ranges from 2 to 5 years, depending on how you use the system (for example, if you keep the system on most of the time, the battery gets little use and thus lasts longer).
Removing and Replacing Parts: Dell PowerVault 735N Systems Service Manual 7. Reinstall the expansion cards if you removed them in step 5. 8. Close the system doors and then reconnect the system and peripherals to their AC power sources and turn them on. 9. Enter the System Setup program to confirm that the battery is operating properly. 10. Enter the correct time and date through the System Setup program's Time and Date settings.
Jumpers, Switches, and Connectors: Dell Powervault 735N Systems Service Manual Back to Contents Page Jumpers, Switches, and Connectors: Dell™ PowerVault™ 735N Systems Service Manual Overview SCSI Backplane Boards Jumpers and Switches—A General Explanation Interposer Board Connectors System Board Jumpers Disabling a Forgotten Password System Board Labels Overview This section provides specific information about the jumpers on the system board.
Jumpers, Switches, and Connectors: Dell Powervault 735N Systems Service Manual Switches Switches control various circuits or functions in the computer system. The switches that you are most likely to encounter are dual in-line package (DIP) switches, which are normally packaged in groups of two or more switches in a plastic case. Two common types of DIP switches are slide switches and rocker switches (see the following illustration).
Jumpers, Switches, and Connectors: Dell Powervault 735N Systems Service Manual Table 1. System-Board Jumper Settings Jumper Setting Description CARDBIOS Reserved (do not change). ISA_CLR (default) The ISA configuration settings are retained at system boot. The ISA configuration settings are cleared at next system boot. If the ISA configuration settings become corrupted to the point where the system will not boot, install the jumper plug and boot the system.
Jumpers, Switches, and Connectors: Dell Powervault 735N Systems Service Manual Connector or Socket Description BACKPLANE Hot-pluggable SCSI backplane board interface cable connector BATTERY Battery connector COMn Serial port connectors; sometimes referred to as COM1 and COM2 DIMM_x DIMM sockets DIMM_RAID DIMM socket for integrated RAID controller (not supported) ENET Ethernet connector INTRUS1 Intrusion-alarm switch connector KYBD Keyboard connector MOUSE Mouse connector PARALLEL Paralle
Jumpers, Switches, and Connectors: Dell Powervault 735N Systems Service Manual 7 Data cable connector to the fifth hard-disk drive SCSI backplane board (SCSI ID 4) Interposer Board Connectors Figure 3 shows the connectors and sockets located on the interposer board. Figure 3.
Jumpers, Switches, and Connectors: Dell Powervault 735N Systems Service Manual 1. Turn off the system, including any attached peripherals, and disconnect the AC power cable from its power source. 2. Remove the optional front bezel, if it has one. 3. Open the system doors. 4. Refer to "System Board Jumpers" for the location of the password jumper (labeled PASSWD) on the system board. 5. Remove the jumper plug from the PASSWD jumper. 6.
Using the System Setup Program: Dell PowerVault 735N Systems Service Manual Back to Contents Page Using the System Setup Program: Dell™ PowerVault™ 735N Systems Service Manual Overview Using the System Password Feature When to Use the System Setup Program Using the Setup Password Feature Entering the System Setup Program Disabling a Forgotten Password System Setup Screens Responding to Error Messages System Setup Options Overview This section describes the System Setup program, which is used to c
Using the System Setup Program: Dell PowerVault 735N Systems Service Manual If your system is already on, shut it down and then turn it on again. 2. Press immediately after you see the following message: Press for System Setup If you wait too long and your operating system begins to load into memory, let the system complete the load operation; then shut down the system and try again. NOTE: To ensure an orderly system shutdown, consult the documentation that accompanied your operating system.
Using the System Setup Program: Dell PowerVault 735N Systems Service Manual file:///C:/Users/Phebega_Pericho/Desktop/spv735N/en/sm/setup.
Using the System Setup Program: Dell PowerVault 735N Systems Service Manual System Setup Options Table 1 lists the options on the System Setup screens. Table 1. System Setup Options Option Function Time Resets the time on the system's internal clock. Date Resets the date on the system's internal calendar. Diskette Drive A Identifies the type of diskette drive installed in your system.
Using the System Setup Program: Dell PowerVault 735N Systems Service Manual Keyboard Errors Enables or disables the reporting of keyboard errors during POST. Boot Sequence Determines whether the system boots from Diskette First (the default), Hard-Disk Only, or Device List, Ctrl–>. Press and the right-arrow key to select from devices on the Device List screen. System Password Displays the current status of the password security feature.
Using the System Setup Program: Dell PowerVault 735N Systems Service Manual SCSI Channel A Channel B When SCSI is set to On, Channel A and Channel B display SCSI. When SCSI is set to Off, Channel A and Channel B display Off. IDE Controls integrated IDE CD-ROM drive controller operation. If IDE is set to Auto and the system detects a drive controller card installed, the integrated IDE controller is disabled.
Using the System Setup Program: Dell PowerVault 735N Systems Service Manual To change an existing system password, you must know the password (see "Deleting or Changing an Existing System Password"). If you assign and later forget a system password, you need to be able to remove the system cover to change a jumper setting that disables the system password feature (see "Disabling a Forgotten Password"). Note that you will erase the setup password at the same time.
Using the System Setup Program: Dell PowerVault 735N Systems Service Manual 4. Press . If the new system password is less than seven characters, the whole field fills with placeholders. Then the option heading changes to Verify Password, followed by another empty seven-character field in square brackets. 5. To confirm your password, type it a second time and press . The password setting changes to Enabled.
Using the System Setup Program: Dell PowerVault 735N Systems Service Manual NOTE: You can use the Password Status option in conjunction with System Password and Setup Password to further protect your system from unauthorized changes. For more information, see "Password Status." Deleting or Changing an Existing System Password To delete or change an existing system password, perform the following steps: 1. Enter the System Setup program and verify that the Password Status option is set to Unlocked.
Using the System Setup Program: Dell PowerVault 735N Systems Service Manual use, the system emits a beep. NOTES: The setup password can be the same as the system password. If the two passwords are different, the setup password can be used as an alternate system password. However, the system password cannot be used in place of the setup password. After you verify the password, the Setup Password setting changes to Enabled.
Using the System Setup Program: Dell PowerVault 735N Systems Service Manual passwords, and erase the existing passwords. To disable a forgotten supervisor password or setup password, perform the following steps. NOTICE: See "Protecting Against Electrostatic Discharge." 1. Open the right-side system cover. 2. Refer to "System Board Jumpers" for the location of the password jumper (labeled "PASSWD") on the system board. 3. Remove the jumper plug from the PASSWD jumper. 4.
